Benjamin Schneider

31.0k total citations · 14 hit papers
102 papers, 21.2k citations indexed

About

Benjamin Schneider is a scholar working on Organizational Behavior and Human Resource Management, Marketing and Sociology and Political Science. According to data from OpenAlex, Benjamin Schneider has authored 102 papers receiving a total of 21.2k indexed citations (citations by other indexed papers that have themselves been cited), including 57 papers in Organizational Behavior and Human Resource Management, 16 papers in Marketing and 14 papers in Sociology and Political Science. Recurrent topics in Benjamin Schneider's work include Customer Service Quality and Loyalty (34 papers), Job Satisfaction and Organizational Behavior (25 papers) and Management Theory and Practice (11 papers). Benjamin Schneider is often cited by papers focused on Customer Service Quality and Loyalty (34 papers), Job Satisfaction and Organizational Behavior (25 papers) and Management Theory and Practice (11 papers). Benjamin Schneider collaborates with scholars based in United States, United Kingdom and Australia. Benjamin Schneider's co-authors include William H. Macey, David E. Bowen, Mark G. Ehrhart, Arnon E. Reichers, D. Brent Smith, Lisa H. Nishii, David P. Lepak, Amy Nicole Salvaggio, Douglas T. Hall and John J. Parkington and has published in prestigious journals such as Advanced Materials, Academy of Management Review and Academy of Management Journal.

In The Last Decade

Benjamin Schneider

99 papers receiving 18.7k citations

Hit Papers

THE PEOPLE MAKE THE PLACE 1970 2026 1988 2007 1987 2008 2012 2008 1985 1000 2.0k 3.0k
What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

  1. THE PEOPLE MAKE THE PLACE
    1987 3.2k citations Benjamin Schneider Personnel Psychology profile →
  2. The Meaning of Employee Engagement
    2008 2.1k citations William H. Macey, Benjamin Schneider Industrial and Organizational Psychology profile →
  3. Organizational Climate and Culture
    2012 1.2k citations Benjamin Schneider, Mark G. Ehrhart et al. profile →
  4. EMPLOYEE ATTRIBUTIONS OF THE “WHY” OF HR PRACTICES: THEIR EFFECTS ON EMPLOYEE ATTITUDES AND BEHAVIORS, AND CUSTOMER SATISFACTION
    2008 1.0k citations Lisa H. Nishii, Benjamin Schneider et al. Personnel Psychology profile →
  5. Employee and customer perceptions of service in banks: Replication and extension.
    1985 990 citations Benjamin Schneider, David E. Bowen Journal of Applied Psychology profile →
  6. THE ASA FRAMEWORK: AN UPDATE
    1995 946 citations Benjamin Schneider et al. Personnel Psychology profile →
  7. ON THE ETIOLOGY OF CLIMATES
    1983 870 citations Benjamin Schneider, Arnon E. Reichers Personnel Psychology profile →
  8. ORGANIZATIONAL CLIMATES: AN ESSAY1
    1975 786 citations Benjamin Schneider Personnel Psychology profile →
  9. Understanding Organization-Customer Links in Service Settings
    2005 639 citations Benjamin Schneider, Mark G. Ehrhart et al. Academy of Management Journal profile →
  10. Climate strength: a new direction for climate research.
    2002 568 citations Benjamin Schneider, Amy Nicole Salvaggio et al. Journal of Applied Psychology profile →
  11. The service organization: Human resources management is crucial
    1993 554 citations Benjamin Schneider, David E. Bowen profile →
  12. Personal Factors in Organizational Identification
    1970 489 citations Benjamin Schneider et al. profile →
  13. A passion for service: Using content analysis to explicate service climate themes.
    1992 261 citations Benjamin Schneider et al. Journal of Applied Psychology profile →
  14. Person‐organization fit theory and research: Conundrums, conclusions, and calls to action
    2023 53 citations Amy L. Kristof‐Brown, Benjamin Schneider et al. Personnel Psychology profile →

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Benjamin Schneider United States 55 13.9k 5.0k 4.2k 3.4k 2.7k 102 21.2k
Terence R. Mitchell United States 72 11.3k 0.8× 5.8k 1.2× 5.8k 1.4× 2.5k 0.7× 1.0k 0.4× 213 23.3k
Richard M. Steers United States 40 16.6k 1.2× 5.2k 1.0× 5.4k 1.3× 3.8k 1.1× 967 0.4× 115 25.0k
Robert J. House United States 57 13.5k 1.0× 4.9k 1.0× 7.0k 1.7× 5.3k 1.5× 1000 0.4× 128 25.0k
Richard T. Mowday United States 28 13.8k 1.0× 4.3k 0.9× 4.3k 1.0× 2.9k 0.9× 807 0.3× 62 19.6k
Edgar H. Schein United States 47 8.9k 0.6× 5.8k 1.2× 3.6k 0.9× 4.8k 1.4× 908 0.3× 143 25.6k
Jason A. Colquitt United States 49 13.8k 1.0× 7.4k 1.5× 6.0k 1.4× 3.0k 0.9× 1.1k 0.4× 73 23.3k
Katherine J. Klein United States 32 7.9k 0.6× 5.1k 1.0× 5.3k 1.3× 4.5k 1.3× 1.1k 0.4× 57 20.4k
Rabi S. Bhagat United States 33 5.6k 0.4× 5.9k 1.2× 5.5k 1.3× 3.8k 1.1× 1.7k 0.6× 75 20.0k
Lawrence R. James United States 48 9.0k 0.7× 4.3k 0.9× 6.2k 1.5× 3.0k 0.9× 889 0.3× 103 19.1k
Denise M. Rousseau United States 67 15.5k 1.1× 6.8k 1.4× 4.8k 1.2× 3.5k 1.0× 930 0.3× 151 24.7k

Countries citing papers authored by Benjamin Schneider

Since Specialization
Citations

This map shows the geographic impact of Benjamin Schneider's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Benjamin Schneider with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Benjamin Schneider more than expected).

Fields of papers citing papers by Benjamin Schneider

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Benjamin Schneider. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Benjamin Schneider. The network helps show where Benjamin Schneider may publish in the future.

Co-authorship network of co-authors of Benjamin Schneider

This figure shows the co-authorship network connecting the top 25 collaborators of Benjamin Schneider. A scholar is included among the top collaborators of Benjamin Schneider based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Benjamin Schneider. Benjamin Schneider is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Ehrhart, Mark G., Benjamin Schneider, & William H. Macey. (2025). Organizational Climate and Culture. 5 indexed citations
2.
Kristof‐Brown, Amy L., Benjamin Schneider, & Rong Su. (2023). Person‐organization fit theory and research: Conundrums, conclusions, and calls to action. Personnel Psychology. 76(2). 375–412. 53 indexed citations breakdown →
3.
Guzzo, Richard A., Benjamin Schneider, & Haig R. Nalbantian. (2022). Open science, closed doors: The perils and potential of open science for research in practice. Industrial and Organizational Psychology. 15(4). 495–515. 22 indexed citations
4.
Schneider, Benjamin, Vicente González‐Romá, Cheri Ostroff, & Michael West. (2017). Organizational climate and culture: Reflections on the history of the constructs in the Journal of Applied Psychology.. Journal of Applied Psychology. 102(3). 468–482. 263 indexed citations
5.
Ehrhart, Karen Holcombe, L. A. Witt, Benjamin Schneider, & Sara Jansen Perry. (2010). Service employees give as they get: Internal service as a moderator of the service climate–service outcomes link.. Journal of Applied Psychology. 96(2). 423–431. 80 indexed citations
6.
Macey, William H., Benjamin Schneider, Karen M. Barbera, & Scott A. Young. (2009). Employee Engagement. 183 indexed citations
7.
Lee, Jae Ho, Benjamin Schneider, Elaine Jordan, Wei Liu, & Joseph A. Frank. (2008). Synthesis of Complexable Fluorescent Superparamagnetic Iron Oxide Nanoparticles (FL SPIONs) and Cell Labeling for Clinical Application. Advanced Materials. 20(13). 2512–2516. 55 indexed citations
8.
Salvaggio, Amy Nicole, Benjamin Schneider, Lisa H. Nishii, et al.. (2007). Manager personality, manager service quality orientation, and service climate: Test of a model.. Journal of Applied Psychology. 92(6). 1741–1750. 86 indexed citations
9.
Schneider, Benjamin, William H. Macey, & Scott A. Young. (2006). The Climate for Service. Journal of Relationship Marketing. 5(2-3). 111–132. 61 indexed citations
10.
Ployhart, Robert E., Benjamin Schneider, & Neal Schmitt. (2006). Staffing organizations: Contemporary practice and theory, 3rd ed.. 21 indexed citations
11.
Schneider, Benjamin. (2004). Welcome to the world of services management. Academy of Management Perspectives. 18(2). 144–150. 32 indexed citations
12.
Schneider, Benjamin, Paul J. Hanges, Doug Smith, & Amy Nicole Salvaggio. (2003). Which comes first: Employee attitudes or organizational financial and market performance?. Journal of Applied Psychology. 88(5). 836–851. 387 indexed citations
13.
Schneider, Benjamin, Amy Nicole Salvaggio, & Montserrat Subirats Ferrer. (2002). Climate strength: a new direction for climate research.. Journal of Applied Psychology. 87(2). 220–229. 568 indexed citations breakdown →
14.
White, Susan S. & Benjamin Schneider. (1998). Climbing the commitment ladder : the impact on customer commitment of disconfirmation of service expectations. Marketing Science Institute eBooks. 2 indexed citations
15.
Schneider, Benjamin & David E. Bowen. (1993). Los recursos humanos en la calidad del servicio. Harvard-Deusto business review. 68–77. 1 indexed citations
16.
Schneider, Benjamin. (1987). THE PEOPLE MAKE THE PLACE. Personnel Psychology. 40(3). 437–453. 3231 indexed citations breakdown →
17.
Schneider, Benjamin, Arnon E. Reichers, & T. M. Mitchell. (1982). A Note on Some Relationships Between the Aptitude Requirements and Reward Attributes of Tasks.. Academy of Management Journal. 25(3). 567–574. 15 indexed citations
18.
Parkington, John J. & Benjamin Schneider. (1979). Some Correlates of Experienced Job Stress: A Boundary Role Study. Academy of Management Journal. 22(2). 270–281. 8 indexed citations
19.
Schneider, Benjamin & C. J. Bartlett. (1970). INDIVIDUAL DIFFERENCES AND ORGANIZATIONAL CLIMATE II: MEASUREMENT OF ORGANIZATIONAL CLIMATE BY THE MULTI‐TRAIT, MULTI‐RATER MATRIX1. Personnel Psychology. 23(4). 493–512. 94 indexed citations
20.
Schneider, Benjamin & C. J. Bartlett. (1968). INDIVIDUAL DIFFERENCES AND ORGANIZATIONAL CLIMATE: I. THE RESEARCH PLAN AND QUESTIONNAIRE DEVELOPMENT1. Personnel Psychology. 21(3). 323–333. 107 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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