Todd J. Arnold

3.5k total citations · 1 hit paper
53 papers, 2.6k citations indexed

About

Todd J. Arnold is a scholar working on Organizational Behavior and Human Resource Management, Marketing and Sociology and Political Science. According to data from OpenAlex, Todd J. Arnold has authored 53 papers receiving a total of 2.6k indexed citations (citations by other indexed papers that have themselves been cited), including 42 papers in Organizational Behavior and Human Resource Management, 24 papers in Marketing and 17 papers in Sociology and Political Science. Recurrent topics in Todd J. Arnold's work include Customer Service Quality and Loyalty (34 papers), Job Satisfaction and Organizational Behavior (19 papers) and Consumer Behavior in Brand Consumption and Identification (12 papers). Todd J. Arnold is often cited by papers focused on Customer Service Quality and Loyalty (34 papers), Job Satisfaction and Organizational Behavior (19 papers) and Consumer Behavior in Brand Consumption and Identification (12 papers). Todd J. Arnold collaborates with scholars based in United States, South Korea and Taiwan. Todd J. Arnold's co-authors include Peter Bloch, Frédéric F. Brunel, Jaewon Yoo, Chester S. Spell, Robert W. Palmatier, Timothy D. Landry, Kenneth R. Evans, Aaron D. Arndt, Lisa K. Scheer and Jin Ho Jung and has published in prestigious journals such as Journal of Applied Psychology, Journal of Management and Journal of Consumer Research.

In The Last Decade

Todd J. Arnold

53 papers receiving 2.4k citations

Hit Papers

align trajectories

What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

Individual Differences in the Centrality of Visual Product Aesthetics: Concept and Measurement

2003 556 citations Todd J. Arnold et al. profile →

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
Todd J. Arnold United States	26	1.4k	1.1k	799	551	435	53	2.6k
Yves Van Vaerenbergh Belgium	24	1.2k 0.9×	1.2k 1.1×	1.1k 1.3×	350 0.6×	239 0.5×	48	2.6k
Michael K. Hui Hong Kong	26	1.9k 1.3×	2.1k 2.0×	1.4k 1.8×	649 1.2×	255 0.6×	45	3.7k
Yelena Tsarenko Australia	28	919 0.7×	1.2k 1.1×	1.1k 1.3×	462 0.8×	329 0.8×	63	2.6k
Srinivas Durvasula United States	28	1.1k 0.8×	2.3k 2.2×	1.3k 1.6×	488 0.9×	417 1.0×	54	3.5k
Yany Grégoire Canada	23	1.7k 1.2×	1.7k 1.6×	1.7k 2.2×	639 1.2×	516 1.2×	52	3.6k
Michael S. LaTour United States	35	495 0.4×	1.7k 1.6×	970 1.2×	484 0.9×	308 0.7×	80	3.2k
Greg W. Marshall United States	30	1.9k 1.4×	784 0.7×	805 1.0×	412 0.7×	624 1.4×	89	3.2k
C. David Shepherd United States	22	1.6k 1.2×	1.0k 0.9×	745 0.9×	327 0.6×	401 0.9×	65	2.6k
Chiara Orsingher Italy	17	1.2k 0.8×	1.1k 1.0×	906 1.1×	278 0.5×	172 0.4×	26	2.2k
Isabel Buil Spain	30	1.2k 0.9×	1.8k 1.7×	1.8k 2.2×	324 0.6×	444 1.0×	67	4.1k

Countries citing papers authored by Todd J. Arnold

Since Specialization

Citations

This map shows the geographic impact of Todd J. Arnold's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Todd J. Arnold with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Todd J. Arnold more than expected).

Fields of papers citing papers by Todd J. Arnold

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Todd J. Arnold. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Todd J. Arnold. The network helps show where Todd J. Arnold may publish in the future.

Co-authorship network of co-authors of Todd J. Arnold

This figure shows the co-authorship network connecting the top 25 collaborators of Todd J. Arnold. A scholar is included among the top collaborators of Todd J. Arnold based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Todd J. Arnold. Todd J. Arnold is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

Sort: Min cites: Since: Top N: Style:

20 of 20 papers shown

Jung, Jin Ho, et al.. (2023). The Interactive Influence of Frontline Employee Motivational Orientation and Service Climate/Strength Upon Employee Need Satisfaction and Performance. Journal of Service Research. 27(4). 617–635. 4 indexed citations

Wiener, Joshua L., et al.. (2021). Enhancing perceived product value through peripheral product anecdotes. European Journal of Marketing. 56(2). 375–399. 2 indexed citations

Jung, Jin Ho, Jaewon Yoo, & Todd J. Arnold. (2020). The influence of a retail store manager in developing frontline employee brand relationship, service performance and customer loyalty. Journal of Business Research. 122. 362–372. 57 indexed citations

Yoo, Jaewon & Todd J. Arnold. (2019). Frontline employee authenticity and its influence upon adaptive selling outcomes. European Journal of Marketing. 53(11). 2397–2418. 30 indexed citations

Hammerschmidt, Maik, Hauke Wetzel, & Todd J. Arnold. (2018). The burden of rank: The impact of preferred supplier status on excessive buyer requests. Industrial Marketing Management. 71. 19–26. 11 indexed citations

Brady, Michael K. & Todd J. Arnold. (2017). Organizational service strategy. Journal of the Academy of Marketing Science. 45(6). 785–788. 2 indexed citations

Briggs, Elten, et al.. (2015). How Do Differing Community Engagement Strategies Affect Consumer Responses to a Retailer?. The Journal of Marketing Theory and Practice. 24(1). 109–127. 14 indexed citations

Yoo, Jaewon & Todd J. Arnold. (2015). Frontline Employee Customer-Oriented Attitude in the Presence of Job Demands and Resources. Journal of Service Research. 19(1). 102–117. 84 indexed citations

Evans, Kenneth R., et al.. (2015). Salesperson directive modification intention: a conceptualization and empirical validation. Journal of Personal Selling and Sales Management. 35(3). 203–220. 3 indexed citations

10.

Maity, Devdeep & Todd J. Arnold. (2013). Search: An Expense or an Experience? Exploring the Influence of Search on Product Return Intentions. Psychology and Marketing. 30(7). 576–587. 25 indexed citations

11.

Arnold, Todd J., et al.. (2012). AMA Summer Educators Conference 2012 : marketing in the socially-networked world : challenges of emerging, stagnant & resurgent markets, Chicago, Illinois, USA, 17-19 August 2012. 1 indexed citations

12.

Arnold, Todd J., Timothy D. Landry, & Charles M. Wood. (2010). Prosocial Effects in Youth from Involvement in an Experiential, Cause-Related Marketing Event. The Journal of Marketing Theory and Practice. 18(1). 41–52. 10 indexed citations

13.

Arnold, Todd J., Eric Fang, & Robert W. Palmatier. (2010). The effects of customer acquisition and retention orientations on a firm’s radical and incremental innovation performance. Journal of the Academy of Marketing Science. 39(2). 234–251. 136 indexed citations

14.

Wallace, J. Craig, Bryan Edwards, Todd J. Arnold, M. Lance Frazier, & Deborah M. Finch. (2009). Work stressors, role-based performance, and the moderating influence of organizational support.. Journal of Applied Psychology. 94(1). 254–262. 227 indexed citations

15.

Arnold, Todd J., Timothy D. Landry, Lisa K. Scheer, & Simona Stan. (2009). The Role of Equity and Work Environment in the Formation of Salesperson Distributive Fairness Judgments. Journal of Personal Selling and Sales Management. 29(1). 61–80. 23 indexed citations

16.

Palmatier, Robert W., Lisa K. Scheer, Kenneth R. Evans, & Todd J. Arnold. (2007). Achieving relationship marketing effectiveness in business-to-business exchanges. Journal of the Academy of Marketing Science. 36(2). 174–190. 169 indexed citations

17.

Flaherty, Karen, et al.. (2007). The Influence of the Selling Situation on the Effectiveness of Control: Toward a Holistic Perspective. Journal of Personal Selling and Sales Management. 27(3). 221–233. 28 indexed citations

18.

Arnold, Todd J. & Chester S. Spell. (2005). THE RELATIONSHIP BETWEEN JUSTICE AND BENEFITS SATISFACTION. Journal of Business and Psychology. 20(4). 599–620. 43 indexed citations

19.

Landry, Timothy D., et al.. (2001). Defending Against Consumerism: an Emergent Typology of Purchase Restraint Strategies. ACR North American Advances. 4 indexed citations

20.

Evans, Kenneth R., Todd J. Arnold, & John A. Grant. (1999). Combining Service and Sales at the Point of Customer Contact. Journal of Service Research. 2(1). 34–49. 42 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

Explore authors with similar magnitude of impact