Todd J. Arnold
Impact in
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- Customer Service Quality and Loyalty
- Job Satisfaction and Organizational Behavior
- Marketing top 0.5%
- Consumer Behavior in Brand Consumption and Identification
- Consumer Retail Behavior Studies
- Service and Product Innovation
Papers in
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- Customer Service Quality and Loyalty 34
- Job Satisfaction and Organizational Behavior 19
- Marketing 25
- Consumer Behavior in Brand Consumption and Identification 13
- Consumer Retail Behavior Studies 11
- Service and Product Innovation 9
- Co-authors
- Peter Bloch (2 shared papers)Frédéric F. Brunel (1 shared paper)Jaewon Yoo (8 shared papers)Chester S. Spell (3 shared papers)Robert W. Palmatier (3 shared papers)Timothy D. Landry (8 shared papers)Kenneth R. Evans (6 shared papers)Aaron D. Arndt (2 shared papers)
- Journals
- Journal of Service Research (8 papers)European Journal of Marketing (6 papers)Journal of Personal Selling and Sales Management (6 papers)The Journal of Marketing Theory and Practice (5 papers)Journal of Retailing (5 papers)
- Partner nations
- United StatesSouth KoreaTaiwan
In The Last Decade
Todd J. Arnold
53 papers receiving 2.5k citations
Todd J. Arnold's Hit Papers
Peers
Comparison fields: 5 of 100
- Organizational Behavior and Human Resource Management 1.4k
- Marketing 1.1k
- Information Systems and Management 232
- Strategy and Management 440
- Social Psychology 554
Countries citing papers authored by Todd J. Arnold
This map shows the geographic impact of Todd J. Arnold's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Todd J. Arnold with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Todd J. Arnold more than expected).
Fields of papers citing papers by Todd J. Arnold
This network shows the impact of papers produced by Todd J. Arnold. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Todd J. Arnold. The network helps show where Todd J. Arnold may publish in the future.
Co-authors
The 25 scholars most cited alongside Todd J. Arnold, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
Showing the 20 most-cited of 54 papers — load more, or switch the sort, to bring in the rest.
| # | Work | ||
|---|---|---|---|
| 1 | Individual Differences in the Centrality of Visual Product Aesthetics: Concept and Measurement Hit paper breakdown → | 2003 | 563 |
| 2 | 2009 | 232 | |
| 3 | 2007 | 172 | |
| 4 | 2010 | 137 | |
| 5 | 2007 | 136 | |
| 6 | 2006 | 130 | |
| 7 | 2016 | 120 | |
| 8 | 2015 | 88 | |
| 9 | 2009 | 86 | |
| 10 | 2011 | 74 | |
| 11 | 2017 | 69 | |
| 12 | 2008 | 67 | |
| 13 | 2007 | 63 | |
| 14 | 2020 | 58 | |
| 15 | 2014 | 49 | |
| 16 | 2013 | 46 | |
| 17 | 2004 | 44 | |
| 18 | 2005 | 43 | |
| 19 | 1999 | 42 | |
| 20 | 2009 | 39 |
About Todd J. Arnold
Todd J. Arnold is a scholar working on Organizational Behavior and Human Resource Management, Marketing, Sociology and Political Science, Strategy and Management and Information Systems and Management, having authored 54 papers that have together received 2.7k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (34 papers), Job Satisfaction and Organizational Behavior (19 papers), Consumer Behavior in Brand Consumption and Identification (13 papers), Digital Marketing and Social Media (12 papers), Consumer Retail Behavior Studies (11 papers), Service and Product Innovation (9 papers), Innovation and Knowledge Management (6 papers) and Corporate Identity and Reputation (4 papers). The work is most often cited by research in Organizational Behavior and Human Resource Management (1.4k citations), Marketing (1.1k citations), Information Systems and Management (232 citations), Strategy and Management (440 citations) and Social Psychology (554 citations). Todd J. Arnold has collaborated with scholars based in United States, South Korea and Taiwan. Frequent co-authors include Peter Bloch, Frédéric F. Brunel, Jaewon Yoo, Chester S. Spell, Robert W. Palmatier, Timothy D. Landry, Kenneth R. Evans, Aaron D. Arndt, Lisa K. Scheer and Jin Ho Jung. Their work appears in journals such as Journal of Service Research, European Journal of Marketing, Journal of Personal Selling and Sales Management, The Journal of Marketing Theory and Practice and Journal of Retailing.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.