C. David Shepherd
Impact in
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- Customer Service Quality and Loyalty
- Job Satisfaction and Organizational Behavior
- Marketing top 0.5%
- Consumer Retail Behavior Studies
- Consumer Behavior in Brand Consumption and Identification
- Service and Product Innovation
Papers in
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- Management and Marketing Education 17
-
- Customer Service Quality and Loyalty 14
- Job Satisfaction and Organizational Behavior 8
- Co-authors
- Pratibha A. DabholkarDayle I. ThorpePervaiz K. AhmedStephen B. CastleberryRick E. RidnourArmen TashchianFelicia G. LasskJoseph O. Rentz
- Journals
- Journal of Personal Selling and Sales Management (21 papers)Journal of Business and Industrial Marketing (3 papers)Psychology and Marketing (2 papers)European Journal of Innovation Management (2 papers)The Journal of Marketing Theory and Practice (2 papers)
- Partner nations
- United StatesUnited KingdomHungary
In The Last Decade
C. David Shepherd
63 papers receiving 2.2k citations
Hit Papers
Peers
Comparison fields: 5 of 113
- Organizational Behavior and Human Resource Management 1.6k
- Marketing 1.0k
- Information Systems and Management 534
- Management of Technology and Innovation 267
- Strategy and Management 401
Countries citing papers authored by C. David Shepherd
This map shows the geographic impact of C. David Shepherd's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by C. David Shepherd with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites C. David Shepherd more than expected).
Fields of papers citing papers by C. David Shepherd
This network shows the impact of papers produced by C. David Shepherd. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by C. David Shepherd. The network helps show where C. David Shepherd may publish in the future.
Co-authorship network
The 25 scholars most cited alongside C. David Shepherd, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
| # | Work | ||
|---|---|---|---|
| 1 | 2025 | 1 | |
| 2 | 2019 | 24 | |
| 3 | Is Marketing Still Part of Supply Chain Management, and Should Marketing Academics and Practitioners Care? | 2017 | 1 |
| 4 | Unintended Consequences of Starting an SCM Logistics and Transportation Doctoral Program: Lessons Learned | 2015 | 1 |
| 5 | Active Shooter: Preparing for and Responding to a Growing Threat | 2015 | 3 |
| 6 | Sales Training and Education: Tracking Academic Research in Selling and Sales Management: Authors, Authorships, Academic Institutions, and Journals | 2013 | 2 |
| 7 | Selling and Sales Management in Action: Service Quality and the Sales Force: A Tool for Competitive Advantage | 2013 | 3 |
| 8 | 2011 | 2 | |
| 9 | 2000 | 6 | |
| 10 | 1999 | 30 | |
| 11 | 1999 | 15 | |
| 12 | Health care marketing and the Internet. | 1997 | 2 |
| 13 | Health Care Marketing and the Internet: An Exploratory Investigation | 1997 | 1 |
| 14 | 1996 | 2 | |
| 15 | 1996 | 8 | |
| 16 | The Training of Sales Managers: An Exploratory Study of Sales Management Training Practices | 1995 | 22 |
| 17 | 1995 | 12 | |
| 18 | Sexual Harassment in the Sales Force: The Customer is NOT Always Right | 1994 | 4 |
| 19 | Role Conflict and Role Ambiguity Reconsidered | 1994 | 19 |
| 20 | 1994 | 12 |
About C. David Shepherd
C. David Shepherd is a scholar working on Management of Technology and Innovation, Organizational Behavior and Human Resource Management, Marketing, Management Information Systems and Accounting, having authored 65 papers that have together received 2.6k indexed citations. Recurring topics across this work include Management and Marketing Education (17 papers), Customer Service Quality and Loyalty (14 papers), Quality and Supply Management (9 papers), Job Satisfaction and Organizational Behavior (8 papers), Marketing and Advertising Strategies (7 papers), Consumer Behavior in Brand Consumption and Identification (6 papers), Business Law and Ethics (6 papers) and Communication in Education and Healthcare (5 papers). The work is most often cited by research in Organizational Behavior and Human Resource Management (1.6k citations), Marketing (1.0k citations), Information Systems and Management (534 citations), Management of Technology and Innovation (267 citations) and Strategy and Management (401 citations). C. David Shepherd has collaborated with scholars based in United States, United Kingdom and Hungary. Frequent co-authors include Pratibha A. Dabholkar, Dayle I. Thorpe, Pervaiz K. Ahmed, Stephen B. Castleberry, Rick E. Ridnour, Armen Tashchian, Felicia G. Lassk, Joseph O. Rentz, Praveen Aggarwal and Leslie M. Fine. Their work appears in journals such as Journal of Personal Selling and Sales Management, Journal of Business and Industrial Marketing, Psychology and Marketing, European Journal of Innovation Management and The Journal of Marketing Theory and Practice.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.