Karen Flaherty

1.7k total citations · 1 hit paper
39 papers, 1.2k citations indexed

About

Karen Flaherty is a scholar working on Organizational Behavior and Human Resource Management, Strategy and Management and Marketing. According to data from OpenAlex, Karen Flaherty has authored 39 papers receiving a total of 1.2k indexed citations (citations by other indexed papers that have themselves been cited), including 31 papers in Organizational Behavior and Human Resource Management, 14 papers in Strategy and Management and 13 papers in Marketing. Recurrent topics in Karen Flaherty's work include Customer Service Quality and Loyalty (25 papers), Job Satisfaction and Organizational Behavior (12 papers) and Consumer Behavior in Brand Consumption and Identification (8 papers). Karen Flaherty is often cited by papers focused on Customer Service Quality and Loyalty (25 papers), Job Satisfaction and Organizational Behavior (12 papers) and Consumer Behavior in Brand Consumption and Identification (8 papers). Karen Flaherty collaborates with scholars based in United States, United Kingdom and Australia. Karen Flaherty's co-authors include James M. Pappas, Todd J. Arnold, John C. Mowen, Ravipreet S. Sohi, Avinash Malshe, Ryan Mullins, Johannes Habel, Vincent Onyemah, Jagdip Singh and Kenneth Le Meunier‐FitzHugh and has published in prestigious journals such as SHILAP Revista de lepidopterología, Journal of Business Research and Journal of the Academy of Marketing Science.

In The Last Decade

Karen Flaherty

39 papers receiving 1.1k citations

Hit Papers

align trajectories

What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

Sales profession and professionals in the age of digitization and artificial intelligence technologies: concepts, priorities, and questions

2019 215 citations Jagdip Singh, Karen Flaherty et al. Journal of Personal Selling and Sales Management profile →

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
Karen Flaherty United States	20	689	347	321	249	183	39	1.2k
Alex R. Zablah United States	20	806 1.2×	396 1.1×	476 1.5×	291 1.2×	180 1.0×	40	1.3k
Thomas E. DeCarlo United States	20	729 1.1×	665 1.9×	632 2.0×	231 0.9×	228 1.2×	42	1.5k
Susan S. White United States	7	1.2k 1.7×	430 1.2×	337 1.0×	254 1.0×	150 0.8×	10	1.6k
Juan Meng United States	18	425 0.6×	435 1.3×	339 1.1×	257 1.0×	233 1.3×	73	1.3k
Mohd Ahmad Al-Hawari United Arab Emirates	20	729 1.1×	390 1.1×	419 1.3×	260 1.0×	269 1.5×	39	1.3k
Neeru Malhotra United Kingdom	16	732 1.1×	330 1.0×	232 0.7×	148 0.6×	121 0.7×	39	1.1k
Nathaniel N. Hartmann United States	20	657 1.0×	344 1.0×	396 1.2×	371 1.5×	176 1.0×	30	1.3k
Douglas B. Grisaffe United States	17	977 1.4×	605 1.7×	638 2.0×	216 0.9×	257 1.4×	25	1.6k
Karthik Namasivayam United States	21	906 1.3×	690 2.0×	442 1.4×	227 0.9×	190 1.0×	37	1.5k
Deva Rangarajan France	18	657 1.0×	595 1.7×	463 1.4×	273 1.1×	350 1.9×	36	1.3k

Countries citing papers authored by Karen Flaherty

Since Specialization

Citations

This map shows the geographic impact of Karen Flaherty's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Karen Flaherty with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Karen Flaherty more than expected).

Fields of papers citing papers by Karen Flaherty

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Karen Flaherty. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Karen Flaherty. The network helps show where Karen Flaherty may publish in the future.

Co-authorship network of co-authors of Karen Flaherty

This figure shows the co-authorship network connecting the top 25 collaborators of Karen Flaherty. A scholar is included among the top collaborators of Karen Flaherty based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Karen Flaherty. Karen Flaherty is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

Sort: Min cites: Since: Top N: Style:

20 of 20 papers shown

Lam, Son K., Jeff S. Johnson, Andrea L. Dixon, & Karen Flaherty. (2024). Managers of selling and buying organizations as engineers of employees' networks. Industrial Marketing Management. 123. 201–221. 1 indexed citations

Flaherty, Karen, et al.. (2022). An institutional logics perspective on salesperson responses to environmental disruptions. Journal of Personal Selling and Sales Management. 42(4). 377–391. 10 indexed citations

Flaherty, Karen, et al.. (2022). Making a positive (or negative) first impression with small talk. European Journal of Marketing. 56(12). 3516–3544. 7 indexed citations

Lee, Allison & Karen Flaherty. (2020). Investigating firm level drivers of salesperson brand identification. Journal of Business Research. 121. 154–169. 13 indexed citations

Singh, Jagdip, Karen Flaherty, Ravipreet S. Sohi, et al.. (2019). Sales profession and professionals in the age of digitization and artificial intelligence technologies: concepts, priorities, and questions. Journal of Personal Selling and Sales Management. 39(1). 2–22. 215 indexed citations breakdown →

Flaherty, Karen, Felicia G. Lassk, Nick Lee, et al.. (2018). Sales scholarship: honoring the past and defining the future (Key takeaways from the 2018 American Marketing Association Faculty Consortium: New Horizons in Selling and Sales Management). Journal of Personal Selling and Sales Management. 38(4). 413–421. 11 indexed citations

Flaherty, Karen, et al.. (2017). Do Customers All Respond The Same? Generational Differences on Customer Orientation and Satisfaction. Archives of Business Research. 5(8). 4 indexed citations

Lee, Allison, Karen Flaherty, Jin Ho Jung, & Isaac J. Washburn. (2016). Salesperson brand attachment: a job demands-resources theory perspective. Journal of Personal Selling and Sales Management. 36(1). 3–18. 32 indexed citations

Flaherty, Karen & Jule B. Gassenheimer. (2016). From the Special Issue Guest Editors. The Journal of Marketing Theory and Practice. 24(3). 247–248. 1 indexed citations

10.

Flaherty, Karen, et al.. (2015). Storytelling by the sales force and its effect on buyer–seller exchange. Industrial Marketing Management. 46. 132–142. 60 indexed citations

11.

Flaherty, Karen, James M. Pappas, & Allison Lee. (2013). The influence of an optimal control system on salesperson performance and championing. Industrial Marketing Management. 43(2). 304–311. 14 indexed citations

12.

Flaherty, Karen, John C. Mowen, Tom J. Brown, & Greg W. Marshall. (2009). Leadership Propensity and Sales Performance among Sales Personnel and Managers in a Specialty Retail Store Setting. Journal of Personal Selling and Sales Management. 29(1). 43–59. 22 indexed citations

13.

Pappas, James M., et al.. (2007). The Joint Influence of Control Strategies and Market Turbulence on Strategic Performance in Sales-Driven Organizations. Journal of Behavioral and Applied Management. 8(2). 12 indexed citations

14.

Pappas, James M. & Karen Flaherty. (2007). The effect of trust on customer contact personnel strategic behavior and sales performance in a service environment. Journal of Business Research. 61(9). 894–902. 38 indexed citations

15.

Flaherty, Karen, et al.. (2007). The Influence of the Selling Situation on the Effectiveness of Control: Toward a Holistic Perspective. Journal of Personal Selling and Sales Management. 27(3). 221–233. 28 indexed citations

16.

Flaherty, Karen, Marc G. Weinberger, & Charles S. Gulas. (2004). The Impact of Perceived Humor, Product Type, and Humor Style in Radio Advertising. Journal of Current Issues & Research in Advertising. 26(1). 25–36. 39 indexed citations

17.

Pappas, James M., Karen Flaherty, & Bill Wooldridge. (2004). Tapping into Hospital Champions-Strategic Middle Managers. Health Care Management Review. 29(1). 8–16. 32 indexed citations

18.

Pappas, James M., Karen Flaherty, & Bill Wooldridge. (2003). Achieving Strategic Consensus in the Hospital Setting: A Middle Management Perspective. Hospital Topics. 81(1). 15–22. 16 indexed citations

19.

Flaherty, Karen & James M. Pappas. (2002). The Influence of Career Stage on Job Attitudes: Toward a Contingency Perspective. Journal of Personal Selling and Sales Management. 22(3). 135–143. 27 indexed citations

20.

Driscoll, Sherilyn W., et al.. (1991). Nurses' perceptions of their health educator role.. PubMed. 6(6). 283–6. 8 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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