Hui Liao

14.0k total citations · 7 hit papers
94 papers, 10.8k citations indexed

About

Hui Liao is a scholar working on Organizational Behavior and Human Resource Management, Sociology and Political Science and Social Psychology. According to data from OpenAlex, Hui Liao has authored 94 papers receiving a total of 10.8k indexed citations (citations by other indexed papers that have themselves been cited), including 53 papers in Organizational Behavior and Human Resource Management, 30 papers in Sociology and Political Science and 18 papers in Social Psychology. Recurrent topics in Hui Liao's work include Job Satisfaction and Organizational Behavior (48 papers), Gender Diversity and Inequality (13 papers) and Customer Service Quality and Loyalty (12 papers). Hui Liao is often cited by papers focused on Job Satisfaction and Organizational Behavior (48 papers), Gender Diversity and Inequality (13 papers) and Customer Service Quality and Loyalty (12 papers). Hui Liao collaborates with scholars based in United States, China and Taiwan. Hui Liao's co-authors include Aichia Chuang, David P. Lepak, Dong Liu, Raymond Loi, Ying Hong, Aparna Joshi, Deborah E. Rupp, Theresa M. Glomb, Chih‐Hsun Chuang and Junqi Shi and has published in prestigious journals such as Journal of Personality and Social Psychology, Academy of Management Journal and Journal of Applied Psychology.

In The Last Decade

Hui Liao

89 papers receiving 10.2k citations

Hit Papers

5 papers align trajectories

What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

A MULTILEVEL INVESTIGATION OF FACTORS INFLUENCING EMPLOYEE SERVICE PERFORMANCE AND CUSTOMER OUTCOMES.

2004 886 citations Hui Liao, Aichia Chuang Academy of Management Journal profile →
Do they see eye to eye? Management and employee perspectives of high-performance work systems and influence processes on service quality.

2009 766 citations Hui Liao, Keiko Toya et al. Journal of Applied Psychology profile →
A Conceptual Review of Human Resource Management Systems in Strategic Human Resource Management Research

2006 730 citations David P. Lepak, Hui Liao et al. profile →
The Dark Side of Leadership: A Three-Level Investigation of the Cascading Effect of Abusive Supervision on Employee Creativity

2012 543 citations Hui Liao et al. Academy of Management Journal profile →
Looking at Both Sides of the Social Exchange Coin: A Social Cognitive Perspective on the Joint Effects of Relationship Quality and Differentiation on Creativity

2010 506 citations Hui Liao et al. Academy of Management Journal profile →
Daily Customer Mistreatment and Employee Sabotage Against Customers:Examining Emotion and Resource Perspectives

2011 441 citations Mo Wang, Hui Liao et al. Academy of Management Journal profile →
STRATEGIC HUMAN RESOURCE MANAGEMENT IN SERVICE CONTEXT: TAKING CARE OF BUSINESS BY TAKING CARE OF EMPLOYEES AND CUSTOMERS

2010 431 citations Hui Liao et al. Personnel Psychology profile →

Peers

Countries citing papers authored by Hui Liao

Since Specialization

Citations

This map shows the geographic impact of Hui Liao's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Hui Liao with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Hui Liao more than expected).

Fields of papers citing papers by Hui Liao

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Hui Liao. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Hui Liao. The network helps show where Hui Liao may publish in the future.

Co-authorship network of co-authors of Hui Liao

This figure shows the co-authorship network connecting the top 25 collaborators of Hui Liao. A scholar is included among the top collaborators of Hui Liao based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Hui Liao. Hui Liao is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

Sort: Min cites: Since: Top N: Style:

20 of 20 papers shown

#	Work	Indexed citations
1	Data-driven turbulence modeling: A mutually coupled framework for symbolic regression and data assimilation 2025 ·Physics of Fluids ·Hui Liao, (unknown), (unknown), Weiwei Zhang	1
2	Moving back: Spatial and demographic differences in boomeranging to parents 2025 ·Journal of Urban Affairs ·Sewin Chan, Hui Liao, Katherine M. O’Regan	0
3	The mediating roles of depressive symptoms and social participation in the relationship between the effects of pain and cognitive function among Chinese older adults: A longitudinal study 2024 ·Geriatric Nursing ·(unknown), (unknown), (unknown), Sangsang Li, (unknown), (unknown), Mei Zhang, Hui Liao, Jing Wang	6
4	The work affective well-being under the impact of AI 2024 ·Scientific Reports ·Guihua Jin, Jiang Jiang, Hui Liao	3
5	The Mediating Role of Depression in Association Between Total Sleep Time and Instrumental Activities of Daily Living in China 2023 ·International Journal of Public Health ·(unknown), Sangsang Li, (unknown), Mei Zhang, Jie Zhao, Hui Liao, Ying Ma, Chaoyang Yan, Jing Wang	8
6	When leader–member exchange differentiation improves work group functioning: The combined roles of differentiation bases and reward interdependence 2020 ·Personnel Psychology ·Joo Hun Han, Hui Liao, Jian Han, Alex Ning Li	29
7	Out of sight and out of mind? Networking strategies for enhancing inclusion in multinational organizations. 2020 ·Journal of Applied Psychology ·Crystal I Chien Farh, Hui Liao, Debra L. Shapiro, Jiseon Shin, (unknown)	16
8	Incentives to move up: Effects of pay gaps between levels on employee performance 2018 ·Human Resource Management Journal ·Wei Chi, Hui Liao, Lei Wang, (unknown), Qing Ye	10
9	Hot shots and cool reception? An expanded view of social consequences for high performers. 2017 ·Journal of Applied Psychology ·Elizabeth M. Campbell, Hui Liao, Aichia Chuang, Jing Zhou, Yuntao Dong	87
10	Do it well and do it right: The impact of service climate and ethical climate on business performance and the boundary conditions. 2016 ·Journal of Applied Psychology ·Kaifeng Jiang, Jia Hu, Ying Hong, Hui Liao, Songbo Liu	51
11	Fostering employee service creativity: Joint effects of customer empowering behaviors and supervisory empowering leadership. 2015 ·Journal of Applied Psychology ·Yuntao Dong, Hui Liao, Aichia Chuang, Jing Zhou, Elizabeth M. Campbell	129
12	Cracking but not Breaking: Joint Effects of Faultline Strength and Diversity Climate on Loyal Behavior 2015 ·Academy of Management Journal ·Yunhyung Chung, Hui Liao, Susan E. Jackson, Mahesh Subramony, Saba Çolakoğlu, Yuan Jiang	97
13	How do leader–member exchange quality and differentiation affect performance in teams? An integrated multilevel dual process model. 2014 ·Journal of Applied Psychology ·Alex Ning Li, Hui Liao	108
14	Can’t get it out of my mind: Employee rumination after customer mistreatment and negative mood in the next morning. 2013 ·Journal of Applied Psychology ·Mo Wang, Songqi Liu, Hui Liao, Yaping Gong, John D. Kammeyer‐Mueller, Junqi Shi	294
15	Missing link in the service profit chain: A meta-analytic review of the antecedents, consequences, and moderators of service climate. 2013 ·Journal of Applied Psychology ·Ying Hong, Hui Liao, Jia Hu, Kaifeng Jiang	297
16	Leader emergence: the role of emotional intelligence and motivation to lead 2011 ·Leadership & Organization Development Journal ·Ying Hong, Victor M. Catano, Hui Liao	58
17	Do they see eye to eye? Management and employee perspectives of high-performance work systems and influence processes on service quality. breakdown → 2009 ·Journal of Applied Psychology ·Hui Liao, Keiko Toya, David P. Lepak, Ying Hong	766
18	Transforming service employees and climate: A multilevel, multisource examination of transformational leadership in building long-term service relationships. 2007 ·Journal of Applied Psychology ·Hui Liao, Aichia Chuang	475
19	Do it right this time: The role of employee service recovery performance in customer-perceived justice and customer loyalty after service failures. 2007 ·Journal of Applied Psychology ·Hui Liao	418
20	Research in personnel and human resources management : a research annual 1983 ·JAI Press eBooks ·Kendrith M. Rowland, Gerald R. Ferris, Joseph J. Martocchio, Hui Liao	23

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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