Lerzan Aksoy

6.2k total citations · 1 hit paper
88 papers, 4.4k citations indexed

About

Lerzan Aksoy is a scholar working on Marketing, Organizational Behavior and Human Resource Management and Sociology and Political Science. According to data from OpenAlex, Lerzan Aksoy has authored 88 papers receiving a total of 4.4k indexed citations (citations by other indexed papers that have themselves been cited), including 68 papers in Marketing, 58 papers in Organizational Behavior and Human Resource Management and 20 papers in Sociology and Political Science. Recurrent topics in Lerzan Aksoy's work include Customer Service Quality and Loyalty (57 papers), Consumer Retail Behavior Studies (38 papers) and Consumer Behavior in Brand Consumption and Identification (17 papers). Lerzan Aksoy is often cited by papers focused on Customer Service Quality and Loyalty (57 papers), Consumer Retail Behavior Studies (38 papers) and Consumer Behavior in Brand Consumption and Identification (17 papers). Lerzan Aksoy collaborates with scholars based in United States, Türkiye and Belgium. Lerzan Aksoy's co-authors include Timothy L. Keiningham, Bruce Cooil, V. Kumar, Tor W. Andreassen, Bas Donkers, Rajkumar Venkatesan, Thorsten Wiesel, Sebastian Tillmanns, Alexander Buoye and Bart Larivière and has published in prestigious journals such as Journal of Marketing, Journal of Marketing Research and Journal of Business Research.

In The Last Decade

Lerzan Aksoy

83 papers receiving 4.0k citations

Hit Papers

Undervalued or Overvalued Customers: Capturing Total Cust... 2010 2026 2015 2020 2010 250 500 750

Peers

Lerzan Aksoy
Comparison fields: 5 of 115
  • Marketing 2.8k
  • Organizational Behavior and Human Resource Management 2.6k
  • Sociology and Political Science 2.0k
  • Information Systems and Management 785
  • Strategy and Management 515
Replace Miguel Ángel Moliner Tena with:
Miguel Ángel Moliner Tena Spain
Josée Bloemer Netherlands
Kristina Heinonen Finland
Walfried M. Lassar United States
Christo Boshoff South Africa
Timothy L. Keiningham United States
B. Ramaseshan Australia
Tore Strandvik Finland
Thomas L. Baker United States
Muslim Amin Malaysia
Miguel Ángel Moliner Tena Spain View profile →
Citations per field, relative to Lerzan Aksoy
Lerzan Aksoy · 1×
Citations per year, relative to Lerzan Aksoy
Lerzan Aksoy · 1×

Countries citing papers authored by Lerzan Aksoy

Since Specialization
Citations

This map shows the geographic impact of Lerzan Aksoy's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Lerzan Aksoy with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Lerzan Aksoy more than expected).

Fields of papers citing papers by Lerzan Aksoy

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Lerzan Aksoy. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Lerzan Aksoy. The network helps show where Lerzan Aksoy may publish in the future.

Co-authorship network of co-authors of Lerzan Aksoy

This figure shows the co-authorship network connecting the top 25 collaborators of Lerzan Aksoy. A scholar is included among the top collaborators of Lerzan Aksoy based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Lerzan Aksoy. Lerzan Aksoy is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
# Work Indexed citations
1 6
2 4
3 19
4 12
5
Customer Engagement in a Big Data World
5
6
A Five-Component Customer Commitment Model: Implications for Repurchase Intentions in Goods and Services Industries
18
7
The High Price of Customer Satisfaction
39
8
Perceptions are relative An examination of the relationship between relative satisfaction metrics and share of wallet
5
9
Does Loyalty Span Domains? Examining the Relationship between Consumer Loyalty and Other Loyalties and Its Influence on Happiness
1
10
Linking Customer Loyalty to Growth
59
11 2
12 20
13 131
14 231
15
Managing through rose-colored glasses
14
16 3
17 1
18 60
19 35
20
Aet Tu, Brutus?@: a Case For Consumer Skepticism and Backlash Against Product Placements
1

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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