V. Kumar

19.9k total citations · 12 hit papers
101 papers, 13.6k citations indexed

About

V. Kumar is a scholar working on Marketing, Organizational Behavior and Human Resource Management and Sociology and Political Science. According to data from OpenAlex, V. Kumar has authored 101 papers receiving a total of 13.6k indexed citations (citations by other indexed papers that have themselves been cited), including 76 papers in Marketing, 60 papers in Organizational Behavior and Human Resource Management and 22 papers in Sociology and Political Science. Recurrent topics in V. Kumar's work include Customer Service Quality and Loyalty (59 papers), Consumer Market Behavior and Pricing (42 papers) and Customer churn and segmentation (37 papers). V. Kumar is often cited by papers focused on Customer Service Quality and Loyalty (59 papers), Consumer Market Behavior and Pricing (42 papers) and Customer churn and segmentation (37 papers). V. Kumar collaborates with scholars based in United States, India and China. V. Kumar's co-authors include Werner Reinartz, Rajkumar Venkatesan, Anita Pansari, Denish Shah, Dhruv Grewal, Michael Lévy, Rajendra K. Srivastava, Lerzan Aksoy, Jacquelyn S. Thomas and Bas Donkers and has published in prestigious journals such as SHILAP Revista de lepidopterología, Journal of Marketing and Management Science.

In The Last Decade

V. Kumar

98 papers receiving 12.4k citations

Hit Papers

Undervalued or Overvalued Customers: Capturing Total ... 2000 2026 2008 2017 2010 2000 2015 2003 2004 250 500 750

Peers

V. Kumar
Comparison fields: 5 of 117
  • Marketing 9.3k
  • Organizational Behavior and Human Resource Management 6.6k
  • Sociology and Political Science 4.8k
  • Strategy and Management 2.2k
  • Information Systems and Management 1.9k
Replace Werner Reinartz with:
Werner Reinartz Germany
Robert W. Palmatier United States
Katherine N. Lemon United States
Ruth N. Bolton United States
Venkatesh Shankar United States
Stephen Brown United Kingdom
Aron O’Cass Australia
Michael K. Brady United States
Roderick J. Brodie New Zealand
Amy L. Ostrom United States
Werner Reinartz Germany View profile →
Citations per field, relative to V. Kumar
V. Kumar · 1×
Citations per year, relative to V. Kumar
V. Kumar · 1×

Countries citing papers authored by V. Kumar

Since Specialization
Citations

This map shows the geographic impact of V. Kumar's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by V. Kumar with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites V. Kumar more than expected).

Fields of papers citing papers by V. Kumar

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by V. Kumar. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by V. Kumar. The network helps show where V. Kumar may publish in the future.

Co-authorship network of co-authors of V. Kumar

This figure shows the co-authorship network connecting the top 25 collaborators of V. Kumar. A scholar is included among the top collaborators of V. Kumar based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with V. Kumar. V. Kumar is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
# Work Indexed citations
1 1
2 6
3 3
4 0
5 6
6 5
7 0
8
Robotics for Customer Service: A Useful Complement or an Ultimate Substitute? breakdown →
242
9 29
10 40
11 130
12
KM Culture in IT Industry
1
13 12
14 55
15 327
16 87
17 2
18
Customer Experience Management in Retailing: An Organizing Framework breakdown →
684
19 73
20
A Model of U.S. Automobile Demand
2

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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