Tracey S. Danaher

1.7k total citations
25 papers, 1.2k citations indexed

About

Tracey S. Danaher is a scholar working on Organizational Behavior and Human Resource Management, Marketing and Pediatrics, Perinatology and Child Health. According to data from OpenAlex, Tracey S. Danaher has authored 25 papers receiving a total of 1.2k indexed citations (citations by other indexed papers that have themselves been cited), including 12 papers in Organizational Behavior and Human Resource Management, 11 papers in Marketing and 4 papers in Pediatrics, Perinatology and Child Health. Recurrent topics in Tracey S. Danaher's work include Customer Service Quality and Loyalty (11 papers), Consumer Retail Behavior Studies (7 papers) and Consumer Behavior in Brand Consumption and Identification (6 papers). Tracey S. Danaher is often cited by papers focused on Customer Service Quality and Loyalty (11 papers), Consumer Retail Behavior Studies (7 papers) and Consumer Behavior in Brand Consumption and Identification (6 papers). Tracey S. Danaher collaborates with scholars based in Australia, United States and Canada. Tracey S. Danaher's co-authors include Janet R. McColl‐Kennedy, Jill Sweeney, Peter J. Danaher, Michael S. Smith, Leonard L. Berry, Andrew S. Gallan, Rana Awdish, Phyra Sok, Timothy L. Keiningham and Lerzan Aksoy and has published in prestigious journals such as Journal of Clinical Oncology, SHILAP Revista de lepidopterología and Journal of Marketing.

In The Last Decade

Tracey S. Danaher

25 papers receiving 1.1k citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Tracey S. Danaher Australia 17 684 447 355 221 111 25 1.2k
Sonja Bidmon Austria 10 431 0.6× 332 0.7× 429 1.2× 298 1.3× 114 1.0× 20 1.1k
Naveed Ahmad Faraz China 15 446 0.7× 387 0.9× 178 0.5× 156 0.7× 52 0.5× 32 1.1k
Miguel Ángel Zúñiga United States 19 477 0.7× 137 0.3× 420 1.2× 91 0.4× 116 1.0× 79 1.1k
Nicole Hartley Australia 16 281 0.4× 182 0.4× 335 0.9× 100 0.5× 119 1.1× 51 916
Yingzi Xu New Zealand 14 384 0.6× 411 0.9× 363 1.0× 194 0.9× 159 1.4× 29 982
Kimberly A. Taylor United States 13 632 0.9× 350 0.8× 369 1.0× 54 0.2× 137 1.2× 31 1.3k
Len Frey United States 6 422 0.6× 977 2.2× 370 1.0× 198 0.9× 189 1.7× 6 1.3k
Karin Newman United Kingdom 15 306 0.4× 527 1.2× 136 0.4× 262 1.2× 154 1.4× 28 931
Dennis O. Kaldenberg United States 12 267 0.4× 289 0.6× 180 0.5× 246 1.1× 44 0.4× 28 943
Fawad Ahmed China 14 347 0.5× 340 0.8× 139 0.4× 153 0.7× 63 0.6× 29 947

Countries citing papers authored by Tracey S. Danaher

Since Specialization
Citations

This map shows the geographic impact of Tracey S. Danaher's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Tracey S. Danaher with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Tracey S. Danaher more than expected).

Fields of papers citing papers by Tracey S. Danaher

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Tracey S. Danaher. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Tracey S. Danaher. The network helps show where Tracey S. Danaher may publish in the future.

Co-authorship network of co-authors of Tracey S. Danaher

This figure shows the co-authorship network connecting the top 25 collaborators of Tracey S. Danaher. A scholar is included among the top collaborators of Tracey S. Danaher based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Tracey S. Danaher. Tracey S. Danaher is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Berry, Leonard L., Tracey S. Danaher, Timothy L. Keiningham, Lerzan Aksoy, & Tor W. Andreassen. (2024). Social Profit Orientation: Lessons from Organizations Committed to Building a Better World. Journal of Marketing. 89(2). 1–19. 6 indexed citations
2.
Danaher, Tracey S., et al.. (2023). Multiple psychological climates and employee self-regulatory focus: Implications for frontline employee work behavior and service performance. Journal of Retailing. 99(2). 228–246. 5 indexed citations
3.
Danaher, Peter J., László Sajtos, & Tracey S. Danaher. (2020). Tactical use of rewards to enhance loyalty program effectiveness. International Journal of Research in Marketing. 37(3). 505–520. 17 indexed citations
4.
Danaher, Peter J., et al.. (2020). Advertising Effectiveness for Multiple Retailer-Brands in a Multimedia and Multichannel Environment. Journal of Marketing Research. 57(3). 445–467. 46 indexed citations
5.
Berry, Leonard L., Tracey S. Danaher, Lerzan Aksoy, & Timothy L. Keiningham. (2020). Service Safety in the Pandemic Age. Journal of Service Research. 23(4). 391–395. 72 indexed citations
6.
Stuart, Brad, Tracey S. Danaher, Rana Awdish, & Leonard L. Berry. (2019). Finding Hope and Healing When Cure Is Not Possible. Mayo Clinic Proceedings. 94(4). 677–685. 19 indexed citations
7.
Sok, Phyra, et al.. (2018). The Complementarity of Frontline Service Employee Creativity and Attention to Detail in Service Delivery. Journal of Service Research. 21(3). 365–378. 43 indexed citations
8.
Berry, Leonard L., et al.. (2018). Improving Nonclinical and Clinical-Support Services: Lessons From Oncology. SHILAP Revista de lepidopterología. 2(3). 207–217. 14 indexed citations
9.
Pallant, Jason, Peter J. Danaher, Sean Sands, & Tracey S. Danaher. (2017). An empirical analysis of factors that influence retail website visit types. Journal of Retailing and Consumer Services. 39. 62–70. 18 indexed citations
10.
Ferraro, Carla, Tracey S. Danaher, Peter J. Danaher, & Sean Sands. (2017). The Magnitude of Change Effect in Store Remodeling. Journal of Retailing. 93(4). 440–457. 10 indexed citations
11.
Berry, Leonard L., Tracey S. Danaher, Robert Chapman, & Rana Awdish. (2017). Role of Kindness in Cancer Care. Journal of Oncology Practice. 13(11). 744–750. 44 indexed citations
12.
Danaher, Tracey S., et al.. (2017). How a Child With Cancer Moved From Vulnerability to Resilience. Journal of Clinical Oncology. 35(27). 3169–3171. 3 indexed citations
13.
Berry, Leonard L., et al.. (2017). When Patients and Their Families Feel Like Hostages to Health Care. Mayo Clinic Proceedings. 92(9). 1373–1381. 61 indexed citations
14.
McColl‐Kennedy, Janet R., Tracey S. Danaher, Andrew S. Gallan, et al.. (2017). How do you feel today? Managing patient emotions during health care experiences to enhance well-being. Journal of Business Research. 79. 247–259. 84 indexed citations
15.
Danaher, Peter J., László Sajtos, & Tracey S. Danaher. (2016). Does the reward match the effort for loyalty program members?. Journal of Retailing and Consumer Services. 32. 23–31. 20 indexed citations
16.
Danaher, Tracey S. & Andrew S. Gallan. (2016). Service Research in Health Care. Journal of Service Research. 19(4). 433–437. 82 indexed citations
17.
Sok, Phyra, et al.. (2015). Achieving growth-quality of work life ambidexterity in small firms. Journal of Service Theory and Practice. 25(5). 529–550. 18 indexed citations
18.
Danaher, Tracey S., et al.. (2015). What do Customers Get and Give in Return for Loyalty Program Membership?. Australasian Marketing Journal (AMJ). 23(3). 196–206. 23 indexed citations
19.
Sweeney, Jill, Tracey S. Danaher, & Janet R. McColl‐Kennedy. (2015). Customer Effort in Value Cocreation Activities. Journal of Service Research. 18(3). 318–335. 338 indexed citations
20.
Bitner, Mary Jo, Tracey S. Danaher, & Andrew S. Gallan. (2014). Journal of Service Research Special Section on Health Service Research. Journal of Service Research. 17(4). 359–359. 6 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

Explore authors with similar magnitude of impact

Rankless by CCL
2026