Sunmee Choi

1.6k total citations
29 papers, 1.2k citations indexed

About

Sunmee Choi is a scholar working on Marketing, Organizational Behavior and Human Resource Management and Sociology and Political Science. According to data from OpenAlex, Sunmee Choi has authored 29 papers receiving a total of 1.2k indexed citations (citations by other indexed papers that have themselves been cited), including 26 papers in Marketing, 14 papers in Organizational Behavior and Human Resource Management and 9 papers in Sociology and Political Science. Recurrent topics in Sunmee Choi's work include Customer Service Quality and Loyalty (14 papers), Consumer Retail Behavior Studies (12 papers) and Consumer Market Behavior and Pricing (10 papers). Sunmee Choi is often cited by papers focused on Customer Service Quality and Loyalty (14 papers), Consumer Retail Behavior Studies (12 papers) and Consumer Market Behavior and Pricing (10 papers). Sunmee Choi collaborates with scholars based in South Korea, United States and Vietnam. Sunmee Choi's co-authors include Anna S. Mattila, Sheryl E. Kimes, Sooyun Kim, Lerzan Aksoy, Drew Martin, Peter B. Kim, Linda Alkire, Lu Zhang, Anders Gustafsson and Joy M. Field and has published in prestigious journals such as Journal of Business Research, Journal of Product Innovation Management and International Journal of Hospitality Management.

In The Last Decade

Sunmee Choi

28 papers receiving 1.1k citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Sunmee Choi South Korea 17 885 503 425 138 129 29 1.2k
Bharath Rajan United States 10 547 0.6× 339 0.7× 537 1.3× 95 0.7× 187 1.4× 16 1.1k
Christopher P. Blocker United States 13 601 0.7× 528 1.0× 319 0.8× 105 0.8× 102 0.8× 30 1.2k
Loïc Plé France 10 853 1.0× 592 1.2× 526 1.2× 108 0.8× 116 0.9× 20 1.4k
Jason E. Lueg United States 12 668 0.8× 412 0.8× 457 1.1× 143 1.0× 174 1.3× 21 1.2k
Geoff Lancaster United Kingdom 20 459 0.5× 431 0.9× 430 1.0× 131 0.9× 195 1.5× 62 1.2k
Richard Chinomona South Africa 19 560 0.6× 443 0.9× 430 1.0× 100 0.7× 175 1.4× 60 1.1k
Shaphali Gupta India 12 554 0.6× 329 0.7× 553 1.3× 91 0.7× 183 1.4× 21 1.1k
Nicholas G. Paparoidamis France 14 665 0.8× 743 1.5× 406 1.0× 179 1.3× 216 1.7× 22 1.3k
Jonathan Z. Zhang United States 15 529 0.6× 231 0.5× 463 1.1× 134 1.0× 141 1.1× 22 991
Marta Frasquet Spain 22 763 0.9× 521 1.0× 390 0.9× 88 0.6× 190 1.5× 60 1.2k

Countries citing papers authored by Sunmee Choi

Since Specialization
Citations

This map shows the geographic impact of Sunmee Choi's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Sunmee Choi with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Sunmee Choi more than expected).

Fields of papers citing papers by Sunmee Choi

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Sunmee Choi. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Sunmee Choi. The network helps show where Sunmee Choi may publish in the future.

Co-authorship network of co-authors of Sunmee Choi

This figure shows the co-authorship network connecting the top 25 collaborators of Sunmee Choi. A scholar is included among the top collaborators of Sunmee Choi based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Sunmee Choi. Sunmee Choi is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Kim, Sooyun, Sunmee Choi, & Rohit Verma. (2024). Coping strategies for serial service failures in peer-to-peer sharing services: the power of empathic communication. Service Business. 18(3-4). 455–472. 1 indexed citations
2.
Aksoy, Lerzan, Sunmee Choi, Tarik Doğru, et al.. (2022). Global trends in hospitality. Journal of Business Research. 142. 957–973. 19 indexed citations
3.
Pecot, Fabien, Gregory M. Rose, Altaf Merchant, & Sunmee Choi. (2022). Brand heritage across cultures: U.S.A., France and South Korea. Journal of Brand Management. 30(1). 49–60. 9 indexed citations
4.
Kim, Jiyoung, Sunmee Choi, & Drew Martin. (2020). The halo effect of C2C interaction quality in prolonged close-proximity service settings. Journal of Services Marketing. 34(4). 459–472. 14 indexed citations
5.
Aksoy, Lerzan, Linda Alkire, Sunmee Choi, Peter B. Kim, & Lu Zhang. (2019). Social innovation in service: a conceptual framework and research agenda. Journal of service management. 30(3). 429–448. 74 indexed citations
6.
Kim, Sinyoung, Sunmee Choi, & Rohit Verma. (2017). Providing feedback to service customers. Journal of service management. 28(2). 389–416. 5 indexed citations
7.
Merchant, Altaf, et al.. (2016). Cross-cultural folk-tale-elicitation research on the perceived power, humanistic and religious symbolisms, and use of money. Journal of Business Research. 74. 113–119. 6 indexed citations
8.
Choi, Sunmee, et al.. (2013). Customer contact employees' commitment to extra-role customer service: the effect of internal service quality perception. Journal of Global Scholars of Marketing Science. 23(2). 144–158. 13 indexed citations
9.
Mattila, Anna S. & Sunmee Choi. (2012). Societal Norms, Need for Closure, and Service Recovery. Journal of International Consumer Marketing. 24(5). 356–371. 4 indexed citations
10.
Choi, Sunmee, Anna S. Mattila, Heungsoo Park, & Seongho Kang. (2009). The Effect of Cross-Channel Price Dis/parity on Ethicality Evaluations and Purchase Intent: The Moderating Role of Price Frame. Journal of Marketing Channels. 16(2). 131–147. 13 indexed citations
11.
Choi, Sunmee & Anna S. Mattila. (2007). Perceived controllability and service expectations: Influences on customer reactions following service failure. Journal of Business Research. 61(1). 24–30. 207 indexed citations
12.
Choi, Sunmee & Anna S. Mattila. (2006). The Role of Disclosure in Variable Hotel Pricing. Cornell Hotel and Restaurant Administration Quarterly. 47(1). 27–35. 69 indexed citations
13.
Choi, Sunmee. (2006). Group Revenue Management. Cornell Hotel and Restaurant Administration Quarterly. 47(3). 260–271. 16 indexed citations
14.
Choi, Sunmee & Anna S. Mattila. (2005). Impact of Information on Customer Fairness Perceptions of Hotel Revenue Management. Cornell Hotel and Restaurant Administration Quarterly. 46(4). 444–451. 74 indexed citations
15.
Choi, Sunmee. (2005). An Evaluation of a Contributionx-Enhancement Opportunity for Hotels. Journal of Hospitality & Tourism Research. 29(2). 223–244. 2 indexed citations
16.
Choi, Sunmee & Anna S. Mattila. (2004). Hotel revenue management and its impact on customers' perceptions of fairness. Journal of Revenue and Pricing Management. 2(4). 303–314. 135 indexed citations
17.
Choi, Sunmee. (2002). Electronic distribution channels' effect on hotel revenue management. Cornell Hotel and Restaurant Administration Quarterly. 43(3). 23–31. 85 indexed citations
18.
Choi, Sunmee & Sheryl E. Kimes. (2002). Electronic Distribution Channels’ Effect on Hotel Revenue Management. Cornell Hotel and Restaurant Administration Quarterly. 43(3). 23–31. 78 indexed citations
19.
Choi, Sunmee. (1994). A conjoint-based product designing procedure incorporating price competition. Journal of Product Innovation Management. 11(5). 451–459. 33 indexed citations
20.
Choi, Sunmee, Wayne S. DeSarbo, & Patrick T. Harker. (1990). Product Positioning Under Price Competition.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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