Tore Strandvik

56 papers receiving 3.4k citations

Hit Papers

Managing Customer Relationships for Profit: The Dynamics ...199420262004201519942010250500750

Peers

Tore Strandvik
Comparison fields: 5 of 110
  • Organizational Behavior and Human Resource Management 2.6k
  • Marketing 2.5k
  • Sociology and Political Science 1.3k
  • Strategy and Management 722
  • Information Systems and Management 615
Replace Lerzan Aksoy with:
Lerzan Aksoy United States
Jos Lemmink Netherlands
Manjit S. Yadav United States
Heiner Evanschitzky United Kingdom
Timothy L. Keiningham United States
B. Ramaseshan Australia
Thomas Gruen United States
Kristina Heinonen Finland
Thomas L. Baker United States
Russell Abratt South Africa
Tore Strandvik relative to Lerzan Aksoy United States Lerzan Aksoy's profile →
Citations per field
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Citations per year

Countries citing papers authored by Tore Strandvik

Since Specialization
Citations

This map shows the geographic impact of Tore Strandvik's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Tore Strandvik with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Tore Strandvik more than expected).

Fields of papers citing papers by Tore Strandvik

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Tore Strandvik. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Tore Strandvik. The network helps show where Tore Strandvik may publish in the future.

Co-authorship network of co-authors of Tore Strandvik

This figure shows the co-authorship network connecting the top 25 collaborators of Tore Strandvik. A scholar is included among the top collaborators of Tore Strandvik based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Tore Strandvik. Tore Strandvik is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
#WorkIndexed citations
1 181
2 21
3
Value co-creation: critical reflections
34
4
Negative Critical Waves in Business Relationships: An Extension of the Critical Incident Perspective
1
5 42
6 47
7 17
8
How Customers Involve Service Providers
1
9
Exploring Customer Value Formation: A Customer Dominant Logic Perspective
30
10 14
11
A customer dominant logic of service
3
12 62
13
INITIATION OF BUSINESS-TO BUSINESS RELATIONSHIPS
0
14 4
15 10
16 7
17
Directive Incidents in Customer Relationships
1
18 275
19
Managing Customer Relationships for Profit: The Dynamics of RelationshipQualitybreakdown →
812
20 166

About Tore Strandvik

Tore Strandvik is a scholar working on Marketing, Organizational Behavior and Human Resource Management and Strategy and Management, having authored 58 papers that have together received 3.9k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (37 papers), Service and Product Innovation (22 papers) and Consumer Retail Behavior Studies (13 papers). The work is most often cited by research in Marketing (2.5k citations), Organizational Behavior and Human Resource Management (2.6k citations) and Information Systems and Management (615 citations). Tore Strandvik has collaborated with scholars based in Finland, Sweden and United States. Frequent co-authors include Kristina Heinonen, Veronica Liljander, Christian Grönroos, Bo Edvardsson, Kaj Storbacka, Maria Holmlund, Päivi Voima, Jacob Mickelsson, Erik Sundström and Per Andersson. Their work appears in journals such as Industrial Marketing Management, Journal of Services Marketing and Business Horizons.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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