Son K. Lam

3.1k total citations
41 papers, 2.3k citations indexed

About

Son K. Lam is a scholar working on Organizational Behavior and Human Resource Management, Strategy and Management and Marketing. According to data from OpenAlex, Son K. Lam has authored 41 papers receiving a total of 2.3k indexed citations (citations by other indexed papers that have themselves been cited), including 30 papers in Organizational Behavior and Human Resource Management, 19 papers in Strategy and Management and 16 papers in Marketing. Recurrent topics in Son K. Lam's work include Customer Service Quality and Loyalty (23 papers), Job Satisfaction and Organizational Behavior (11 papers) and Innovation and Knowledge Management (11 papers). Son K. Lam is often cited by papers focused on Customer Service Quality and Loyalty (23 papers), Job Satisfaction and Organizational Behavior (11 papers) and Innovation and Knowledge Management (11 papers). Son K. Lam collaborates with scholars based in United States, Germany and Belgium. Son K. Lam's co-authors include Michael Ahearne, Florian Kraus, Steven P. Brown, Niels Schillewaert, Jan Wieseke, Ryan Mullins, Rolf van Dick, Babak Hayati, Thomas E. DeCarlo and John E. Mathieu and has published in prestigious journals such as Journal of Marketing, Strategic Management Journal and Journal of Marketing Research.

In The Last Decade

Son K. Lam

37 papers receiving 2.1k citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Son K. Lam United States 24 1.4k 930 716 707 281 41 2.3k
Paolo Guenzi Italy 24 1.2k 0.9× 784 0.8× 513 0.7× 541 0.8× 318 1.1× 40 1.9k
Oliver H. M. Yau Hong Kong 21 1.1k 0.8× 1.0k 1.1× 667 0.9× 872 1.2× 233 0.8× 58 2.4k
Leo Y.M. Sin Hong Kong 24 1.5k 1.1× 1.2k 1.3× 867 1.2× 996 1.4× 427 1.5× 34 2.8k
Jule B. Gassenheimer United States 23 1.2k 0.9× 798 0.9× 610 0.9× 878 1.2× 283 1.0× 47 2.2k
Adam Rapp United States 23 1.1k 0.8× 752 0.8× 385 0.5× 822 1.2× 358 1.3× 48 1.8k
Nikolaos G. Panagopoulos United States 24 1.2k 0.9× 817 0.9× 586 0.8× 913 1.3× 578 2.1× 46 2.1k
Sreedhar Madhavaram United States 23 782 0.6× 1.1k 1.2× 615 0.9× 674 1.0× 303 1.1× 59 2.2k
Mário Augusto Portugal 22 598 0.4× 687 0.7× 767 1.1× 414 0.6× 244 0.9× 75 1.9k
François A. Carrillat Canada 23 748 0.5× 1.0k 1.1× 810 1.1× 528 0.7× 256 0.9× 50 2.1k
William C. Moncrief United States 22 1.5k 1.1× 693 0.7× 686 1.0× 456 0.6× 416 1.5× 64 2.4k

Countries citing papers authored by Son K. Lam

Since Specialization
Citations

This map shows the geographic impact of Son K. Lam's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Son K. Lam with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Son K. Lam more than expected).

Fields of papers citing papers by Son K. Lam

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Son K. Lam. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Son K. Lam. The network helps show where Son K. Lam may publish in the future.

Co-authorship network of co-authors of Son K. Lam

This figure shows the co-authorship network connecting the top 25 collaborators of Son K. Lam. A scholar is included among the top collaborators of Son K. Lam based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Son K. Lam. Son K. Lam is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
DeCarlo, Thomas E., Andrea L. Dixon, Jeff S. Johnson, & Son K. Lam. (2025). Salespeople's experience with last-mile internal selling processes: Benefits and challenges. Industrial Marketing Management. 127. 1–13.
2.
Lam, Son K., Jeff S. Johnson, Andrea L. Dixon, & Karen Flaherty. (2024). Managers of selling and buying organizations as engineers of employees' networks. Industrial Marketing Management. 123. 201–221. 1 indexed citations
3.
Lam, Son K., et al.. (2024). Sales Performance Rankings: Examining the Impact of the Type of Information Displayed on Sales Force Outcomes. Journal of Marketing. 89(1). 94–116. 2 indexed citations
4.
Busenbark, John R., et al.. (2022). The performance impact of marketing dualities: a response surface approach to resolving empirical challenges. Journal of the Academy of Marketing Science. 50(5). 915–940. 10 indexed citations
5.
Ahearne, Michael, et al.. (2021). The future of buyer–seller interactions: a conceptual framework and research agenda. Journal of the Academy of Marketing Science. 50(1). 22–45. 76 indexed citations
6.
Scheer, Lisa K., et al.. (2020). Salesperson Dual Agency in Price Negotiations. Journal of Marketing. 85(2). 89–109. 23 indexed citations
7.
Dixon, Andrea L., et al.. (2020). The business-to-business inside sales force: roles, configurations and research agenda. European Journal of Marketing. 54(5). 1025–1060. 42 indexed citations
8.
DeCarlo, Thomas E. & Son K. Lam. (2015). Identifying effective hunters and farmers in the salesforce: a dispositional–situational framework. Journal of the Academy of Marketing Science. 44(4). 415–439. 67 indexed citations
9.
Bharadwaj, Sundar G., et al.. (2014). Walking a tightrope: the joint impact of customer and within-firm boundary spanning activities on perceived customer satisfaction and team performance. Journal of the Academy of Marketing Science. 43(4). 472–489. 39 indexed citations
10.
Ahearne, Michael, Son K. Lam, & Florian Kraus. (2013). Performance impact of middle managers' adaptive strategy implementation: The role of social capital. Strategic Management Journal. 35(1). 68–87. 149 indexed citations
11.
Lam, Son K., Michael Ahearne, Ryan Mullins, Babak Hayati, & Niels Schillewaert. (2012). Exploring the dynamics of antecedents to consumer–brand identification with a new brand. Journal of the Academy of Marketing Science. 41(2). 234–252. 217 indexed citations
12.
Lam, Son K.. (2012). Identity-motivated marketing relationships: research synthesis, controversies, and research agenda. AMS Review. 2(2-4). 72–87. 27 indexed citations
13.
Kraus, Florian, Michael Ahearne, Son K. Lam, & Jan Wieseke. (2012). Toward a contingency framework of interpersonal influence in organizational identification diffusion. Organizational Behavior and Human Decision Processes. 118(2). 162–178. 42 indexed citations
14.
Lam, Son K., Michael Ahearne, & Niels Schillewaert. (2011). A Multinational Examination of the Symbolic–Instrumental Framework of Consumer–Brand Identification. SSRN Electronic Journal. 9 indexed citations
15.
Lam, Son K., Florian Kraus, & Michael Ahearne. (2010). The Diffusion of Market Orientation Throughout the Organization: A Social Learning Theory Perspective. Journal of Marketing. 74(5). 61–79. 92 indexed citations
16.
Ahearne, Michael, Scott MacKenzie, Philip M. Podsakoff, John E. Mathieu, & Son K. Lam. (2010). The Role of Consensus in Sales Team Performance. Journal of Marketing Research. 47(3). 458–469.
17.
Ahearne, Michael, Son K. Lam, John E. Mathieu, & Willy Bolander. (2010). Why Are Some Salespeople Better at Adapting to Organizational Change?. Journal of Marketing. 74(3). 65–79. 69 indexed citations
18.
Wieseke, Jan, Michael Ahearne, Son K. Lam, & Rolf van Dick. (2009). The Role of Leaders in Internal Marketing. Journal of Marketing. 73(2). 123–145. 269 indexed citations
19.
Brown, Steven P. & Son K. Lam. (2008). A Meta-Analysis of Relationships Linking Employee Satisfaction to Customer Responses. Journal of Retailing. 84(3). 243–255. 280 indexed citations
20.
Brown, Steven P. & Son K. Lam. (2008). A Meta-Analysis of Relationships Linking Employee Satisfaction to Customer Responses. RePEc: Research Papers in Economics. 5 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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