Andrew M. Farrell
- Organizational Behavior and Human Resource Management top 2%
- Marketing top 2%
- Sociology and Political Science top 5%
- Strategy and Management top 5%
- Information Systems and Management top 2%
- Co-authors
- Anne L. SouchonChanaka JayawardhenaGary ReedCathy HartJohn W. CadoganOlivier SibaiKristine De ValckJohn M. Rudd
- Topics
- Customer Service Quality and Loyalty (14 papers)Consumer Retail Behavior Studies (6 papers)Digital Marketing and Social Media (5 papers)
- Cited by
- MarketingOrganizational Behavior and Human Resource ManagementInformation Systems and Management
- Partner nations
- United KingdomAustraliaIndia
In The Last Decade
Andrew M. Farrell
16 papers receiving 1.1k citations
Hit Papers
Peers
Comparison fields: 5 of 99
- Organizational Behavior and Human Resource Management 467
- Marketing 416
- Sociology and Political Science 340
- Strategy and Management 228
- Information Systems and Management 154
Countries citing papers authored by Andrew M. Farrell
This map shows the geographic impact of Andrew M. Farrell's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Andrew M. Farrell with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Andrew M. Farrell more than expected).
Fields of papers citing papers by Andrew M. Farrell
This network shows the impact of papers produced by Andrew M. Farrell. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Andrew M. Farrell. The network helps show where Andrew M. Farrell may publish in the future.
Co-authorship network of co-authors of Andrew M. Farrell
This figure shows the co-authorship network connecting the top 25 collaborators of Andrew M. Farrell. A scholar is included among the top collaborators of Andrew M. Farrell based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Andrew M. Farrell. Andrew M. Farrell is excluded from the visualization to improve readability, since they are connected to all nodes in the network.
All Works
| # | Work | Indexed citations |
|---|---|---|
| 1 | 4 | |
| 2 | 10 | |
| 3 | 34 | |
| 4 | 39 | |
| 5 | Keyboard warriors in cyberfights: conflict in online communities of consumption and its effects on community resources | 4 |
| 6 | 44 | |
| 7 | Insufficient discriminant validity: A comment on Bove, Pervan, Beatty, and Shiu (2009)breakdown → | 716 |
| 8 | The impact of employees' customer orientation and service orientation behaviours on customers' service evaluation | 1 |
| 9 | 35 | |
| 10 | 71 | |
| 11 | 120 | |
| 12 | The impact of parenthood on consumption:the new car buying experience | 1 |
| 13 | The service leadership scale:a substantive validity test | 3 |
| 14 | Service Encounter Conceptualisation: Employees’ Service Behaviours and Customers’ Service Quality Perceptions | 1 |
| 15 | 91 | |
| 16 | The effect of leadership styles on service quality delivery | 3 |
| 17 | A model of service performance enhancement:the role of transactional and transformational leadership | 1 |
| 18 | A Model of Transactional and Transformational Leadership for Services Personnel | 1 |
About Andrew M. Farrell
Andrew M. Farrell is a scholar working on Organizational Behavior and Human Resource Management, Marketing and Information Systems and Management, having authored 18 papers that have together received 1.2k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (14 papers), Consumer Retail Behavior Studies (6 papers) and Digital Marketing and Social Media (5 papers). The work is most often cited by research in Marketing (416 citations), Organizational Behavior and Human Resource Management (467 citations) and Information Systems and Management (154 citations). Andrew M. Farrell has collaborated with scholars based in United Kingdom, Australia and India. Frequent co-authors include Anne L. Souchon, Chanaka Jayawardhena, Gary Reed, Cathy Hart, John W. Cadogan, Olivier Sibai, Kristine De Valck, John M. Rudd, Jοãο S. Oliveira and Ekaterina Nemkova. Their work appears in journals such as Journal of Business Research, Industrial Marketing Management and Psychology and Marketing.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.