Douglas B. Grisaffe

2.1k total citations
25 papers, 1.6k citations indexed

About

Douglas B. Grisaffe is a scholar working on Organizational Behavior and Human Resource Management, Marketing and Sociology and Political Science. According to data from OpenAlex, Douglas B. Grisaffe has authored 25 papers receiving a total of 1.6k indexed citations (citations by other indexed papers that have themselves been cited), including 16 papers in Organizational Behavior and Human Resource Management, 11 papers in Marketing and 7 papers in Sociology and Political Science. Recurrent topics in Douglas B. Grisaffe's work include Customer Service Quality and Loyalty (11 papers), Job Satisfaction and Organizational Behavior (9 papers) and Digital Marketing and Social Media (6 papers). Douglas B. Grisaffe is often cited by papers focused on Customer Service Quality and Loyalty (11 papers), Job Satisfaction and Organizational Behavior (9 papers) and Digital Marketing and Social Media (6 papers). Douglas B. Grisaffe collaborates with scholars based in United States, China and Canada. Douglas B. Grisaffe's co-authors include Lawrence B. Chonko, Fernando Jaramillo, Hieu P. Nguyen, James A. Roberts, Rebecca A. VanMeter, Natalie J. Allen, Anand Kumar, Elten Briggs, Wayne S. DeSarbo and Holly A. Syrdal and has published in prestigious journals such as Journal of Business Research, Journal of Business Ethics and Journal of the Academy of Marketing Science.

In The Last Decade

Douglas B. Grisaffe

25 papers receiving 1.4k citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Douglas B. Grisaffe United States 17 977 638 605 257 216 25 1.6k
Karthik Namasivayam United States 21 906 0.9× 442 0.7× 690 1.1× 190 0.7× 227 1.1× 37 1.5k
Nwamaka A. Anaza United States 21 636 0.7× 621 1.0× 689 1.1× 266 1.0× 199 0.9× 50 1.3k
Frederick Hong‐kit Yim Hong Kong 18 1.2k 1.3× 513 0.8× 564 0.9× 339 1.3× 437 2.0× 29 2.0k
Vishag Badrinarayanan United States 24 658 0.7× 921 1.4× 834 1.4× 271 1.1× 362 1.7× 50 1.8k
Ellen Bolman Pullins United States 23 949 1.0× 473 0.7× 537 0.9× 343 1.3× 292 1.4× 58 1.9k
Giri Jogaratnam United States 23 604 0.6× 343 0.5× 990 1.6× 151 0.6× 295 1.4× 32 1.7k
Robert A. Brymer United States 19 1.2k 1.2× 416 0.7× 990 1.6× 318 1.2× 178 0.8× 36 2.1k
Rajan Nataraajan United States 24 736 0.8× 1.2k 1.8× 870 1.4× 309 1.2× 233 1.1× 62 2.0k
Jane W. Licata United States 13 1.1k 1.1× 697 1.1× 501 0.8× 191 0.7× 232 1.1× 16 1.6k
Willy Bolander United States 22 905 0.9× 425 0.7× 415 0.7× 256 1.0× 295 1.4× 34 1.4k

Countries citing papers authored by Douglas B. Grisaffe

Since Specialization
Citations

This map shows the geographic impact of Douglas B. Grisaffe's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Douglas B. Grisaffe with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Douglas B. Grisaffe more than expected).

Fields of papers citing papers by Douglas B. Grisaffe

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Douglas B. Grisaffe. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Douglas B. Grisaffe. The network helps show where Douglas B. Grisaffe may publish in the future.

Co-authorship network of co-authors of Douglas B. Grisaffe

This figure shows the co-authorship network connecting the top 25 collaborators of Douglas B. Grisaffe. A scholar is included among the top collaborators of Douglas B. Grisaffe based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Douglas B. Grisaffe. Douglas B. Grisaffe is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Zheng, Yi, et al.. (2023). Going beyond fit (misfit): Enhancing sales performance based on salespeople's self-construal. Industrial Marketing Management. 115. 339–354. 6 indexed citations
2.
Zheng, Yi, et al.. (2021). Managing differential effects of salespersons’ regulatory foci–a dual process model of dominant and supplemental pathways. Journal of the Academy of Marketing Science. 50(3). 563–585. 9 indexed citations
3.
VanMeter, Rebecca A., Holly A. Syrdal, Susan Powell Mantel, Douglas B. Grisaffe, & Erik Nesson. (2018). Don't Just “Like” Me, Promote Me: How Attachment and Attitude Influence Brand Related Behaviors on Social Media. Journal of Interactive Marketing. 43(1). 83–97. 100 indexed citations
4.
Yang, Zhiyong, et al.. (2018). Differential effects of pay-it-forward and direct-reciprocity on prosocial behavior. Journal of Business Research. 121. 400–408. 7 indexed citations
5.
Iacobucci, Dawn & Douglas B. Grisaffe. (2018). Perceptual Maps Via Enhanced Correspondence Analysis: Representing Confidence Regions to Clarify Brand Positions. SSRN Electronic Journal. 5 indexed citations
6.
Iacobucci, Dawn, Douglas B. Grisaffe, & Wayne S. DeSarbo. (2017). Statistical Perceptual Maps: Using Confidence Region Ellipses to Enhance the Interpretations of Brand Positions in Multidimensional Scaling. SSRN Electronic Journal. 2 indexed citations
7.
VanMeter, Rebecca A., et al.. (2016). In search of clarity on servant leadership: domain specification and reconceptualization. AMS Review. 6(1-2). 59–78. 16 indexed citations
8.
Grisaffe, Douglas B., Rebecca A. VanMeter, & Lawrence B. Chonko. (2016). Serving first for the benefit of others: preliminary evidence for a hierarchical conceptualization of servant leadership. Journal of Personal Selling and Sales Management. 36(1). 40–58. 44 indexed citations
9.
Davidson, William B., Hall P. Beck, & Douglas B. Grisaffe. (2015). Increasing the Institutional Commitment of College Students. Journal of College Student Retention Research Theory & Practice. 17(2). 162–185. 23 indexed citations
10.
VanMeter, Rebecca A., Douglas B. Grisaffe, & Lawrence B. Chonko. (2015). Of “Likes” and “Pins”: The Effects of Consumers’ Attachment to Social Media. Journal of Interactive Marketing. 32(1). 70–88. 109 indexed citations
11.
Kim, Jin Woo, Traci H. Freling, & Douglas B. Grisaffe. (2013). The Secret Sauce for Super Bowl Advertising. Journal of Advertising Research. 53(2). 134–149. 15 indexed citations
12.
Briggs, Elten & Douglas B. Grisaffe. (2009). Service Performance—Loyalty Intentions Link in a Business-to-Business Context: The Role of Relational Exchange Outcomes and Customer Characteristics. Journal of Service Research. 13(1). 37–51. 57 indexed citations
13.
Jaramillo, Fernando, Douglas B. Grisaffe, Lawrence B. Chonko, & James A. Roberts. (2009). Examining the Impact of Servant Leadership on Salesperson’s Turnover Intention. Journal of Personal Selling and Sales Management. 29(4). 351–365. 177 indexed citations
14.
Jaramillo, Fernando, Douglas B. Grisaffe, Lawrence B. Chonko, & James A. Roberts. (2009). Examining the Impact of Servant Leadership on Sales Force Performance. Journal of Personal Selling and Sales Management. 29(3). 257–275. 158 indexed citations
15.
Jaramillo, Fernando & Douglas B. Grisaffe. (2009). Does Customer Orientation Impact Objective Sales Performance? Insights from a Longitudinal Model in Direct Selling. Journal of Personal Selling and Sales Management. 29(2). 167–178. 92 indexed citations
16.
Grisaffe, Douglas B.. (2007). Questions about the Ultimate Question: Conceptual Considerations in Evaluating Reichheld's Net Promoter Score (NPS). The Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior. 20. 36. 62 indexed citations
17.
Grisaffe, Douglas B. & Fernando Jaramillo. (2007). Toward Higher Levels of Ethics: Preliminary Evidence of Positive Outcomes. Journal of Personal Selling and Sales Management. 27(4). 355–371. 40 indexed citations
18.
Allen, Natalie J. & Douglas B. Grisaffe. (2001). Employee commitment to the organization and customer reactions: mapping the linkages. Human Resource Management Review. 11(3). 209–236. 130 indexed citations
19.
Grisaffe, Douglas B. & Anand Kumar. (1998). Antecedents and consequences of customer value : testing an expanded framework. Marketing Science Institute eBooks. 54 indexed citations
20.
Grisaffe, Douglas B., et al.. (1990). Observing interactions of abusive and nonabusive dyads: Information extracted by accurate and inaccurate judges. Journal of Abnormal Child Psychology. 18(3). 241–254. 1 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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