Fernando Jaramillo

6.5k total citations · 1 hit paper
60 papers, 4.9k citations indexed

About

Fernando Jaramillo is a scholar working on Organizational Behavior and Human Resource Management, Information Systems and Management and Social Psychology. According to data from OpenAlex, Fernando Jaramillo has authored 60 papers receiving a total of 4.9k indexed citations (citations by other indexed papers that have themselves been cited), including 52 papers in Organizational Behavior and Human Resource Management, 14 papers in Information Systems and Management and 12 papers in Social Psychology. Recurrent topics in Fernando Jaramillo's work include Job Satisfaction and Organizational Behavior (43 papers), Customer Service Quality and Loyalty (21 papers) and Ethics in Business and Education (13 papers). Fernando Jaramillo is often cited by papers focused on Job Satisfaction and Organizational Behavior (43 papers), Customer Service Quality and Loyalty (21 papers) and Ethics in Business and Education (13 papers). Fernando Jaramillo collaborates with scholars based in United States, Lebanon and Spain. Fernando Jaramillo's co-authors include Jay Prakash Mulki, François A. Carrillat, William B. Locander, Greg W. Marshall, Cynthia Rodriguez Cano, Douglas B. Grisaffe, Paul Solomon, Lawrence B. Chonko, James A. Roberts and Belén Bande and has published in prestigious journals such as Journal of Business Research, Journal of Business Ethics and Industrial Marketing Management.

In The Last Decade

Fernando Jaramillo

57 papers receiving 4.4k citations

Hit Papers

A meta-analysis of the relationship between market orient... 2004 2026 2011 2018 2004 100 200 300 400 500
What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

  1. A meta-analysis of the relationship between market orientation and business performance: evidence from five continents
    2004 504 citations François A. Carrillat, Fernando Jaramillo et al. profile →

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Fernando Jaramillo United States 36 3.5k 1.1k 1.0k 958 897 60 4.9k
Jay Prakash Mulki United States 32 2.9k 0.8× 1.1k 1.0× 792 0.8× 683 0.7× 883 1.0× 46 4.3k
Simon S. K. Lam Hong Kong 28 3.5k 1.0× 1.6k 1.4× 750 0.7× 1.1k 1.1× 464 0.5× 50 5.3k
Long W. Lam Macao 34 2.3k 0.7× 1.4k 1.2× 539 0.5× 573 0.6× 546 0.6× 72 4.0k
Eli Jones United States 34 2.4k 0.7× 1000 0.9× 1.3k 1.3× 1.3k 1.4× 866 1.0× 65 5.3k
Thomas Li‐Ping Tang United States 43 2.8k 0.8× 1.3k 1.1× 702 0.7× 573 0.6× 1.2k 1.3× 155 6.8k
Mark W. Johnston United States 29 2.9k 0.8× 1.1k 1.0× 548 0.5× 442 0.5× 552 0.6× 55 4.4k
Guclu Atinc United States 10 1.5k 0.4× 1.2k 1.0× 699 0.7× 833 0.9× 485 0.5× 20 3.8k
Marshall Schminke United States 36 3.3k 0.9× 1.8k 1.6× 880 0.8× 311 0.3× 1.6k 1.8× 72 5.7k
Michael C. Sturman United States 31 2.0k 0.6× 1.3k 1.1× 653 0.6× 543 0.6× 331 0.4× 104 4.2k
Lance A. Bettencourt United States 21 3.0k 0.9× 1.6k 1.4× 840 0.8× 2.0k 2.1× 508 0.6× 28 4.7k

Countries citing papers authored by Fernando Jaramillo

Since Specialization
Citations

This map shows the geographic impact of Fernando Jaramillo's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Fernando Jaramillo with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Fernando Jaramillo more than expected).

Fields of papers citing papers by Fernando Jaramillo

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Fernando Jaramillo. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Fernando Jaramillo. The network helps show where Fernando Jaramillo may publish in the future.

Co-authorship network of co-authors of Fernando Jaramillo

This figure shows the co-authorship network connecting the top 25 collaborators of Fernando Jaramillo. A scholar is included among the top collaborators of Fernando Jaramillo based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Fernando Jaramillo. Fernando Jaramillo is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Jaramillo, Fernando, et al.. (2025). Customer demandingness and salesperson’s performance: a meta-analytic examination. Journal of Personal Selling and Sales Management. 45(4). 383–397.
2.
Friend, Scott B., Fernando Jaramillo, & Jeff S. Johnson. (2020). Ethical Climate at the Frontline: A Meta-Analytic Evaluation. Journal of Service Research. 23(2). 116–138. 41 indexed citations
3.
Montes, Enrique, et al.. (2019). Comercio exterior en Colombia: política, instituciones, costos y resultados. RePEc: Research Papers in Economics. 3 indexed citations
4.
Itani, Omar S., et al.. (2017). Achieving Top Performance While Building Collegiality in Sales: It All Starts with Ethics. Journal of Business Ethics. 156(2). 417–438. 34 indexed citations
5.
Jaramillo, Fernando, et al.. (2014). The good, the bad and the effective: a meta-analytic examination of selling orientation and customer orientation on sales performance. Journal of Personal Selling and Sales Management. 34(4). 285–301. 85 indexed citations
6.
Bande, Belén, Pilar Fernández Ferrín, José Antonio Varela González, & Fernando Jaramillo. (2014). Emotions and salesperson propensity to leave: The effects of emotional intelligence and resilience. Industrial Marketing Management. 44. 142–153. 120 indexed citations
7.
Mulki, Jay Prakash, et al.. (2014). Regulation of emotions, interpersonal conflict, and job performance for salespeople. Journal of Business Research. 68(3). 623–630. 100 indexed citations
8.
Briggs, Elten, et al.. (2014). Explicating customer orientation's influence on frontline employee satisfaction. Service Industries Journal. 35(3). 133–151. 16 indexed citations
9.
Evans, Kenneth R., Richard G. McFarland, Bart Dietz, & Fernando Jaramillo. (2012). Advancing Sales Performance Research: A Focus on Five UnderResearched Topic Areas. Journal of Personal Selling and Sales Management. 32(1). 89–105. 155 indexed citations
10.
Ortega, Roméo, Fernando Mancilla–David, & Fernando Jaramillo. (2012). A globally convergent wind speed estimator for wind turbine systems. International Journal of Adaptive Control and Signal Processing. 27(5). 413–425. 26 indexed citations
11.
Mulki, Jay Prakash, Fernando Jaramillo, Shavin Malhotra, & William B. Locander. (2011). Reluctant employees and felt stress: The moderating impact of manager decisiveness. Journal of Business Research. 65(1). 77–83. 42 indexed citations
12.
Yang, Zhiyong, Fernando Jaramillo, & Lawrence B. Chonko. (2010). Productivity and Coauthorship in JPSSM: A Social Network Analysis. SSRN Electronic Journal.
13.
Carrillat, François A., Fernando Jaramillo, & Jay Prakash Mulki. (2009). Examining the Impact of Service Quality: A Meta-Analysis of Empirical Evidence. The Journal of Marketing Theory and Practice. 17(2). 95–110. 140 indexed citations
14.
Mulki, Jay Prakash, Felicia G. Lassk, & Fernando Jaramillo. (2008). The Effect of Self-Efficacy on Salesperson Work Overload and Pay Satisfaction. Journal of Personal Selling and Sales Management. 28(3). 285–297. 79 indexed citations
15.
Carrillat, François A., Fernando Jaramillo, & Jay Prakash Mulki. (2007). The validity of the SERVQUAL and SERVPERF scales. International Journal of Service Industry Management. 18(5). 472–490. 289 indexed citations
16.
Mulki, Jay Prakash, Fernando Jaramillo, & William B. Locander. (2006). Effects of Ethical Climate and Supervisory Trust on Salesperson’S Job Attitudes and Intentions to Quit. Journal of Personal Selling and Sales Management. 26(1). 19–26. 244 indexed citations
17.
Jaramillo, Fernando, Jay Prakash Mulki, & Paul Solomon. (2006). The Role of Ethical Climate on Salesperson’s Role Stress, Job Attitudes, Turnover Intention, and Job Performance. Journal of Personal Selling and Sales Management. 26(3). 271–282. 296 indexed citations
18.
Mulki, Jay Prakash, Fernando Jaramillo, William B. Locander, & null null. (2005). Transform or Transact? Which Leader Gets Better Results? A Meta - Analysis. FHSU Scholars Repository (Fort Hays State University). 9 indexed citations
19.
Jaramillo, Fernando, Jay Prakash Mulki, & Greg W. Marshall. (2004). A meta-analysis of the relationship between organizational commitment and salesperson job performance: 25 years of research. Journal of Business Research. 58(6). 705–714. 380 indexed citations
20.
Nixon, Ralph A. & Fernando Jaramillo. (2003). Impact of Practice Arrangements on Physicians' Satisfaction. Hospital Topics. 81(4). 19–25. 13 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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