Scott B. Friend

1.5k citations
47 papers · 1.1k indexed · h-index 21
Topics
Customer Service Quality and Loyalty (25 papers)Job Satisfaction and Organizational Behavior (13 papers)Consumer Behavior in Brand Consumption and Identification (9 papers)

In The Last Decade

Scott B. Friend

43 papers receiving 1.0k citations

Peers

Scott B. Friend
Comparison fields: 5 of 74
  • Organizational Behavior and Human Resource Management 561
  • Marketing 375
  • Strategy and Management 312
  • Sociology and Political Science 270
  • Management Information Systems 231
Replace Jeff S. Johnson with:
Jeff S. Johnson United States
Annie H. Liu United States
Richard G. McFarland United States
Avinash Malshe United States
Da-Chian Hu Taiwan
Aaron D. Arndt United States
Alex R. Zablah United States
C. Fred Miao United States
Mark Leach United States
Sascha Alavi Germany
Scott B. Friend relative to Jeff S. Johnson United States Jeff S. Johnson's profile →
Citations per field
00.5×1.5×
Jeff S. Johnson · 1×
Citations per year

Countries citing papers authored by Scott B. Friend

Since Specialization
Citations

This map shows the geographic impact of Scott B. Friend's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Scott B. Friend with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Scott B. Friend more than expected).

Fields of papers citing papers by Scott B. Friend

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Scott B. Friend. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Scott B. Friend. The network helps show where Scott B. Friend may publish in the future.

Co-authorship network of co-authors of Scott B. Friend

This figure shows the co-authorship network connecting the top 25 collaborators of Scott B. Friend. A scholar is included among the top collaborators of Scott B. Friend based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Scott B. Friend. Scott B. Friend is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
#WorkIndexed citations
1 0
2 0
3 1
4 6
5 8
6 1
7 19
8 9
9 41
10 35
11 16
12 5
13 30
14 40
15
The impact of training, mentoring and coaching on personal learning in the sales environment
8
16 24
17 0
18 60
19 7
20 20

About Scott B. Friend

Scott B. Friend is a scholar working on Organizational Behavior and Human Resource Management, Marketing and Information Systems and Management, having authored 47 papers that have together received 1.1k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (25 papers), Job Satisfaction and Organizational Behavior (13 papers) and Consumer Behavior in Brand Consumption and Identification (9 papers). The work is most often cited by research in Organizational Behavior and Human Resource Management (561 citations), Marketing (375 citations) and Management Information Systems (231 citations). Scott B. Friend has collaborated with scholars based in United States, Australia and Netherlands. Frequent co-authors include Jeff S. Johnson, Avinash Malshe, Hannah S. Lee, Brian N. Rutherford, G. Alexander Hamwi, Ravipreet S. Sohi, Kumar Rakesh Ranjan, Nathaniel N. Hartmann, Fred Luthans and Gregory J. Fisher. Their work appears in journals such as SHILAP Revista de lepidopterología, Journal of Business Research and Journal of the Academy of Marketing Science.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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