Omar S. Itani

3.1k total citations · 1 hit paper
56 papers, 2.2k citations indexed

About

Omar S. Itani is a scholar working on Organizational Behavior and Human Resource Management, Marketing and Sociology and Political Science. According to data from OpenAlex, Omar S. Itani has authored 56 papers receiving a total of 2.2k indexed citations (citations by other indexed papers that have themselves been cited), including 25 papers in Organizational Behavior and Human Resource Management, 23 papers in Marketing and 21 papers in Sociology and Political Science. Recurrent topics in Omar S. Itani's work include Customer Service Quality and Loyalty (22 papers), Digital Marketing and Social Media (16 papers) and Consumer Behavior in Brand Consumption and Identification (13 papers). Omar S. Itani is often cited by papers focused on Customer Service Quality and Loyalty (22 papers), Digital Marketing and Social Media (16 papers) and Consumer Behavior in Brand Consumption and Identification (13 papers). Omar S. Itani collaborates with scholars based in Lebanon, United States and France. Omar S. Itani's co-authors include Raj Agnihotri, Grace K. Dagher, Linda D. Hollebeek, Abdul-Nasser El-Kassar, Sandra María Correia Loureiro, Fernando Jaramillo, Ashish Kalra, Rebecca Dingus, Colin B. Gabler and Kevin J. Trainor and has published in prestigious journals such as Journal of Business Research, Journal of Business Ethics and Tourism Management.

In The Last Decade

Omar S. Itani

52 papers receiving 2.1k citations

Hit Papers

align trajectories

What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

Light at the end of the tunnel: Visitors' virtual reality (versus in-person) attraction site tour-related behavioral intentions during and post-COVID-19

2021 187 citations Omar S. Itani, Linda D. Hollebeek Tourism Management profile →

Peers

Omar S. Itani

SPS

MARKE

OBHRM

ISM

Simona Romani Italy

Hussam Al Halbusi Malaysia

Chunyan Xie United States

Jiseon Ahn South Korea

Zaryab Sheikh Pakistan

Simon Pervan Australia

Chia‐Ying Li Taiwan

Naseer Abbas Khan China

Phillip Samouel United Kingdom

Faheem Gul Gilal Pakistan

Simona Romani Italy

Omar S. Itani

1.3k ×1.3

SPS

1.8k ×2.0

MARKE

555 ×0.7

OBHRM

429 ×0.9

ISM

688 ×2.1

Citations per year, relative to Omar S. Itani Omar S. Itani (= 1×) peers Simona Romani

Countries citing papers authored by Omar S. Itani

Since Specialization

Citations

This map shows the geographic impact of Omar S. Itani's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Omar S. Itani with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Omar S. Itani more than expected).

Fields of papers citing papers by Omar S. Itani

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Omar S. Itani. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Omar S. Itani. The network helps show where Omar S. Itani may publish in the future.

Co-authorship network of co-authors of Omar S. Itani

This figure shows the co-authorship network connecting the top 25 collaborators of Omar S. Itani. A scholar is included among the top collaborators of Omar S. Itani based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Omar S. Itani. Omar S. Itani is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

Sort: Min cites: Since: Top N: Style:

20 of 20 papers shown

Gabler, Colin B., et al.. (2026). Emerging tensions in selling sustainable solutions: a future research agenda. Journal of Personal Selling and Sales Management. 1–24.

Jaramillo, Fernando, et al.. (2025). Customer demandingness and salesperson’s performance: a meta-analytic examination. Journal of Personal Selling and Sales Management. 45(4). 383–397.

Itani, Omar S., et al.. (2025). Mapping marketing’s contribution to under-researched Sustainable Development Goals (SDGs): a well-being centric approach. The Journal of Marketing Theory and Practice. 34(2). 349–372.

Elhajjar, Samer & Omar S. Itani. (2025). Examining the impact of social media de-influencing on audiences. Internet Research. 2 indexed citations

Itani, Omar S., et al.. (2024). The interplay of morality, emotional labor, and customer injustice: How salesperson experiences shape job satisfaction. Industrial Marketing Management. 124. 162–174. 2 indexed citations

Itani, Omar S., et al.. (2024). Ecolabel persuasion effect across cultures: a comprehensive meta-analysis. International Marketing Review. 41(6). 1190–1217. 3 indexed citations

Kalra, Ashish, Nawar N. Chaker, Rakesh Kumar Singh, Omar S. Itani, & Raj Agnihotri. (2023). A desire for success: Exploring the roles of personal and job resources in determining the outcomes of salesperson social media use. Industrial Marketing Management. 113. 202–214. 15 indexed citations

Gabler, Colin B., V. Myles Landers, & Omar S. Itani. (2023). Sustainability and professional sales: a review and future research agenda. Journal of Personal Selling and Sales Management. 43(4). 336–353. 10 indexed citations

Itani, Omar S., et al.. (2023). Sales team value co-creation in turbulent markets: the role of team learning and agility. The Journal of Marketing Theory and Practice. 32(4). 599–613. 6 indexed citations

10.

Itani, Omar S., et al.. (2022). Complementary effects of CRM and social media on customer co-creation and sales performance in B2B firms: The role of salesperson self-determination needs. Information & Management. 59(3). 103621–103621. 44 indexed citations

11.

Hollebeek, Linda D., Choukri Menidjel, Omar S. Itani, Moira Clark, & Valdimar Sigurðsson. (2022). Consumer engagement with self-driving cars: a theory of planned behavior-informed perspective. Asia Pacific Journal of Marketing and Logistics. 35(8). 2029–2046. 6 indexed citations

12.

Dugan, Riley, Nawar N. Chaker, Edward L. Nowlin, et al.. (2022). Preparing for, withstanding, and learning from sales crises: Implications and a future research agenda. Journal of Personal Selling and Sales Management. 43(2). 89–104. 19 indexed citations

13.

Seang, Sophie, Omar S. Itani, Gentiane Monsel, et al.. (2022). Long COVID-19 symptoms: Clinical characteristics and recovery rate among non-severe outpatients over a six-month follow-up. Infectious Diseases Now. 52(3). 165–169. 20 indexed citations

14.

Itani, Omar S. & Linda D. Hollebeek. (2021). Consumers' health-locus-of-control and social distancing in pandemic-based e-tailing services. Journal of Services Marketing. 35(8). 1073–1091. 19 indexed citations

15.

Itani, Omar S., et al.. (2021). The Role of Salespeople in Value Co-Creation and Its Impact on Sales Performance. Journal of Business-to-Business Marketing. 28(4). 347–367. 25 indexed citations

16.

Itani, Omar S. & Linda D. Hollebeek. (2021). Light at the end of the tunnel: Visitors' virtual reality (versus in-person) attraction site tour-related behavioral intentions during and post-COVID-19. Tourism Management. 84. 104290–104290. 187 indexed citations breakdown →

17.

Itani, Omar S.. (2020). “Us” to co-create value and hate “them”. European Journal of Marketing. 2 indexed citations

18.

Jaafar, Rola, et al.. (2020). Microbiological profile and antimicrobial resistance among diabetic foot infections in Lebanon. International Wound Journal. 17(6). 1764–1773. 40 indexed citations

19.

Itani, Omar S., Élie Haddad, Victor Pitron, F. Pichon, & Éric Caumes. (2020). Focus on patients receiving long-term antimicrobial treatments for lyme borreliosis: No lyme but mostly mental disorders. Infectious Diseases Now. 51(3). 300–303. 1 indexed citations

20.

Itani, Omar S., et al.. (2012). Allergic myocardial ischemia causing reversible hemodynamic collapse during gastroscopy. Anesthesia Essays and Researches. 6(1). 98–98. 1 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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