Long W. Lam
- Organizational Behavior and Human Resource Management top 0.2%
- Sociology and Political Science top 1%
- Social Psychology top 1%
- Marketing top 1%
- Information Systems and Management top 0.5%
- Co-authors
- Raymond LoiDora C. LauKa Wai ChanAngela J. XuYan LiuJennifer Y. M. LaiJulie N.Y. ZhuLawrence Hoc Nang Fong
- Topics
- Job Satisfaction and Organizational Behavior (42 papers)Ethics in Business and Education (11 papers)Customer Service Quality and Loyalty (8 papers)
- Cited by
- Organizational Behavior and Human Resource ManagementInformation Systems and ManagementMarketing
- Journals
- SHILAP Revista de lepidopterologíaJournal of Applied PsychologyJournal of Management
In The Last Decade
Long W. Lam
70 papers receiving 3.8k citations
Hit Papers
Peers
Comparison fields: 5 of 115
- Organizational Behavior and Human Resource Management 2.3k
- Sociology and Political Science 1.4k
- Social Psychology 943
- Marketing 573
- Information Systems and Management 546
Countries citing papers authored by Long W. Lam
This map shows the geographic impact of Long W. Lam's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Long W. Lam with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Long W. Lam more than expected).
Fields of papers citing papers by Long W. Lam
This network shows the impact of papers produced by Long W. Lam. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Long W. Lam. The network helps show where Long W. Lam may publish in the future.
Co-authorship network of co-authors of Long W. Lam
This figure shows the co-authorship network connecting the top 25 collaborators of Long W. Lam. A scholar is included among the top collaborators of Long W. Lam based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Long W. Lam. Long W. Lam is excluded from the visualization to improve readability, since they are connected to all nodes in the network.
All Works
| # | Work | Indexed citations |
|---|---|---|
| 1 | 5 | |
| 2 | 0 | |
| 3 | 1 | |
| 4 | 20 | |
| 5 | 55 | |
| 6 | 1 | |
| 7 | 1 | |
| 8 | 15 | |
| 9 | 87 | |
| 10 | 48 | |
| 11 | 55 | |
| 12 | 115 | |
| 13 | 63 | |
| 14 | 2 | |
| 15 | 60 | |
| 16 | 10 | |
| 17 | SEGMENTING THE CUSTOMER BASE IN A CRM PROGRAM ACCORDING TO CUSTOMER TOLERANCE TO INFERIORITY - A MODERATOR OF THE SERVICE FAILURE-CUSTOMER DISSATISFACTION LINK | 4 |
| 18 | 20 | |
| 19 | 49 | |
| 20 | 2 |
About Long W. Lam
Long W. Lam is a scholar working on Organizational Behavior and Human Resource Management, Information Systems and Management and Social Psychology, having authored 72 papers that have together received 4.0k indexed citations. Recurring topics across this work include Job Satisfaction and Organizational Behavior (42 papers), Ethics in Business and Education (11 papers) and Customer Service Quality and Loyalty (8 papers). The work is most often cited by research in Organizational Behavior and Human Resource Management (2.3k citations), Information Systems and Management (546 citations) and Marketing (573 citations). Long W. Lam has collaborated with scholars based in Macao, China and Hong Kong. Frequent co-authors include Raymond Loi, Dora C. Lau, Ka Wai Chan, Angela J. Xu, Yan Liu, Jennifer Y. M. Lai, Julie N.Y. Zhu, Lawrence Hoc Nang Fong, Rob Law and Yuen Lam Bavik. Their work appears in journals such as SHILAP Revista de lepidopterología, Journal of Applied Psychology and Journal of Management.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.