Jeff S. Johnson

1.4k total citations
44 papers, 1.1k citations indexed

About

Jeff S. Johnson is a scholar working on Organizational Behavior and Human Resource Management, Marketing and Strategy and Management. According to data from OpenAlex, Jeff S. Johnson has authored 44 papers receiving a total of 1.1k indexed citations (citations by other indexed papers that have themselves been cited), including 31 papers in Organizational Behavior and Human Resource Management, 16 papers in Marketing and 10 papers in Strategy and Management. Recurrent topics in Jeff S. Johnson's work include Customer Service Quality and Loyalty (22 papers), Job Satisfaction and Organizational Behavior (12 papers) and Consumer Behavior in Brand Consumption and Identification (8 papers). Jeff S. Johnson is often cited by papers focused on Customer Service Quality and Loyalty (22 papers), Job Satisfaction and Organizational Behavior (12 papers) and Consumer Behavior in Brand Consumption and Identification (8 papers). Jeff S. Johnson collaborates with scholars based in United States, Australia and Netherlands. Jeff S. Johnson's co-authors include Scott B. Friend, Ravipreet S. Sohi, Hannah S. Lee, Fernando Jaramillo, Avinash Malshe, Fred Luthans, Kumar Rakesh Ranjan, G. Alexander Hamwi, Brian N. Rutherford and Wim G. Biemans and has published in prestigious journals such as Journal of Marketing, Journal of Business Research and Journal of the Academy of Marketing Science.

In The Last Decade

Jeff S. Johnson

40 papers receiving 1.0k citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Jeff S. Johnson United States 19 537 326 297 248 234 44 1.1k
Scott B. Friend United States 21 561 1.0× 312 1.0× 375 1.3× 231 0.9× 270 1.2× 47 1.1k
Da-Chian Hu Taiwan 20 451 0.8× 532 1.6× 275 0.9× 196 0.8× 255 1.1× 35 1.3k
Annie H. Liu United States 13 543 1.0× 311 1.0× 394 1.3× 164 0.7× 229 1.0× 20 970
Aaron D. Arndt United States 15 437 0.8× 466 1.4× 353 1.2× 497 2.0× 237 1.0× 34 1.3k
Stefan Lagrosen Sweden 19 420 0.8× 515 1.6× 239 0.8× 450 1.8× 256 1.1× 53 1.3k
Janice M. Payan United States 16 474 0.9× 418 1.3× 261 0.9× 221 0.9× 191 0.8× 24 938
Alex R. Zablah United States 20 806 1.5× 291 0.9× 476 1.6× 186 0.8× 396 1.7× 40 1.3k
Mark Leach United States 15 742 1.4× 362 1.1× 459 1.5× 188 0.8× 460 2.0× 32 1.3k
Geoff Lancaster United Kingdom 20 431 0.8× 330 1.0× 459 1.5× 131 0.5× 430 1.8× 62 1.2k
Christopher P. Blocker United States 13 528 1.0× 290 0.9× 601 2.0× 105 0.4× 319 1.4× 30 1.2k

Countries citing papers authored by Jeff S. Johnson

Since Specialization
Citations

This map shows the geographic impact of Jeff S. Johnson's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Jeff S. Johnson with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Jeff S. Johnson more than expected).

Fields of papers citing papers by Jeff S. Johnson

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Jeff S. Johnson. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Jeff S. Johnson. The network helps show where Jeff S. Johnson may publish in the future.

Co-authorship network of co-authors of Jeff S. Johnson

This figure shows the co-authorship network connecting the top 25 collaborators of Jeff S. Johnson. A scholar is included among the top collaborators of Jeff S. Johnson based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Jeff S. Johnson. Jeff S. Johnson is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
DeCarlo, Thomas E., Andrea L. Dixon, Jeff S. Johnson, & Son K. Lam. (2025). Salespeople's experience with last-mile internal selling processes: Benefits and challenges. Industrial Marketing Management. 127. 1–13.
2.
Johnson, Jeff S. & Scott B. Friend. (2025). The curvilinear and contingent effect of ethical climate on salesperson performance. European Journal of Marketing. 59(2). 445–474. 1 indexed citations
3.
Lam, Son K., Jeff S. Johnson, Andrea L. Dixon, & Karen Flaherty. (2024). Managers of selling and buying organizations as engineers of employees' networks. Industrial Marketing Management. 123. 201–221. 1 indexed citations
4.
Johnson, Jeff S.. (2023). How business-to-business salespeople deal with buying center dissenters. International Journal of Research in Marketing. 40(3). 590–608.
5.
Johnson, Jeff S.. (2023). “Sorry about my manager”: Mitigating customer-facing adverse manager behaviors. Journal of the Academy of Marketing Science. 52(4). 1130–1151. 6 indexed citations
6.
Johnson, Jeff S., et al.. (2022). Can rewards induce corresponding forms of theft? Introducing the reward‐theft parity effect. Business Ethics the Environment & Responsibility. 31(3). 846–858. 1 indexed citations
7.
Friend, Scott B., Fernando Jaramillo, & Jeff S. Johnson. (2020). Ethical Climate at the Frontline: A Meta-Analytic Evaluation. Journal of Service Research. 23(2). 116–138. 41 indexed citations
8.
Johnson, Jeff S.. (2019). Developing qualitative propositions in sales research: existing approaches and a new multiphasic technique. Journal of Personal Selling and Sales Management. 40(1). 19–24. 5 indexed citations
9.
Johnson, Jeff S., et al.. (2017). Interfacing and customer-facing: Sales and marketing selling centers. Industrial Marketing Management. 77. 41–56. 24 indexed citations
10.
Johnson, Jeff S.. (2016). Pervert in the Pulpit: The Puritanical Impulse in the Films of David Lynch. Journal of Film and Video. 55(4). 3. 1 indexed citations
11.
Friend, Scott B., Jeff S. Johnson, Fred Luthans, & Ravipreet S. Sohi. (2016). Positive Psychology In Sales: Integrating Psychological Capital. The Journal of Marketing Theory and Practice. 24(3). 306–327. 60 indexed citations
12.
Malshe, Avinash, et al.. (2016). Understanding the sales-marketing interface dysfunction experience in business-to-business firms: A matter of perspective. Industrial Marketing Management. 63. 145–157. 34 indexed citations
13.
Johnson, Jeff S. & Ravipreet S. Sohi. (2015). Understanding and resolving major contractual breaches in buyer–seller relationships: a grounded theory approach. Journal of the Academy of Marketing Science. 44(2). 185–205. 68 indexed citations
14.
Johnson, Jeff S.. (2015). Broadening the application of mixed methods in sales research. Journal of Personal Selling and Sales Management. 35(4). 334–345. 13 indexed citations
15.
Johnson, Jeff S.. (2015). Improving online panel data usage in sales research. Journal of Personal Selling and Sales Management. 36(1). 74–85. 36 indexed citations
16.
Friend, Scott B. & Jeff S. Johnson. (2014). Implicit measures in sales research. Journal of Personal Selling and Sales Management. 35(1). 72–84. 7 indexed citations
17.
Johnson, Jeff S., et al.. (2014). Levels of analysis and sources of data in sales research: a multilevel-multisource review. Journal of Personal Selling and Sales Management. 34(1). 70–86. 20 indexed citations
18.
Johnson, Jeff S. & Ravipreet S. Sohi. (2013). The curvilinear and conditional effects of product line breadth on salesperson performance, role stress, and job satisfaction. Journal of the Academy of Marketing Science. 42(1). 71–89. 59 indexed citations
19.
Johnson, Jeff S., et al.. (2000). American Modern, 1925-1940: Design for a New Age. Medical Entomology and Zoology. 99(35). 1101–4.
20.
Johnson, Jeff S., et al.. (1981). Marcel Breuer, furniture and interiors. Medical Entomology and Zoology. 4 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

Explore authors with similar magnitude of impact

Breakdown of academic impact, for papers by Scott B. Friend Breakdown of academic impact, for papers by Da-Chian Hu Breakdown of academic impact, for papers by Annie H. Liu Breakdown of academic impact, for papers by Aaron D. Arndt Breakdown of academic impact, for papers by Stefan Lagrosen Breakdown of academic impact, for papers by Janice M. Payan Breakdown of academic impact, for papers by Alex R. Zablah Breakdown of academic impact, for papers by Mark Leach Breakdown of academic impact, for papers by Geoff Lancaster Breakdown of academic impact, for papers by Christopher P. Blocker
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2026