Shaphali Gupta

30 total papers · 1.6k total citations
21 papers, 1.1k citations indexed

About

Shaphali Gupta is a scholar working on Marketing, Sociology and Political Science and Organizational Behavior and Human Resource Management. According to data from OpenAlex, Shaphali Gupta has authored 21 papers receiving a total of 1.1k indexed citations (citations by other indexed papers that have themselves been cited), including 14 papers in Marketing, 10 papers in Sociology and Political Science and 5 papers in Organizational Behavior and Human Resource Management. Recurrent topics in Shaphali Gupta's work include Digital Marketing and Social Media (9 papers), Consumer Behavior in Brand Consumption and Identification (6 papers) and Customer Service Quality and Loyalty (5 papers). Shaphali Gupta is often cited by papers focused on Digital Marketing and Social Media (9 papers), Consumer Behavior in Brand Consumption and Identification (6 papers) and Customer Service Quality and Loyalty (5 papers). Shaphali Gupta collaborates with scholars based in India, United States and United Kingdom. Shaphali Gupta's co-authors include Vikas Kumar, V. Kumar, Bharath Rajan, Ilaria Dalla Pozza, Divya Ramachandran, Anita Pansari, Tammo H.A. Bijmolt, S. Arunachalam, Rajan Varadarajan and Michael Haenlein and has published in prestigious journals such as Journal of Business Research, Journal of International Business Studies and Journal of the Academy of Marketing Science.

In The Last Decade

Shaphali Gupta

17 papers receiving 989 citations

Hit Papers

Customer engagement in se... 2017 2026 2020 2023 2017 100 200 300
What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation benchmark for papers published in the same subfield and year, or reaches the top citation threshold in at least one of its specific research topics.

  1. Customer engagement in service
    2017 345 citations V. Kumar, Bharath Rajan et al. Journal of the Academy of Marketing Science profile →

Author Peers

Peers are selected by citation overlap in the author's most active subfields. citations · hero ref

Author Last Decade Papers Cites
Shaphali Gupta 551 549 329 182 176 21 1.1k
Sara Leroi‐Werelds 500 0.9× 361 0.7× 394 1.2× 183 1.0× 180 1.0× 19 1.1k
Paul W. Fombelle 755 1.4× 567 1.0× 519 1.6× 171 0.9× 206 1.2× 20 1.4k
Roberto Mora Cortez 343 0.6× 397 0.7× 305 0.9× 136 0.7× 310 1.8× 28 947
Mekhail Mustak 517 0.9× 410 0.7× 306 0.9× 150 0.8× 126 0.7× 20 1.0k
Benjamin D. Liengaard 379 0.7× 392 0.7× 244 0.7× 280 1.5× 259 1.5× 13 1.3k
Siddharth S. Singh 929 1.7× 700 1.3× 468 1.4× 223 1.2× 258 1.5× 19 1.4k
Pedro Torres 518 0.9× 648 1.2× 225 0.7× 186 1.0× 171 1.0× 41 1.1k
Rebecca Pera 570 1.0× 582 1.1× 218 0.7× 116 0.6× 323 1.8× 18 1.3k
Phil Megicks 562 1.0× 317 0.6× 286 0.9× 184 1.0× 363 2.1× 36 1.3k
Jonathan Z. Zhang 517 0.9× 451 0.8× 232 0.7× 138 0.8× 151 0.9× 22 962

Countries citing papers authored by Shaphali Gupta

Since Specialization
Citations

This map shows the geographic impact of Shaphali Gupta's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Shaphali Gupta with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Shaphali Gupta more than expected).

Fields of papers citing papers by Shaphali Gupta

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Shaphali Gupta. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Shaphali Gupta. The network helps show where Shaphali Gupta may publish in the future.

Co-authorship network of co-authors of Shaphali Gupta

This figure shows the co-authorship network connecting the top 25 collaborators of Shaphali Gupta. A scholar is included among the top collaborators of Shaphali Gupta based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Shaphali Gupta. Shaphali Gupta is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

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Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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2026