Stephen Brown
- Marketing top 0.02%
- Consumer Behavior in Brand Consumption and Identification 66
- Consumer Retail Behavior Studies 35
- Service and Product Innovation 21
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- Customer Service Quality and Loyalty 40
- Information Systems and Management top 0.05%
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- Wine Industry and Tourism 11
- Strategy and Management top 0.2%
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- Media, Gender, and Advertising 21
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- Nostalgia and Consumer Behavior 21
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- Management and Marketing Education 12
- Co-authors
- Stephen S. TaxMary Jo BitnerMurali ChandrashekaranLance A. BettencourtAmy L. OstromTeresa A. SwartzMatthew L. MeuterRaymond P. Fisk
- Cited by
- MarketingOrganizational Behavior and Human Resource ManagementInformation Systems and Management
- Journals
- Journal of Marketing Management (18 papers)Journal of Marketing (13 papers)Marketing Theory (9 papers)
- Partner nations
- United KingdomUnited StatesCanada
In The Last Decade
Stephen Brown
179 papers receiving 13.6k citations
Hit Papers
Peers
Comparison fields: 5 of 156
- Marketing 8.4k
- Organizational Behavior and Human Resource Management 9.4k
- Information Systems and Management 2.5k
- Tourism, Leisure and Hospitality Management 313
- Strategy and Management 2.5k
Countries citing papers authored by Stephen Brown
This map shows the geographic impact of Stephen Brown's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Stephen Brown with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Stephen Brown more than expected).
Fields of papers citing papers by Stephen Brown
This network shows the impact of papers produced by Stephen Brown. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Stephen Brown. The network helps show where Stephen Brown may publish in the future.
Co-authorship network
The 25 scholars most cited alongside Stephen Brown, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
| # | Work | ||
|---|---|---|---|
| 1 | 2021 | 10 | |
| 2 | 2018 | 15 | |
| 3 | All the Fun of the Fan: Consuming Burlesque in an Era of Retromania | 2014 | 5 |
| 4 | 2013 | 12 | |
| 5 | Customer Positivity and Participation in Services: An Empirical Test in a Health Care Context | 2013 | 1 |
| 6 | Scholars Who Stare at Goats: The Collaborative Circle Cycle in Creative Consumer Research | 2007 | 3 |
| 7 | You're a Wizard, Harry! Consumer Response to the Harry Potter Phenomenon | 2006 | 1 |
| 8 | I Can Read You Like a Book! Novel Thoughts on Consumer Behaviour | 2005 | 1 |
| 9 | Comeback for the Craic: A Literary Pub Crawl | 2003 | 4 |
| 10 | The Retromarketing Revolution: L'Imagination au Pouvoir | 2001 | 9 |
| 11 | Always Historicize! Researching Marketing History in a Post-Historical Epoch | 2001 | 2 |
| 12 | Torment Your Customers (They'll Love It) | 2001 | 61 |
| 13 | The Future Perfect Declined: Utopian Studies and Consumer Research | 2001 | 13 |
| 14 | Figments for Sale: Marketing, Imagination and the Artistic Imperative | 2000 | 19 |
| 15 | Customer Evaluations of Service Complaint Experiences: Implications for Relationship Marketingbreakdown → | 1998 | 917 |
| 16 | Recovering and Learning from Service Failurebreakdown → | 1998 | 538 |
| 17 | 1994 | 40 | |
| 18 | A Perceptual Approach to Retail Agglomeration | 1987 | 16 |
| 19 | Marketing theory : distinguished contributions | 1984 | 22 |
| 20 | Preventative Health Care Consumer Socialization: Implications For Influencing Agents | 1983 | 1 |
About Stephen Brown
Stephen Brown is a scholar working on Marketing, Tourism, Leisure and Hospitality Management, Organizational Behavior and Human Resource Management, Management of Technology and Innovation and Gender Studies, having authored 199 papers that have together received 15.4k indexed citations. Recurring topics across this work include Consumer Behavior in Brand Consumption and Identification (66 papers), Customer Service Quality and Loyalty (40 papers), Consumer Retail Behavior Studies (35 papers), Media, Gender, and Advertising (21 papers), Nostalgia and Consumer Behavior (21 papers), Service and Product Innovation (21 papers), Management and Marketing Education (12 papers) and Wine Industry and Tourism (11 papers). The work is most often cited by research in Marketing (8.4k citations), Organizational Behavior and Human Resource Management (9.4k citations), Information Systems and Management (2.5k citations), Tourism, Leisure and Hospitality Management (313 citations) and Strategy and Management (2.5k citations). Stephen Brown has collaborated with scholars based in United Kingdom, United States and Canada. Frequent co-authors include Stephen S. Tax, Mary Jo Bitner, Murali Chandrashekaran, Lance A. Bettencourt, Amy L. Ostrom, Teresa A. Swartz, Matthew L. Meuter, Raymond P. Fisk, Dwayne D. Gremler and Wayne A. Neu. Their work appears in journals such as Journal of Marketing Management, Journal of Marketing, Marketing Theory, European Journal of Marketing and Business Horizons.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.