Michael K. Hui

4.8k total citations · 1 hit paper
45 papers, 3.7k citations indexed

About

Michael K. Hui is a scholar working on Marketing, Organizational Behavior and Human Resource Management and Sociology and Political Science. According to data from OpenAlex, Michael K. Hui has authored 45 papers receiving a total of 3.7k indexed citations (citations by other indexed papers that have themselves been cited), including 25 papers in Marketing, 21 papers in Organizational Behavior and Human Resource Management and 17 papers in Sociology and Political Science. Recurrent topics in Michael K. Hui's work include Customer Service Quality and Loyalty (20 papers), Consumer Behavior in Brand Consumption and Identification (19 papers) and Cultural Differences and Values (10 papers). Michael K. Hui is often cited by papers focused on Customer Service Quality and Loyalty (20 papers), Consumer Behavior in Brand Consumption and Identification (19 papers) and Cultural Differences and Values (10 papers). Michael K. Hui collaborates with scholars based in Hong Kong, Canada and United States. Michael K. Hui's co-authors include John Bateson, Lianxi Zhou, David K. Tse, Kevin Au, Henry Fock, Lisa C. Wan, Robert S. Wyer, Chankon Kim, Michel Laroche and Xiande Zhao and has published in prestigious journals such as Journal of Marketing, Journal of Marketing Research and Journal of Consumer Research.

In The Last Decade

Michael K. Hui

45 papers receiving 3.3k citations

Hit Papers

align trajectories

What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

Perceived Control and the Effects of Crowding and Consumer Choice on the Service Experience

1991 892 citations Michael K. Hui, John Bateson Journal of Consumer Research profile →

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
Michael K. Hui Hong Kong	26	2.1k	1.9k	1.4k	649	391	45	3.7k
Srinivas Durvasula United States	28	2.3k 1.1×	1.1k 0.6×	1.3k 0.9×	488 0.8×	377 1.0×	54	3.5k
David M. Hardesty United States	27	2.2k 1.1×	1.0k 0.6×	1.4k 1.0×	698 1.1×	467 1.2×	49	4.0k
Prashanth U. Nyer United States	11	1.8k 0.8×	1.3k 0.7×	1.4k 1.0×	586 0.9×	379 1.0×	26	3.1k
Robin A. Coulter United States	30	2.5k 1.2×	1.1k 0.6×	1.7k 1.2×	762 1.2×	366 0.9×	57	3.8k
John Deighton United States	23	2.7k 1.3×	1.3k 0.7×	1.8k 1.3×	335 0.5×	566 1.4×	74	4.2k
Michael R. Solomon United States	28	3.1k 1.4×	1.1k 0.6×	1.8k 1.3×	537 0.8×	397 1.0×	63	4.7k
Vincent P. Magnini United States	30	1.4k 0.7×	1.3k 0.7×	1.8k 1.3×	346 0.5×	417 1.1×	79	3.0k
Jan-Benedict E.M. Steenkamp United States	8	1.4k 0.7×	849 0.5×	850 0.6×	543 0.8×	287 0.7×	8	3.0k
Lars Bergkvist Sweden	19	2.0k 0.9×	982 0.5×	2.0k 1.4×	548 0.8×	408 1.0×	42	4.1k
C. Whan Park United States	14	2.5k 1.2×	1.4k 0.8×	1.8k 1.3×	419 0.6×	300 0.8×	18	3.7k

Countries citing papers authored by Michael K. Hui

Since Specialization

Citations

This map shows the geographic impact of Michael K. Hui's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Michael K. Hui with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Michael K. Hui more than expected).

Fields of papers citing papers by Michael K. Hui

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Michael K. Hui. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Michael K. Hui. The network helps show where Michael K. Hui may publish in the future.

Co-authorship network of co-authors of Michael K. Hui

This figure shows the co-authorship network connecting the top 25 collaborators of Michael K. Hui. A scholar is included among the top collaborators of Michael K. Hui based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Michael K. Hui. Michael K. Hui is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

Sort: Min cites: Since: Top N: Style:

20 of 20 papers shown

Zhang, Yu, et al.. (2022). Controllability and consumers' preference for sad and happy esthetic stimuli when feeling sad. Psychology and Marketing. 40(2). 317–327. 1 indexed citations

Hui, Michael K., et al.. (2019). Can fear be eaten? The emotional outcomes of consuming frightening foods or drinks. Psychology and Marketing. 36(11). 1027–1038. 2 indexed citations

Fock, Henry, Flora F. T. Chiang, Kevin Au, & Michael K. Hui. (2010). The moderating effect of collectivistic orientation in psychological empowerment and job satisfaction relationship. International Journal of Hospitality Management. 30(2). 319–328. 51 indexed citations

Zhou, Lianxi, Michael K. Hui, & Nan Zhou. (2007). Confidence in Brand Origin and its Strategic Implications: Evidence from a Developing Market. 28(3). 5 indexed citations

Hui, Michael K., Alan C. B. Tse, & Lianxi Zhou. (2006). Interaction between two types of information on reactions to delays. Marketing Letters. 17(2). 151–162. 20 indexed citations

Fock, Henry, Ka‐shing Woo, & Michael K. Hui. (2005). The impact of a prestigious partner on affinity card marketing. European Journal of Marketing. 39(1/2). 33–53. 18 indexed citations

Hui, Michael K., Kevin Au, & Henry Fock. (2004). Reactions of service employees to organization–customer conflict: A cross-cultural comparison. International Journal of Research in Marketing. 21(2). 107–121. 31 indexed citations

Hui, Michael K., Xiande Zhao, Xiucheng Fan, & Kevin Au. (2004). When Does the Service Process Matter? A Test of Two Competing Theories. Journal of Consumer Research. 31(2). 465–475. 111 indexed citations

Hui, Michael K. & Lianxi Zhou. (2003). Country‐of‐manufacture effects for known brands. European Journal of Marketing. 37(1/2). 133–153. 82 indexed citations

10.

Hui, Michael K., Kevin Au, & Henry Fock. (2003). Empowerment effects across cultures. Journal of International Business Studies. 35(1). 46–60. 208 indexed citations

11.

Laroche, Michel, Chankon Kim, Michael K. Hui, & Marc A. Tomiuk. (1998). A Multidimensional Perspective on Acculturation and Its Relative Impact on Consumption of Convenience Foods. Journal of International Consumer Marketing. 10(1-2). 33–56. 31 indexed citations

12.

Hui, Michael K. & David K. Tse. (1996). What to Tell Consumers in Waits of Different Lengths: An Integrative Model of Service Evaluation. Journal of Marketing. 60(2). 81–90. 153 indexed citations

13.

Hui, Michael K. & Lianxi Zhou. (1996). How Does Waiting Duration Information Influence Customers' Reactions to Waiting for Services?¹. Journal of Applied Social Psychology. 26(19). 1702–1717. 59 indexed citations

14.

Laroche, Michel, Chankon Kim, Michael K. Hui, & Annamma Joy. (1996). An Empirical Study of Multidimensional Ethnic Change. Journal of Cross-Cultural Psychology. 27(1). 114–131. 62 indexed citations

15.

Laroche, Michel, Chankon Kim, Michael K. Hui, & Annamma Joy. (1993). Acculturation of Italians toward the French and English Cultures and Its Effect on Lifestyles. ACR European Advances. 5 indexed citations

16.

Hui, Michael K., Annamma Joy, Chankon Kim, & Michel Laroche. (1993). Equivalence of Lifestyle Dimensions Across Four Major Subcultures in Canada. Journal of International Consumer Marketing. 5(3). 15–35. 23 indexed citations

17.

Bateson, John & Michael K. Hui. (1992). The Ecological Validity of Photographic Slides and Videotapes in Simulating the Service Setting. Journal of Consumer Research. 19(2). 271–271. 285 indexed citations

18.

Laroche, Michel, Annamma Joy, Michael K. Hui, & Chankon Kim. (1991). An Examination of Ethnicity Measures: Convergent Validity and Cross-Cultural Equivalence. ACR North American Advances. 14 indexed citations

19.

Bateson, John & Michael K. Hui. (1990). The effects of perceived control and customer crowding on the service experience. Marketing Science Institute eBooks. 6 indexed citations

20.

Hui, Michael K. & John Bateson. (1990). Testing a Theory of Crowding in the Service Environment. ACR North American Advances. 18 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

Explore authors with similar magnitude of impact