Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies
if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the
same subfield and year (this is the minimum needed to enter the top 1%, not the average
within it), or reaches the top citation threshold in at least one of its specific research
topics.
Perceived Control and the Effects of Crowding and Consumer Choice on the Service Experience
1991892 citationsMichael K. Hui, John BatesonJournal of Consumer Researchprofile →
Peers — A (Enhanced Table)
Peers by citation overlap · career bar shows stage (early→late)
cites ·
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This map shows the geographic impact of John Bateson's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by John Bateson with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites John Bateson more than expected).
This network shows the impact of papers produced by John Bateson. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by John Bateson. The network helps show where John Bateson may publish in the future.
Co-authorship network of co-authors of John Bateson
This figure shows the co-authorship network connecting the top 25 collaborators of John Bateson.
A scholar is included among the top collaborators of John Bateson based on the total number of
citations received by their joint publications. Widths of edges
represent the number of papers authors have co-authored together.
Node borders
signify the number of papers an author published with John Bateson. John Bateson is excluded from
the visualization to improve readability, since they are connected to all nodes in the network.
Bateson, John & Michael K. Hui. (1990). The effects of perceived control and customer crowding on the service experience. Marketing Science Institute eBooks.6 indexed citations
13.
Hui, Michael K. & John Bateson. (1990). Testing a Theory of Crowding in the Service Environment. ACR North American Advances.18 indexed citations
Bateson, John & Éric Langeard. (1982). Consumer Uses of Common Dimensions in the Appraisal of Services. ACR North American Advances.8 indexed citations
Bateson, John. (1978). Testing a conceptual framework for consumer service marketing. Marketing Science Institute eBooks.7 indexed citations
20.
Bruce, Grady D., Pierre Eiglier, Éric Langeard, et al.. (1978). Marketing Consumer Services: New Insights. Journal of Marketing. 42(3). 133–133.113 indexed citations
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive
bibliographic database. While OpenAlex provides broad and valuable coverage of the global
research landscape, it—like all bibliographic datasets—has inherent limitations. These include
incomplete records, variations in author disambiguation, differences in journal indexing, and
delays in data updates. As a result, some metrics and network relationships displayed in
Rankless may not fully capture the entirety of a scholar's output or impact.