Gianfranco Walsh
Impact in
- Marketing top 0.2%
- Consumer Behavior in Brand Consumption and Identification
- Consumer Retail Behavior Studies
- Environmental Sustainability in Business
- Consumer Market Behavior and Pricing
-
- Customer Service Quality and Loyalty
- Job Satisfaction and Organizational Behavior
Papers in
- Marketing 71
- Consumer Behavior in Brand Consumption and Identification 47
- Consumer Retail Behavior Studies 21
- Consumer Market Behavior and Pricing 10
-
- Customer Service Quality and Loyalty 51
- Job Satisfaction and Organizational Behavior 14
- Co-authors
- Vincent‐Wayne MitchellThorsten Hennig‐ThurauLouise M. HassanEdward ShiuSharon E. BeattyBoris BartikowskiMario SchaarschmidtHeiner Evanschitzky
- Journals
- Journal of Business Research (15 papers)European Management Journal (6 papers)Journal of Service Research (6 papers)European Journal of Marketing (5 papers)Journal of Services Marketing (4 papers)
- Partner nations
- GermanyUnited KingdomUnited States
In The Last Decade
Gianfranco Walsh
111 papers receiving 4.1k citations
Peers
Comparison fields: 5 of 129
- Marketing 2.6k
- Organizational Behavior and Human Resource Management 1.9k
- Information Systems and Management 654
- Tourism, Leisure and Hospitality Management 63
- Sociology and Political Science 1.8k
Countries citing papers authored by Gianfranco Walsh
This map shows the geographic impact of Gianfranco Walsh's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Gianfranco Walsh with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Gianfranco Walsh more than expected).
Fields of papers citing papers by Gianfranco Walsh
This network shows the impact of papers produced by Gianfranco Walsh. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Gianfranco Walsh. The network helps show where Gianfranco Walsh may publish in the future.
Co-authors
The 25 scholars most cited alongside Gianfranco Walsh, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
| # | Work | ||
|---|---|---|---|
| 1 | 2025 | 0 | |
| 2 | 2025 | 0 | |
| 3 | 2024 | 0 | |
| 4 | 2024 | 1 | |
| 5 | Lead Users’ Innovative Work Behavior in Digital Platform Ecosystems: A Large Scale Study of App Developers | 2019 | 2 |
| 6 | Effectiveness of post-service failure email-based recovery efforts: some experimental evidence | 2019 | 1 |
| 7 | 2019 | 4 | |
| 8 | Cross-cultural fear of online identity theft: A comparison study and scale refinement | 2018 | 3 |
| 9 | 2018 | 47 | |
| 10 | A Regulatory Focus Approach to Consumers’ Moral Decision Making | 2017 | 0 |
| 11 | FEARING ONLINE IDENTITY THEFT: A SEGMENTATION STUDY OF ONLINE CUSTOMERS | 2016 | 4 |
| 12 | Sharing Money to Make Money - Analyzing Peer-to-Peer Sharing of Referral Rewards | 2015 | 2 |
| 13 | 2014 | 9 | |
| 14 | 2010 | 181 | |
| 15 | 2010 | 45 | |
| 16 | 2010 | 7 | |
| 17 | Exploring the concept of brand embarrassment: the experiences of older adolescents | 2009 | 21 |
| 18 | 2007 | 166 | |
| 19 | Exporting Media Products: Understanding the Success and Failure of Hollywood Movies in Germany | 2004 | 14 |
| 20 | Examining Consumer Behavior in the Liberalized German Energy Marketbthe Influence of Customer Satisfaction on Customer Willingness to Switch Public Utility Companies | 2004 | 2 |
About Gianfranco Walsh
Gianfranco Walsh is a scholar working on Marketing, Organizational Behavior and Human Resource Management, Strategy and Management, Information Systems and Management and Sociology and Political Science, having authored 120 papers that have together received 4.4k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (51 papers), Consumer Behavior in Brand Consumption and Identification (47 papers), Consumer Retail Behavior Studies (21 papers), Digital Marketing and Social Media (17 papers), Job Satisfaction and Organizational Behavior (14 papers), Consumer Market Behavior and Pricing (10 papers), Psychology of Social Influence (10 papers) and Emotional Labor in Professions (8 papers). The work is most often cited by research in Marketing (2.6k citations), Organizational Behavior and Human Resource Management (1.9k citations), Information Systems and Management (654 citations), Tourism, Leisure and Hospitality Management (63 citations) and Sociology and Political Science (1.8k citations). Gianfranco Walsh has collaborated with scholars based in Germany, United Kingdom and United States. Frequent co-authors include Vincent‐Wayne Mitchell, Thorsten Hennig‐Thurau, Louise M. Hassan, Edward Shiu, Sharon E. Beatty, Boris Bartikowski, Mario Schaarschmidt, Heiner Evanschitzky, Deirdre Shaw and Klaus‐Peter Wiedmann. Their work appears in journals such as Journal of Business Research, European Management Journal, Journal of Service Research, European Journal of Marketing and Journal of Services Marketing.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.