Xiucheng Fan

1.6k total citations · 1 hit paper
46 papers, 1.2k citations indexed

About

Xiucheng Fan is a scholar working on Marketing, Organizational Behavior and Human Resource Management and Sociology and Political Science. According to data from OpenAlex, Xiucheng Fan has authored 46 papers receiving a total of 1.2k indexed citations (citations by other indexed papers that have themselves been cited), including 26 papers in Marketing, 19 papers in Organizational Behavior and Human Resource Management and 18 papers in Sociology and Political Science. Recurrent topics in Xiucheng Fan's work include Customer Service Quality and Loyalty (18 papers), Consumer Behavior in Brand Consumption and Identification (14 papers) and Consumer Retail Behavior Studies (12 papers). Xiucheng Fan is often cited by papers focused on Customer Service Quality and Loyalty (18 papers), Consumer Behavior in Brand Consumption and Identification (14 papers) and Consumer Retail Behavior Studies (12 papers). Xiucheng Fan collaborates with scholars based in China, United States and Hong Kong. Xiucheng Fan's co-authors include Salman Yousaf, Tianjun Feng, Tang Yao, Jing Zhao, Xiande Zhao, Michael K. Hui, Kevin Au, Pia Polsa, Jay Kandampully and Hanna Paulose and has published in prestigious journals such as Journal of Consumer Research, Journal of Business Research and Tourism Management.

In The Last Decade

Xiucheng Fan

39 papers receiving 1.2k citations

Hit Papers

Halal culinary and tourism marketing strategies on govern... 2018 2026 2020 2023 2018 50 100 150
What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

  1. Halal culinary and tourism marketing strategies on government websites: A preliminary analysis
    2018 178 citations Salman Yousaf, Xiucheng Fan profile →

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Xiucheng Fan China 18 621 464 405 166 130 46 1.2k
Elisabeth Brüggen Netherlands 13 771 1.2× 529 1.1× 298 0.7× 299 1.8× 176 1.4× 27 1.7k
Kate L. Daunt United Kingdom 17 649 1.0× 662 1.4× 658 1.6× 134 0.8× 135 1.0× 26 1.4k
Nwamaka A. Anaza United States 21 689 1.1× 621 1.3× 636 1.6× 122 0.7× 266 2.0× 50 1.3k
Ali B. Mahmoud United States 19 331 0.5× 268 0.6× 329 0.8× 135 0.8× 91 0.7× 59 1.1k
Andrew M. Farrell United Kingdom 9 340 0.5× 416 0.9× 467 1.2× 153 0.9× 154 1.2× 18 1.2k
Sheau Fen Yap New Zealand 16 547 0.9× 649 1.4× 290 0.7× 89 0.5× 166 1.3× 41 1.2k
Victoria Bellou Greece 24 861 1.4× 347 0.7× 773 1.9× 267 1.6× 81 0.6× 44 1.7k
Josefa D. Martín‐Santana Spain 22 627 1.0× 406 0.9× 538 1.3× 145 0.9× 74 0.6× 113 1.6k
Sulaiman Sajilan Malaysia 7 339 0.5× 243 0.5× 281 0.7× 163 1.0× 120 0.9× 15 1.1k
Steven D’Alessandro Australia 19 493 0.8× 497 1.1× 224 0.6× 120 0.7× 149 1.1× 58 1.2k

Countries citing papers authored by Xiucheng Fan

Since Specialization
Citations

This map shows the geographic impact of Xiucheng Fan's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Xiucheng Fan with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Xiucheng Fan more than expected).

Fields of papers citing papers by Xiucheng Fan

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Xiucheng Fan. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Xiucheng Fan. The network helps show where Xiucheng Fan may publish in the future.

Co-authorship network of co-authors of Xiucheng Fan

This figure shows the co-authorship network connecting the top 25 collaborators of Xiucheng Fan. A scholar is included among the top collaborators of Xiucheng Fan based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Xiucheng Fan. Xiucheng Fan is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
2.
Li, Chenxi, et al.. (2025). The power of language in promotion: Exploring the impact of language style and the moderating role of address forms. Journal of Retailing and Consumer Services. 89. 104609–104609.
3.
Fan, Xiucheng, et al.. (2024). Artificial intelligence psychological anthropomorphism: scale development and validation. Service Industries Journal. 44(15-16). 1061–1092. 11 indexed citations
4.
Wang, Tianran, et al.. (2023). Smartphone use increases the likelihood of making short-sighted financial decisions. Journal of Pacific Rim Psychology. 17.
5.
Song, Wenhao, Yingying Ma, Xiucheng Fan, & Xuerong Peng. (2023). Corporate environmental ethics and employee's green creativity? The perspective of environmental commitment. Corporate Social Responsibility and Environmental Management. 30(4). 1856–1868. 26 indexed citations
6.
Chen, Xinting, et al.. (2021). Exploring the Relationship Between Users' Psychological Contracts and Their Knowledge Contribution in Online Health Communities. Frontiers in Psychology. 12. 612030–612030. 17 indexed citations
7.
Yousaf, Salman, et al.. (2020). Branding China through the internationalization of higher education sector: an international students’ perspective from China. Journal of Marketing for HIGHER EDUCATION. 30(2). 161–179. 19 indexed citations
8.
Hui, Michael K., et al.. (2019). Can fear be eaten? The emotional outcomes of consuming frightening foods or drinks. Psychology and Marketing. 36(11). 1027–1038. 2 indexed citations
9.
Fan, Xiucheng, et al.. (2019). Perceived Community Support, Users’ Interactions, and Value Co-Creation in Online Health Community: The Moderating Effect of Social Exclusion. International Journal of Environmental Research and Public Health. 17(1). 204–204. 45 indexed citations
10.
Yao, Tang, et al.. (2016). Improving customer well-being through two-way online social support. Journal of Service Theory and Practice. 26(2). 179–202. 24 indexed citations
11.
Zhao, Jing, et al.. (2015). Patient value co-creation in online health communities. Journal of service management. 26(1). 72–96. 111 indexed citations
12.
Fan, Xiucheng, et al.. (2014). Group Emotional Contagion and Complaint Intentions in Group Service Failure. Journal of Service Research. 17(3). 326–338. 59 indexed citations
13.
Zhao, Tingting & Xiucheng Fan. (2014). Product Recalls as Service Failure: Revisiting Consumer Reactions. 7. 226–228. 1 indexed citations
14.
Fan, Xiucheng. (2011). Research on group consumer's psychological interaction process under service failure setting. Guanli kexue xuebao. 3 indexed citations
15.
Fan, Xiucheng, et al.. (2011). The happiness of customer cocreation. 12. 569–574. 1 indexed citations
16.
Fan, Xiucheng, et al.. (2010). Multiple emotional contagions in service encounters. Journal of the Academy of Marketing Science. 39(3). 449–466. 107 indexed citations
17.
Fan, Xiucheng, et al.. (2010). An experimental investigation of the role of face in service failure and recovery encounters. Journal of Consumer Marketing. 27(7). 584–593. 38 indexed citations
18.
Fan, Xiucheng, et al.. (2009). Empirical generalization in marketing: Introduction of meta-analysis method. 21. 773–778. 1 indexed citations
19.
Fan, Xiucheng. (2006). An Empirical Research on Three Dimension Service Experiences. 2 indexed citations
20.
Hui, Michael K., Xiande Zhao, Xiucheng Fan, & Kevin Au. (2004). When Does the Service Process Matter? A Test of Two Competing Theories. Journal of Consumer Research. 31(2). 465–475. 111 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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