Henry Fock

1.2k total citations
18 papers, 899 citations indexed

About

Henry Fock is a scholar working on Organizational Behavior and Human Resource Management, Sociology and Political Science and Marketing. According to data from OpenAlex, Henry Fock has authored 18 papers receiving a total of 899 indexed citations (citations by other indexed papers that have themselves been cited), including 14 papers in Organizational Behavior and Human Resource Management, 7 papers in Sociology and Political Science and 7 papers in Marketing. Recurrent topics in Henry Fock's work include Customer Service Quality and Loyalty (11 papers), Cultural Differences and Values (6 papers) and Job Satisfaction and Organizational Behavior (6 papers). Henry Fock is often cited by papers focused on Customer Service Quality and Loyalty (11 papers), Cultural Differences and Values (6 papers) and Job Satisfaction and Organizational Behavior (6 papers). Henry Fock collaborates with scholars based in Hong Kong, United States and Australia. Henry Fock's co-authors include Michael K. Hui, Ka‐shing Woo, Kevin Au, Frederick Hong‐kit Yim, Michael Harris Bond, Yuan Liao, Zeynep Aycan, Elizabeth C. Ravlin, Denni Arli and Günter K. Stahl and has published in prestigious journals such as Journal of Marketing Research, Journal of Business Research and Journal of Business Ethics.

In The Last Decade

Henry Fock

17 papers receiving 820 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
Henry Fock Hong Kong	14	502	244	224	224	190	18	899
Hyoung Koo Moon South Korea	16	405 0.8×	148 0.6×	180 0.8×	202 0.9×	99 0.5×	36	830
Zhenyao Cai China	14	409 0.8×	148 0.6×	207 0.9×	134 0.6×	127 0.7×	31	790
Imran Hameed Pakistan	17	623 1.2×	304 1.2×	234 1.0×	182 0.8×	136 0.7×	59	1.1k
Tzu‐Shian Han Taiwan	12	559 1.1×	198 0.8×	180 0.8×	88 0.4×	183 1.0×	18	886
Nagarajan Ramamoorthy United States	12	830 1.7×	247 1.0×	214 1.0×	367 1.6×	119 0.6×	29	1.3k
J. Bruce Gilstrap United States	8	584 1.2×	361 1.5×	103 0.5×	273 1.2×	82 0.4×	12	1.0k
Kam-hon Lee Hong Kong	8	314 0.6×	264 1.1×	122 0.5×	176 0.8×	159 0.8×	13	818
Mikael Søndergaard Denmark	7	238 0.5×	201 0.8×	176 0.8×	194 0.9×	81 0.4×	14	712
Liangding Jia China	12	662 1.3×	207 0.8×	155 0.7×	227 1.0×	79 0.4×	36	1.1k
Anne Nederveen Pieterse Netherlands	9	702 1.4×	192 0.8×	171 0.8×	311 1.4×	94 0.5×	12	1.2k

Countries citing papers authored by Henry Fock

Since Specialization

Citations

This map shows the geographic impact of Henry Fock's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Henry Fock with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Henry Fock more than expected).

Fields of papers citing papers by Henry Fock

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Henry Fock. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Henry Fock. The network helps show where Henry Fock may publish in the future.

Co-authorship network of co-authors of Henry Fock

This figure shows the co-authorship network connecting the top 25 collaborators of Henry Fock. A scholar is included among the top collaborators of Henry Fock based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Henry Fock. Henry Fock is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

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18 of 18 papers shown

Chan, Kimmy Wa, et al.. (2025). Deepening exploration of socially responsible consumption in generation z: the impacts of environmental knowledge and perceived consumer effectiveness. Journal of Consumer Marketing. 42(7). 877–892.

Fock, Henry, et al.. (2020). Toward a Process-Transfer Model of the Endorser Effect. Journal of Marketing Research. 57(3). 565–581. 17 indexed citations

Yang, Morgan X., Haksin Chan, Irina Y. Yu, & Henry Fock. (2019). Consumer Motivation for Reward Pursuit: A Culture-Based and Progress-Based Model of Loyalty Program Effectiveness. Journal of Global Marketing. 32(4). 255–268. 20 indexed citations

Thomas, David C., Yuan Liao, Zeynep Aycan, et al.. (2015). Cultural intelligence: A theory-based, short form measure. Journal of International Business Studies. 46(9). 1099–1118. 189 indexed citations

Yim, Frederick Hong‐kit & Henry Fock. (2013). Social Responsibility Climate as a Double-Edged Sword: How Employee-Perceived Social Responsibility Climate Shapes the Meaning of Their Voluntary Work?. Journal of Business Ethics. 114(4). 665–674. 27 indexed citations

Fock, Henry, et al.. (2012). The Role of Cultural Tightness–Looseness in the Ethics of Service Recovery. Journal of Global Marketing. 25(1). 3–16. 12 indexed citations

Fock, Henry, Michael K. Hui, Kevin Au, & Michael Harris Bond. (2012). Moderation Effects of Power Distance on the Relationship Between Types of Empowerment and Employee Satisfaction. Journal of Cross-Cultural Psychology. 44(2). 281–298. 65 indexed citations

Fock, Henry, Flora F. T. Chiang, Kevin Au, & Michael K. Hui. (2010). The moderating effect of collectivistic orientation in psychological empowerment and job satisfaction relationship. International Journal of Hospitality Management. 30(2). 319–328. 51 indexed citations

Fock, Henry, Allan K. K. Chan, & Dengfeng Yan. (2010). Member–organization connection impacts in affinity marketing. Journal of Business Research. 64(7). 672–679. 8 indexed citations

10.

Fock, Henry, Frederick Hong‐kit Yim, & Michael Rodríguez. (2009). The effects of sales supervisor relationships on work meaning: The case of Canadian and Chinese salespersons. Industrial Marketing Management. 39(7). 1069–1077. 23 indexed citations

11.

Woo, Ka‐shing, Henry Fock, & Michael K. Hui. (2006). An Analysis of Endorsement Effects in Affinity Marketing: The Case for Affinity Credit Cards. Journal of Advertising. 35(3). 103–113. 20 indexed citations

12.

Fock, Henry, Ka‐shing Woo, & Michael K. Hui. (2005). The impact of a prestigious partner on affinity card marketing. European Journal of Marketing. 39(1/2). 33–53. 18 indexed citations

13.

Hui, Michael K., Kevin Au, & Henry Fock. (2004). Reactions of service employees to organization–customer conflict: A cross-cultural comparison. International Journal of Research in Marketing. 21(2). 107–121. 31 indexed citations

14.

Woo, Ka‐shing & Henry Fock. (2004). Retaining and divesting customers: an exploratory study of right customers, “at‐risk” right customers, and wrong customers. Journal of Services Marketing. 18(3). 187–197. 29 indexed citations

15.

Hui, Michael K., Kevin Au, & Henry Fock. (2003). Empowerment effects across cultures. Journal of International Business Studies. 35(1). 46–60. 208 indexed citations

16.

Fock, Henry. (2001). Retail outlet location decision maker – franchisor or franchisee?. Marketing Intelligence & Planning. 19(3). 171–179. 10 indexed citations

17.

Woo, Ka‐shing & Henry Fock. (1999). Customer Satisfaction in the Hong Kong Mobile Phone Industry. Service Industries Journal. 19(3). 162–174. 77 indexed citations

18.

Fock, Henry & Ka‐shing Woo. (1998). The China Market: Strategic Implications of Guanxi. Business Strategy Review. 9(3). 33–43. 94 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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