Lisa C. Wan

2.1k citations
52 papers · 1.5k indexed · 1 hit paper · h-index 20
Topics
Consumer Behavior in Brand Consumption and Identification (26 papers)Digital Marketing and Social Media (13 papers)Customer Service Quality and Loyalty (12 papers)
Journals
SHILAP Revista de lepidopterologíaJournal of Consumer ResearchJournal of Business Research
Partner nations
Hong KongChinaMacao

In The Last Decade

Lisa C. Wan

51 papers receiving 1.4k citations

Hit Papers

Friendly or competent? The effects of perception of robot...2021202620222024202150100150

Peers

Lisa C. Wan
Comparison fields: 5 of 78
  • Sociology and Political Science 804
  • Marketing 792
  • Organizational Behavior and Human Resource Management 577
  • Social Psychology 411
  • Artificial Intelligence 296
Replace Hyokjin Kwak with:
Hyokjin Kwak United States
Rajat Roy Australia
Judith Anne Garretson Folse United States
Renaud Legoux Canada
Ana Valenzuela United States
Ravindra Chitturi United States
Holger Roschk Germany
Michael Giebelhausen United States
Judy Harris United States
Yinlong Zhang United States
Lisa C. Wan relative to Hyokjin Kwak United States Hyokjin Kwak's profile →
Citations per field
00.5×3.1×
Hyokjin Kwak · 1×
Citations per year

Countries citing papers authored by Lisa C. Wan

Since Specialization
Citations

This map shows the geographic impact of Lisa C. Wan's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Lisa C. Wan with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Lisa C. Wan more than expected).

Fields of papers citing papers by Lisa C. Wan

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Lisa C. Wan. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Lisa C. Wan. The network helps show where Lisa C. Wan may publish in the future.

Co-authorship network of co-authors of Lisa C. Wan

This figure shows the co-authorship network connecting the top 25 collaborators of Lisa C. Wan. A scholar is included among the top collaborators of Lisa C. Wan based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Lisa C. Wan. Lisa C. Wan is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
#WorkIndexed citations
1 2
2 0
3 2
4 6
5 19
6 11
7 11
8 2
9 4
10 3
11 1
12 27
13 9
14 22
15 60
16
Failure is Not Fatal: Actionable Insights on Service Failure and Recovery for the Hospitality Industry
1
17
Linking Land Use to Inland Lake Ecosystem Service Values
1
18 4
19 68
20 5

About Lisa C. Wan

Lisa C. Wan is a scholar working on Marketing, Organizational Behavior and Human Resource Management and Applied Psychology, having authored 52 papers that have together received 1.5k indexed citations. Recurring topics across this work include Consumer Behavior in Brand Consumption and Identification (26 papers), Digital Marketing and Social Media (13 papers) and Customer Service Quality and Loyalty (12 papers). The work is most often cited by research in Marketing (792 citations), Organizational Behavior and Human Resource Management (577 citations) and Information Systems and Management (141 citations). Lisa C. Wan has collaborated with scholars based in Hong Kong, China and Macao. Frequent co-authors include Haksin Chan, Robert S. Wyer, Michael K. Hui, Leo Y.M. Sin, Xing Liu, Lei Su, Patrick Poon, Yao Qiu, Yuansi Hou and Chunling Yu. Their work appears in journals such as SHILAP Revista de lepidopterología, Journal of Consumer Research and Journal of Business Research.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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