Michael Haenlein

38.9k citations
77 papers · 23.6k indexed · 12 hit papers · h-index 38

Michael Haenlein

75 papers receiving 21.3k citations

Hit Papers

The merch...19820042026201120182.5k5.0k7.5k10.0k

Peers

Michael Haenlein
Comparison fields: 5 of 213
  • Information Systems and Management 4.0k
  • Communication 3.7k
  • Marketing 4.8k
  • Health Informatics 402
  • Sociology and Political Science 11.2k
Replace Andreas Kaplan with:
Andreas Kaplan France
Ritu Agarwal United States
Nripendra P. Rana United Kingdom
Amandeep Dhir Norway
Jeremy Morris United Kingdom
Davis United States
Naveen Donthu United States
Weng Marc Lim Malaysia
Roger C. Mayer United States
Ned Kock United States
Michael Haenlein relative to Andreas Kaplan France Andreas Kaplan's profile →
Citations per field
00.5×1.5×2.1×
Andreas Kaplan · 1×
Citations per year

Countries citing papers authored by Michael Haenlein

Since Specialization
Citations

This map shows the geographic impact of Michael Haenlein's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Michael Haenlein with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Michael Haenlein more than expected).

Fields of papers citing papers by Michael Haenlein

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Michael Haenlein. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Michael Haenlein. The network helps show where Michael Haenlein may publish in the future.

Co-authorship network

The 25 scholars most cited alongside Michael Haenlein, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.

Border = papers with Michael Haenlein Line = papers co-authored together Michael Haenlein links everyone, so they are left out of the graph.

All Works

20 of 20 papers shown
#Work
1 20250
2 20253
3 20253
4 20254
5 20251
6 20245
7 20211
8 201967
9
Digital transformation: A multidisciplinary reflection and research agendabreakdown →
20192556
10
A Brief History of Artificial Intelligence: On the Past, Present, and Future of Artificial Intelligencebreakdown →
20191215
11
Siri, Siri, in my hand: Who’s the fairest in the land? On the interpretations, illustrations, and implications of artificial intelligencebreakdown →
20181495
12
Managing Customer Relationships in the Social Media Era: Introducing the Social CRM House
201315
13
Consumers, Companies and Virtual Social Worlds: a Qualitative Analysis of Second Life
200929
14
Utilisation et potentiel commercial des hyperréalités: une analyse qualitative de second life
20092
15 2009246
16
Rapprochement entre le marketing et l'administration publique: vers une compréhension globale du potentiel du marketing public
20091
17
Users of the world, unite! The challenges and opportunities of Social Mediabreakdown →
200910055
18
An empirical comparison of the efficacy of covariance-based and variance-based SEMbreakdown →
20092262
19 200646
20 200420

About Michael Haenlein

Michael Haenlein is a scholar working on Marketing, Information Systems and Management, Organizational Behavior and Human Resource Management, Human-Computer Interaction and Management Information Systems, having authored 77 papers that have together received 23.6k indexed citations. Recurring topics across this work include Digital Marketing and Social Media (32 papers), Consumer Behavior in Brand Consumption and Identification (18 papers), Customer Service Quality and Loyalty (14 papers), Consumer Market Behavior and Pricing (13 papers), Technology Adoption and User Behaviour (11 papers), Customer churn and segmentation (9 papers), Consumer Retail Behavior Studies (9 papers) and Big Data and Business Intelligence (6 papers). The work is most often cited by research in Information Systems and Management (4.0k citations), Communication (3.7k citations), Marketing (4.8k citations), Health Informatics (402 citations) and Sociology and Political Science (11.2k citations). Michael Haenlein has collaborated with scholars based in France, Germany and United States. Frequent co-authors include Andreas Kaplan, Werner Reinartz, Jörg Henseler, Abhi Bhattacharya, Yakov Bart, John Qi Dong, Peter C. Verhoef, Nicolai Etienne Fabian, Thijs Broekhuizen and Edward C. Malthouse. Their work appears in journals such as Business Horizons, International Journal of Research in Marketing, European Management Journal, Journal of the Academy of Marketing Science and California Management Review.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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