Jan Wieseke

6.5k citations
71 papers · 4.7k indexed · 1 hit paper · h-index 34
Topics
Customer Service Quality and Loyalty (36 papers)Consumer Behavior in Brand Consumption and Identification (20 papers)Job Satisfaction and Organizational Behavior (13 papers)

In The Last Decade

Jan Wieseke

67 papers receiving 4.4k citations

Hit Papers

Social Identity and the Service-Profit Chain20092026201420202009100200300400500

Peers

Jan Wieseke
Comparison fields: 5 of 141
  • Organizational Behavior and Human Resource Management 2.7k
  • Marketing 2.0k
  • Sociology and Political Science 1.4k
  • Strategy and Management 1.3k
  • Information Systems and Management 581
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Citations per field
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Citations per year

Countries citing papers authored by Jan Wieseke

Since Specialization
Citations

This map shows the geographic impact of Jan Wieseke's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Jan Wieseke with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Jan Wieseke more than expected).

Fields of papers citing papers by Jan Wieseke

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Jan Wieseke. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Jan Wieseke. The network helps show where Jan Wieseke may publish in the future.

Co-authorship network of co-authors of Jan Wieseke

This figure shows the co-authorship network connecting the top 25 collaborators of Jan Wieseke. A scholar is included among the top collaborators of Jan Wieseke based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Jan Wieseke. Jan Wieseke is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
#WorkIndexed citations
1 5
2 9
3 1
4 25
5 3
6
Log-Likelihood-Based Pseudo-R[superscript 2] in Logistic Regression: Deriving Sample-Sensitive Benchmarks.
16
7 80
8 48
9 46
10 26
11 189
12
On the role of empathy in customer-employee interactions
1
13 105
14
Should Firms Encourage Salespeople to Promote House Brands in Customer Interaction? An Empirical Investigation of Financial Out-Comes and Customer Response
1
15 145
16 265
17
Customer Satisfaction, Analyst Stock Recommendations, and Firm Value
9
18 94
19 269
20
Service quality of travel agencies. Modeling and measurement using mystery shopping - a case study of a travel agency franchise-system.
1

About Jan Wieseke

Jan Wieseke is a scholar working on Organizational Behavior and Human Resource Management, Marketing and Strategy and Management, having authored 71 papers that have together received 4.7k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (36 papers), Consumer Behavior in Brand Consumption and Identification (20 papers) and Job Satisfaction and Organizational Behavior (13 papers). The work is most often cited by research in Organizational Behavior and Human Resource Management (2.7k citations), Marketing (2.0k citations) and Strategy and Management (1.3k citations). Jan Wieseke has collaborated with scholars based in Germany, United Kingdom and United States. Frequent co-authors include Christian Homburg, Rolf van Dick, Laura Marie Edinger‐Schons, Sascha Alavi, Wayne D. Hoyer, Florian Kraus, Torsten Bornemann, Johannes Habel, Michael Ahearne and Till Haumann. Their work appears in journals such as Journal of Marketing, Journal of Applied Psychology and Journal of Marketing Research.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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