Ka‐shing Woo

693 total citations
11 papers, 502 citations indexed

About

Ka‐shing Woo is a scholar working on Organizational Behavior and Human Resource Management, Marketing and Strategy and Management. According to data from OpenAlex, Ka‐shing Woo has authored 11 papers receiving a total of 502 indexed citations (citations by other indexed papers that have themselves been cited), including 11 papers in Organizational Behavior and Human Resource Management, 6 papers in Marketing and 4 papers in Strategy and Management. Recurrent topics in Ka‐shing Woo's work include Customer Service Quality and Loyalty (11 papers), Consumer Behavior in Brand Consumption and Identification (4 papers) and Consumer Retail Behavior Studies (3 papers). Ka‐shing Woo is often cited by papers focused on Customer Service Quality and Loyalty (11 papers), Consumer Behavior in Brand Consumption and Identification (4 papers) and Consumer Retail Behavior Studies (3 papers). Ka‐shing Woo collaborates with scholars based in Hong Kong and United Kingdom. Ka‐shing Woo's co-authors include Henry Fock, Christine Ennew, Michael K. Hui and Noel Yee‐Man Siu and has published in prestigious journals such as Journal of Business Research, Annals of Tourism Research and European Journal of Marketing.

In The Last Decade

Ka‐shing Woo

11 papers receiving 445 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
Ka‐shing Woo Hong Kong	8	329	217	154	145	96	11	502
Thomas Tellefsen United States	10	253 0.8×	162 0.7×	146 0.9×	148 1.0×	69 0.7×	14	463
G. Tomas United States	6	290 0.9×	233 1.1×	137 0.9×	175 1.2×	87 0.9×	7	533
Peter Thirkell New Zealand	10	239 0.7×	146 0.7×	150 1.0×	137 0.9×	74 0.8×	18	458
Kenneth Le Meunier‐FitzHugh United Kingdom	13	297 0.9×	251 1.2×	191 1.2×	171 1.2×	79 0.8×	19	572
Jeong Eun Park South Korea	8	398 1.2×	179 0.8×	217 1.4×	168 1.2×	172 1.8×	19	622
Harald Biong Norway	9	447 1.4×	329 1.5×	266 1.7×	184 1.3×	124 1.3×	15	704
Janet E. Keith United States	12	378 1.1×	236 1.1×	173 1.1×	144 1.0×	78 0.8×	18	592
Daniel H. McQuiston United States	7	252 0.8×	234 1.1×	201 1.3×	112 0.8×	48 0.5×	11	494
Wen‐Bao Lin Taiwan	14	265 0.8×	164 0.8×	65 0.4×	151 1.0×	112 1.2×	23	459
Brian C. Imrie Malaysia	10	343 1.0×	273 1.3×	104 0.7×	202 1.4×	77 0.8×	10	511

Countries citing papers authored by Ka‐shing Woo

Since Specialization

Citations

This map shows the geographic impact of Ka‐shing Woo's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Ka‐shing Woo with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Ka‐shing Woo more than expected).

Fields of papers citing papers by Ka‐shing Woo

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Ka‐shing Woo. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Ka‐shing Woo. The network helps show where Ka‐shing Woo may publish in the future.

Co-authorship network of co-authors of Ka‐shing Woo

This figure shows the co-authorship network connecting the top 25 collaborators of Ka‐shing Woo. A scholar is included among the top collaborators of Ka‐shing Woo based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Ka‐shing Woo. Ka‐shing Woo is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

Sort: Min cites: Since: Top N: Style:

11 of 11 papers shown

1.

Woo, Ka‐shing, et al.. (2019). “Service with a smile” and emotional contagion: A replication and extension study. Annals of Tourism Research. 80. 102850–102850. 41 indexed citations

2.

Woo, Ka‐shing, Henry Fock, & Michael K. Hui. (2006). An Analysis of Endorsement Effects in Affinity Marketing: The Case for Affinity Credit Cards. Journal of Advertising. 35(3). 103–113. 20 indexed citations

3.

Fock, Henry, Ka‐shing Woo, & Michael K. Hui. (2005). The impact of a prestigious partner on affinity card marketing. European Journal of Marketing. 39(1/2). 33–53. 18 indexed citations

4.

Woo, Ka‐shing & Christine Ennew. (2004). Measuring business-to-business professional service quality and its consequences. Journal of Business Research. 58(9). 1178–1185. 2 indexed citations

5.

Woo, Ka‐shing & Christine Ennew. (2004). Business‐to‐business relationship quality. European Journal of Marketing. 38(9/10). 1252–1271. 196 indexed citations

6.

Woo, Ka‐shing & Henry Fock. (2004). Retaining and divesting customers: an exploratory study of right customers, “at‐risk” right customers, and wrong customers. Journal of Services Marketing. 18(3). 187–197. 29 indexed citations

7.

Siu, Noel Yee‐Man & Ka‐shing Woo. (2000). Market Segmentation. 3(2). 43–60. 1 indexed citations

8.

Woo, Ka‐shing & Henry Fock. (1999). Customer Satisfaction in the Hong Kong Mobile Phone Industry. Service Industries Journal. 19(3). 162–174. 77 indexed citations

9.

Woo, Ka‐shing. (1998). Using quality perceptions to segment customers in services. Marketing Intelligence & Planning. 16(7). 418–424. 19 indexed citations

10.

Fock, Henry & Ka‐shing Woo. (1998). The China Market: Strategic Implications of Guanxi. Business Strategy Review. 9(3). 33–43. 94 indexed citations

11.

Woo, Ka‐shing. (1998). Developing a Scale for Measuring Service Quality Perceptions in Distance Education. 4(4). 31–45. 5 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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