Yijiao Ye

1.3k total citations
35 papers, 954 citations indexed

About

Yijiao Ye is a scholar working on Organizational Behavior and Human Resource Management, Social Psychology and Sociology and Political Science. According to data from OpenAlex, Yijiao Ye has authored 35 papers receiving a total of 954 indexed citations (citations by other indexed papers that have themselves been cited), including 24 papers in Organizational Behavior and Human Resource Management, 14 papers in Social Psychology and 11 papers in Sociology and Political Science. Recurrent topics in Yijiao Ye's work include Job Satisfaction and Organizational Behavior (24 papers), Customer Service Quality and Loyalty (7 papers) and Workplace Spirituality and Leadership (5 papers). Yijiao Ye is often cited by papers focused on Job Satisfaction and Organizational Behavior (24 papers), Customer Service Quality and Loyalty (7 papers) and Workplace Spirituality and Leadership (5 papers). Yijiao Ye collaborates with scholars based in China and Hong Kong. Yijiao Ye's co-authors include Yijing Lyu, Ho Kwong Kwan, Long‐Zeng Wu, Xincai Deng, Zhu Hong, Hong Zhu, Xuanmei Cheng, Yuanyi Chen, Zhao Wang and Xuefeng Liu and has published in prestigious journals such as Journal of Business Ethics, Annals of Tourism Research and Journal of Travel Research.

In The Last Decade

Yijiao Ye

32 papers receiving 911 citations

Peers

Yijiao Ye

OBHRM

SPS

DEMOG

Saima Naseer Pakistan

Hsin‐Hua Hsiung Taiwan

Bao Cheng China

Gökhan Karagonlar Türkiye

Wen-Long Zhuang Taiwan

Filotheos Ntalianis Greece

Ayşın Paşamehmetoğlu Türkiye

Rachel E. Frieder United States

Phillip M. Jolly United States

Manuela Priesemuth United States

Saima Naseer Pakistan

Yijiao Ye

788 ×1.3

OBHRM

384 ×1.1

SPS

359 ×1.1

225 ×1.1

DEMOG

154 ×1.5

Citations per year, relative to Yijiao Ye Yijiao Ye (= 1×) peers Saima Naseer

Countries citing papers authored by Yijiao Ye

Since Specialization

Citations

This map shows the geographic impact of Yijiao Ye's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Yijiao Ye with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Yijiao Ye more than expected).

Fields of papers citing papers by Yijiao Ye

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Yijiao Ye. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Yijiao Ye. The network helps show where Yijiao Ye may publish in the future.

Co-authorship network of co-authors of Yijiao Ye

This figure shows the co-authorship network connecting the top 25 collaborators of Yijiao Ye. A scholar is included among the top collaborators of Yijiao Ye based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Yijiao Ye. Yijiao Ye is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

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20 of 20 papers shown

Chen, Mengyuan, Yijiao Ye, Hui‐Zhen Cheng, & Na Li. (2025). Happy employees, happy customers: The role of workplace fun activities on frontline employees’ service performance. International Journal of Hospitality Management. 130. 104268–104268.

Ye, Yijiao, et al.. (2025). Creativity under siege: Investigating the influence of exploitative leadership on service creativity. International Journal of Hospitality Management. 133. 104471–104471.

Lyu, Yijing, et al.. (2024). Do you feel angry when you are gossiped about? Understanding the mechanism underlying negative workplace gossip and service sabotage. International Journal of Hospitality Management. 122. 103865–103865. 4 indexed citations

Huang, Qixing, et al.. (2024). Why and when perceived organizational exploitation inhibits frontline hotel employees’ service performance: a social exchange approach. International Journal of Contemporary Hospitality Management. 36(12). 4092–4110. 8 indexed citations

Ye, Yijiao, et al.. (2024). How to make the work-family balance a reality among frontline hotel employees? The effect of family supportive supervisor behaviors. International Journal of Hospitality Management. 120. 103746–103746. 3 indexed citations

Chen, Xingwen, et al.. (2024). Fostering employee service performance and customer-oriented organizational citizenship behavior: The joint effect of customer empowering behaviors and employee core self-evaluation. Asia Pacific Journal of Management. 3 indexed citations

Wu, Long‐Zeng, et al.. (2023). Green-eyed coworkers in service organizations: The impact of being envied by coworkers on employee service outcomes. Asia Pacific Journal of Management. 41(4). 2251–2275. 2 indexed citations

Wu, Long‐Zeng, et al.. (2023). High Task Performers Reduce Labor: A Self-Consistency Model of Organizational Exploitation. Asia Pacific Journal of Management. 41(3). 1545–1570. 2 indexed citations

Wu, Long‐Zeng, et al.. (2023). Perceived organizational exploitation and organizational citizenship behavior: a social identity perspective. Asia Pacific Journal of Management. 42(2). 503–525. 4 indexed citations

10.

Lyu, Yijing, et al.. (2023). Away From the Nightmare: Sexual Harassment, Leave Intention, and Job Search Behavior. Cornell Hospitality Quarterly. 65(3). 281–293. 3 indexed citations

11.

Ye, Yijiao, et al.. (2023). The influence of perceived organizational exploitation on frontline hospitality employees’ workplace deviance: an organizational justice perspective. International Journal of Contemporary Hospitality Management. 35(12). 4137–4157. 13 indexed citations

12.

Hong, Zhu, Yijiao Ye, Mingjian Zhou, & Yaoqi Li. (2023). The impact of customer sexual harassment on customer-oriented OCB: a social exchange perspective. International Journal of Contemporary Hospitality Management. 35(12). 4555–4573. 8 indexed citations

13.

Wu, Long‐Zeng, et al.. (2022). The impact of exploitative leadership on hospitality employees’ proactive customer service performance: a self-determination perspective. International Journal of Contemporary Hospitality Management. 35(1). 46–63. 62 indexed citations

14.

Ye, Yijiao, Mengyuan Chen, Long‐Zeng Wu, & Ho Kwong Kwan. (2022). Why do they slack off in teamwork? Understanding frontline hospitality employees’ social loafing when faced with exploitative leadership. International Journal of Hospitality Management. 109. 103420–103420. 17 indexed citations

15.

Ye, Yijiao, et al.. (2022). From shared leadership to proactive customer service performance: a multilevel investigation. International Journal of Contemporary Hospitality Management. 34(11). 3944–3961. 32 indexed citations

16.

Deng, Xincai, et al.. (2021). Spillover effects of workplace ostracism on employee family life: The Role of need for affiliation and work-home segmentation preference. Acta Psychologica Sinica. 53(10). 1146–1160. 12 indexed citations

17.

Wu, Long‐Zeng, et al.. (2021). The impact of exploitative leadership on frontline hospitality employees’ service performance: A social exchange perspective. International Journal of Hospitality Management. 96. 102954–102954. 84 indexed citations

18.

Hong, Zhu, Yijing Lyu, & Yijiao Ye. (2019). The impact of customer incivility on employees’ family undermining: a conservation of resources perspective. Asia Pacific Journal of Management. 38(3). 1061–1083. 42 indexed citations

19.

Ye, Yijiao, et al.. (2019). Negative workplace gossip and service outcomes: An explanation from social identity theory. International Journal of Hospitality Management. 82. 159–168. 87 indexed citations

20.

Zhu, Hong, Yijing Lyu, Xincai Deng, & Yijiao Ye. (2017). Workplace ostracism and proactive customer service performance: A conservation of resources perspective. International Journal of Hospitality Management. 64. 62–72. 125 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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