Jan H. Schumann

2.1k total citations
61 papers, 1.4k citations indexed

About

Jan H. Schumann is a scholar working on Marketing, Organizational Behavior and Human Resource Management and Sociology and Political Science. According to data from OpenAlex, Jan H. Schumann has authored 61 papers receiving a total of 1.4k indexed citations (citations by other indexed papers that have themselves been cited), including 29 papers in Marketing, 26 papers in Organizational Behavior and Human Resource Management and 24 papers in Sociology and Political Science. Recurrent topics in Jan H. Schumann's work include Customer Service Quality and Loyalty (24 papers), Digital Marketing and Social Media (18 papers) and Consumer Market Behavior and Pricing (12 papers). Jan H. Schumann is often cited by papers focused on Customer Service Quality and Loyalty (24 papers), Digital Marketing and Social Media (18 papers) and Consumer Market Behavior and Pricing (12 papers). Jan H. Schumann collaborates with scholars based in Germany, United States and Switzerland. Jan H. Schumann's co-authors include Florian von Wangenheim, Eva Anderl, Nancy V. Wünderlich, Joern Block, Philipp Sandner, Marion Büttgen, Werner H. Kunz, Heiner Evanschitzky, Anne Stringfellow and Sandra Praxmarer and has published in prestigious journals such as Journal of Marketing, Journal of Business Research and Journal of Business Venturing.

In The Last Decade

Jan H. Schumann

54 papers receiving 1.4k citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Jan H. Schumann Germany 20 810 648 456 267 205 61 1.4k
George D. Deitz United States 22 534 0.7× 464 0.7× 496 1.1× 198 0.7× 238 1.2× 45 1.3k
Vishag Badrinarayanan United States 24 921 1.1× 834 1.3× 658 1.4× 271 1.0× 362 1.8× 50 1.8k
Eric Shih South Korea 14 665 0.8× 458 0.7× 600 1.3× 219 0.8× 344 1.7× 24 1.5k
Cláudio Hoffmann Sampaio Brazil 19 648 0.8× 711 1.1× 530 1.2× 486 1.8× 291 1.4× 95 1.6k
Frank Alpert Australia 22 943 1.2× 701 1.1× 483 1.1× 255 1.0× 297 1.4× 79 1.7k
Pedro Torres Portugal 16 524 0.6× 659 1.0× 228 0.5× 186 0.7× 172 0.8× 41 1.1k
Maya F. Farah Lebanon 20 769 0.9× 766 1.2× 256 0.6× 402 1.5× 161 0.8× 44 1.5k
Talai Osmonbekov United States 17 719 0.9× 1.0k 1.6× 648 1.4× 482 1.8× 278 1.4× 28 1.8k
Erin Cho United States 17 633 0.8× 735 1.1× 404 0.9× 441 1.7× 234 1.1× 40 1.6k
Dennis A. Pitta United States 21 823 1.0× 793 1.2× 479 1.1× 295 1.1× 316 1.5× 71 1.7k

Countries citing papers authored by Jan H. Schumann

Since Specialization
Citations

This map shows the geographic impact of Jan H. Schumann's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Jan H. Schumann with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Jan H. Schumann more than expected).

Fields of papers citing papers by Jan H. Schumann

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Jan H. Schumann. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Jan H. Schumann. The network helps show where Jan H. Schumann may publish in the future.

Co-authorship network of co-authors of Jan H. Schumann

This figure shows the co-authorship network connecting the top 25 collaborators of Jan H. Schumann. A scholar is included among the top collaborators of Jan H. Schumann based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Jan H. Schumann. Jan H. Schumann is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Schumann, Jan H., et al.. (2025). Toward a multilayered framework of privacy-related decision-making in B2B. Journal of Business Research. 190. 115243–115243.
2.
Schumann, Jan H., et al.. (2025). Different roads lead to Rome: A configurational investigation of solution Salespeople's sales success in business-to-business markets. Industrial Marketing Management. 126. 251–265. 1 indexed citations
3.
Schumann, Jan H., et al.. (2024). Sharing is caring? The effect of negative peer-to-peer experiences on loyalty intentions in the sharing economy. Journal of Business Research. 181. 114757–114757. 5 indexed citations
4.
Heidenreich, Sven, et al.. (2024). Enhancing Adoption of Sustainable Product Innovations: Addressing Reduced Performance with Risk-Reducing Product Modifications. Journal of Business Research. 179. 114684–114684. 5 indexed citations
5.
Kiefer, J., et al.. (2023). Integrating digital platform dynamics into customer orientation research: A systematic review and research agenda. Journal of Business Research. 163. 113911–113911. 10 indexed citations
6.
Büttgen, Marion, et al.. (2022). Customer Participation Stress In Service Encounters: Developing A Customer Participation Demands–Resources Model. RePEc: Research Papers in Economics. 6(2). 118–131. 1 indexed citations
7.
Schumann, Jan H., et al.. (2021). How the introduction of digital sales channels affects salespeople in business-to-business contexts: a qualitative inquiry. Journal of Personal Selling and Sales Management. 41(2). 150–166. 30 indexed citations
8.
Widjaja, Thomas, et al.. (2019). An Exploratory Study of Risk Perception for Data Disclosure to a Network of Firms. Journal of the Association for Information Systems. 1352–1357. 1 indexed citations
9.
Schumann, Jan H., et al.. (2018). The Effect of a Service Provider’s Competitive Market Position on Churn Among Flat-Rate Customers. Journal of Service Research. 21(3). 319–335. 14 indexed citations
10.
Totzek, Dirk, et al.. (2018). How price fairness and fit affect customer tariff evaluations. Journal of service management. 29(4). 735–764. 14 indexed citations
11.
Wangenheim, Florian von, Nancy V. Wünderlich, & Jan H. Schumann. (2017). Renew or cancel? Drivers of customer renewal decisions for IT-based service contracts. Journal of Business Research. 79. 181–188. 16 indexed citations
12.
Schumann, Jan H., et al.. (2016). How Service Managers Can Shape Frontline Employees' Organizational Values to Reduce Person-Role Conflicts. Open Repository and Bibliography (University of Liège).
13.
Anderl, Eva, et al.. (2015). How to Use Multichannel Behavior To Predict online Conversions. Journal of Advertising Research. 55(4). 433–442. 12 indexed citations
14.
Wangenheim, Florian von, et al.. (2015). Keyword Characteristics and Performance of Paid Search Campaigns. SSRN Electronic Journal.
15.
Schumann, Jan H., et al.. (2015). Cross-Cultural Differences Between Poland and Germany in Light of Cultural Dimensions Theory. Gospodarka Narodowa. 275(1). 83–102. 2 indexed citations
16.
Anderl, Eva, et al.. (2013). Putting Attribution to Work: A Graph-Based Framework for Attribution Modeling in Managerial Practice. SSRN Electronic Journal. 19 indexed citations
17.
Schumann, Jan H., et al.. (2011). Cross-country variation of customer participation behavior : an institutional explanation. 116–125.
18.
Wünderlich, Nancy V., Jan H. Schumann, Florian von Wangenheim, & Hartmut H. Holzmüller. (2011). Management und Marketing ferngesteuerter Dienstleistungen: Konzeptionelle Verortung, betriebswirtschaftliche Herausforderungen und künftige Forschungsaufgaben. Journal of Business Economics. 81(9). 977–1001.
19.
Michel, Stefan, et al.. (2009). Mass-customised products: are they bought for uniqueness or to overcome problems with standard products?. Journal of Customer Behaviour. 8(4). 307–327. 8 indexed citations
20.
Schumann, Jan H., et al.. (2007). Cross-cultural differences in the development of trust in relational service exchange - an empirical analysis of the moderating role of uncertainly avoidance. Research Online (University of Wollongong). 1. 3 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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