Eric Shih
Impact in
- Marketing top 1%
- Service and Product Innovation
- Consumer Behavior in Brand Consumption and Identification
- Consumer Retail Behavior Studies
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- Customer Service Quality and Loyalty
Papers in
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- ICT Impact and Policies 6
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- Economic Growth and Productivity 5
- Co-authors
- Seigyoung Auh (5 shared papers)Colin McLeod (1 shared paper)Simon J. Bell (1 shared paper)Jason Dedrick (6 shared papers)Kenneth L. Kraemer (6 shared papers)Bülent Mengüç (1 shared paper)Hope Jensen Schau (1 shared paper)Alladi Venkatesh (4 shared papers)
- Journals
- Communications of the ACM (2 papers)Journal of Retailing (2 papers)Journal of Brand Management (2 papers)Journal of Management Information Systems (1 paper)Cognition Technology & Work (1 paper)
- Partner nations
- South KoreaUnited StatesCanada
In The Last Decade
Eric Shih
24 papers receiving 1.4k citations
Eric Shih's Hit Papers
Peers
Comparison fields: 5 of 87
- Marketing 669
- Organizational Behavior and Human Resource Management 605
- Information Systems and Management 219
- Business and International Management 50
- Strategy and Management 346
Countries citing papers authored by Eric Shih
This map shows the geographic impact of Eric Shih's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Eric Shih with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Eric Shih more than expected).
Fields of papers citing papers by Eric Shih
This network shows the impact of papers produced by Eric Shih. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Eric Shih. The network helps show where Eric Shih may publish in the future.
Co-authors
The 23 scholars most cited alongside Eric Shih, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
Showing the 20 most-cited of 25 papers — load more, or switch the sort, to bring in the rest.
| # | Work | ||
|---|---|---|---|
| 1 | Co-production and customer loyalty in financial services Hit paper breakdown → | 2007 | 688 |
| 2 | 2007 | 165 | |
| 3 | 2013 | 153 | |
| 4 | 2011 | 76 | |
| 5 | 2012 | 60 | |
| 6 | 2003 | 51 | |
| 7 | 2008 | 42 | |
| 8 | 2013 | 37 | |
| 9 | The Home of the Future: an Ethnographic Study of New Information Technologies in the Home | 2001 | 31 |
| 10 | 2007 | 27 | |
| 11 | 2018 | 26 | |
| 12 | 2014 | 21 | |
| 13 | 2007 | 18 | |
| 14 | 2012 | 15 | |
| 15 | 2015 | 14 | |
| 16 | 2019 | 13 | |
| 17 | 2008 | 10 | |
| 18 | IT and Productivity in Developed and Developing Countries | 2010 | 9 |
| 19 | Determinants of IT Investment at the Country Level | 2000 | 8 |
| 20 | 2007 | 6 |
About Eric Shih
Eric Shih is a scholar working on Media Technology, Economics and Econometrics, Strategy and Management, Sociology and Political Science and Marketing, having authored 25 papers that have together received 1.5k indexed citations. Recurring topics across this work include ICT Impact and Policies (6 papers), Economic Growth and Productivity (5 papers), Consumer Behavior in Brand Consumption and Identification (4 papers), Experimental Behavioral Economics Studies (3 papers), Intellectual Capital and Performance Analysis (2 papers), Digital Platforms and Economics (2 papers), Digital Marketing and Social Media (2 papers) and Hong Kong and Taiwan Politics (2 papers). The work is most often cited by research in Marketing (669 citations), Organizational Behavior and Human Resource Management (605 citations), Information Systems and Management (219 citations), Business and International Management (50 citations) and Strategy and Management (346 citations). Eric Shih has collaborated with scholars based in South Korea, United States and Canada. Frequent co-authors include Seigyoung Auh, Colin McLeod, Simon J. Bell, Jason Dedrick, Kenneth L. Kraemer, Bülent Mengüç, Hope Jensen Schau, Alladi Venkatesh, Daniel Han Ming Chng and Matthew Rodgers. Their work appears in journals such as Communications of the ACM, Journal of Retailing, Journal of Brand Management, Journal of Management Information Systems and Cognition Technology & Work.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.