Zhilin Yang

22.7k citations
155 papers · 11.1k indexed · 5 hit papers · h-index 49
Topics
Customer Service Quality and Loyalty (50 papers)Digital Marketing and Social Media (31 papers)Consumer Behavior in Brand Consumption and Identification (29 papers)

In The Last Decade

Zhilin Yang

147 papers receiving 10.1k citations

Hit Papers

Customer perceived value, satisfa...19702026198820072004201820131970202050010001.5k

Peers

Zhilin Yang
Comparison fields: 5 of 151
  • Organizational Behavior and Human Resource Management 4.3k
  • Marketing 3.8k
  • Sociology and Political Science 3.6k
  • Information Systems and Management 3.3k
  • Strategy and Management 2.5k
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Citations per field
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Citations per year

Countries citing papers authored by Zhilin Yang

Since Specialization
Citations

This map shows the geographic impact of Zhilin Yang's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Zhilin Yang with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Zhilin Yang more than expected).

Fields of papers citing papers by Zhilin Yang

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Zhilin Yang. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Zhilin Yang. The network helps show where Zhilin Yang may publish in the future.

Co-authorship network of co-authors of Zhilin Yang

This figure shows the co-authorship network connecting the top 25 collaborators of Zhilin Yang. A scholar is included among the top collaborators of Zhilin Yang based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Zhilin Yang. Zhilin Yang is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
#WorkIndexed citations
1 0
2 0
3 0
4 6
5 4
6 46
7 5
8 1
9 4
10 56
11
HotpotQA: A Dataset for Diverse, Explainable Multi-hop Question Answeringbreakdown →
732
12
GLoMo: Unsupervised Learning of Transferable Relational Graphs
7
13
Good Semi-supervised Learning That Requires a Bad GAN
85
14
Differentiable Learning of Logical Rules for Knowledge Base Completion.
12
15
Customers' perceived benefits of interacting in a virtual brand community in China
29
16
Integrity and Benevolence: an Examination of Their Distinct Roles in Building Consumer Trust
1
17
Impact of social capital and guanxi orientation on interfirm communication in marketing channels
5
18 27
19 20
20
Taking the pulse of internet pharmacies: Online shoppers speak out on pharmacy service issues
23

About Zhilin Yang

Zhilin Yang is a scholar working on Organizational Behavior and Human Resource Management, Marketing and Information Systems and Management, having authored 155 papers that have together received 11.1k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (50 papers), Digital Marketing and Social Media (31 papers) and Consumer Behavior in Brand Consumption and Identification (29 papers). The work is most often cited by research in Information Systems and Management (3.3k citations), Marketing (3.8k citations) and Organizational Behavior and Human Resource Management (4.3k citations). Zhilin Yang has collaborated with scholars based in Hong Kong, China and United States. Frequent co-authors include Robin T. Peterson, Minjoon Jun, Shaohan Cai, Xuehua Wang, Ling Jiang, Nan Zhou, Chenting Su, Xiang Fang, William W. Cohen and Ruslan Salakhutdinov. Their work appears in journals such as Journal of Marketing, Remote Sensing of Environment and Journal of Marketing Research.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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