Rob Law

53.7k total citations · 21 hit papers
817 papers, 37.7k citations indexed

About

Rob Law is a scholar working on Sociology and Political Science, Marketing and Organizational Behavior and Human Resource Management. According to data from OpenAlex, Rob Law has authored 817 papers receiving a total of 37.7k indexed citations (citations by other indexed papers that have themselves been cited), including 589 papers in Sociology and Political Science, 270 papers in Marketing and 181 papers in Organizational Behavior and Human Resource Management. Recurrent topics in Rob Law's work include Digital Marketing and Social Media (411 papers), Diverse Aspects of Tourism Research (292 papers) and Customer Service Quality and Loyalty (160 papers). Rob Law is often cited by papers focused on Digital Marketing and Social Media (411 papers), Diverse Aspects of Tourism Research (292 papers) and Customer Service Quality and Loyalty (160 papers). Rob Law collaborates with scholars based in Hong Kong, China and Macao. Rob Law's co-authors include Dimitrios Buhalis, Qiang Ye, Norman Au, Gang Li, Markus Schuckert, Ziqiong Zhang, Lawrence Hoc Nang Fong, Daniel Leung, Qiang Ye and Catherine Cheung and has published in prestigious journals such as SHILAP Revista de lepidopterología, IEEE Transactions on Industrial Electronics and Journal of Business Research.

In The Last Decade

Rob Law

786 papers receiving 35.5k citations

Hit Papers

5 papers align trajectories

What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research

2008 2.2k citations Dimitrios Buhalis, Rob Law Tourism Management profile →
Social Media in Tourism and Hospitality: A Literature Review

2013 995 citations Rob Law, Dimitrios Buhalis et al. Journal of Travel & Tourism Marketing profile →
The impact of online user reviews on hotel room sales

2008 939 citations Rob Law et al. International Journal of Hospitality Management profile →
The influence of user-generated content on traveler behavior: An empirical investigation on the effects of e-word-of-mouth to hotel online bookings

2010 845 citations Rob Law et al. profile →
The impact of e-word-of-mouth on the online popularity of restaurants: A comparison of consumer reviews and editor reviews

2010 561 citations Rob Law et al. International Journal of Hospitality Management profile →
“Do We Believe in TripAdvisor?” Examining Credibility Perceptions and Online Travelers’ Attitude toward Using User-Generated Content

2013 558 citations Rob Law et al. profile →
The impact of website quality on customer satisfaction and purchase intentions: Evidence from Chinese online visitors

2008 545 citations Rob Law et al. International Journal of Hospitality Management profile →
The impact of the perception of risk on international travellers

2007 532 citations Rob Law et al. International Journal of Tourism Research profile →
Progress on information and communication technologies in hospitality and tourism

2014 478 citations Rob Law, Dimitrios Buhalis et al. International Journal of Contemporary Hospitality Management profile →
Analysis of the perceived value of online tourism reviews: Influence of readability and reviewer characteristics

2015 474 citations Rob Law et al. Tourism Management profile →
Hospitality and Tourism Online Reviews: Recent Trends and Future Directions

2015 448 citations Markus Schuckert, Xianwei Liu et al. Journal of Travel & Tourism Marketing profile →
Sentiment classification of online reviews to travel destinations by supervised machine learning approaches

2008 432 citations Rob Law et al. profile →
Predicting the intention to use consumer-generated media for travel planning

2012 407 citations Rob Law et al. Tourism Management profile →
e-Tourism beyond COVID-19: a call for transformative research

2020 356 citations Rob Law et al. profile →
Tourism demand forecasting: A deep learning approach

2019 307 citations Rob Law, Gang Li et al. Annals of Tourism Research profile →
The influence of online reviews to online hotel booking intentions

2015 296 citations Rob Law et al. International Journal of Contemporary Hospitality Management profile →
Forecasting tourism demand with composite search index

2016 276 citations Rob Law et al. Tourism Management profile →
Exploring the travel behaviors of inbound tourists to Hong Kong using geotagged photos

2014 275 citations Huy Quan Vu, Gang Li et al. Tourism Management profile →
The potential for tourism and hospitality experience research in human-robot interactions

2017 269 citations Rob Law et al. International Journal of Contemporary Hospitality Management profile →
Artificial intelligence research in hospitality: a state-of-the-art review and future directions

2023 92 citations Rob Law, Huiyue Ye et al. International Journal of Contemporary Hospitality Management profile →
Tourist acceptance of ChatGPT in travel services: the mediating role of parasocial interaction

2024 34 citations Rob Law, Jian Ming Luo et al. Journal of Travel & Tourism Marketing profile →

Peers

Countries citing papers authored by Rob Law

Since Specialization

Citations

This map shows the geographic impact of Rob Law's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Rob Law with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Rob Law more than expected).

Fields of papers citing papers by Rob Law

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Rob Law. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Rob Law. The network helps show where Rob Law may publish in the future.

Co-authorship network of co-authors of Rob Law

This figure shows the co-authorship network connecting the top 25 collaborators of Rob Law. A scholar is included among the top collaborators of Rob Law based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Rob Law. Rob Law is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

Sort: Min cites: Since: Top N: Style:

20 of 20 papers shown

#	Work	Indexed citations
1	Why restaurants survive? A perspective of word-of-mouth dispersion 2025 ·Tourism Management ·Xi Zhang, Xiaoxia Zhang, Sai Liang, Yang Yang, Rob Law	1
2	Why not travel? Reviewing constraints from the perspective of customer rights in hospitality and tourism 2025 ·International Journal of Contemporary Hospitality Management ·(unknown), Sirong Chen, Rob Law	2
3	Profile image album management and users’ online sharing behavior 2025 ·Tourism Management ·(unknown), (unknown), Rob Law, Xianwei Liu	0
4	Finite-Time Terminal Sliding Mode-Based Formation Control Scheme for a Robotic Fish 2025 ·IEEE Transactions on Industrial Informatics ·Dongfang Li, Yuxiang Sun, (unknown), Rob Law, Yuanqing Xu, (unknown), Limin Zhu	1
5	Customizing customer journey in hotels: A focus on human touch 2024 ·International Journal of Hospitality Management ·Sut Ieng Lei, Don Wu, (unknown), Rob Law	0
6	Exploring online consumer experiences and experiential emotions offered by travel websites that accept cryptocurrency payments 2024 ·International Journal of Hospitality Management ·Jian Ming Luo, (unknown), Rob Law	9
7	Digital resurrection technology in destination promotion 2024 ·Annals of Tourism Research ·(unknown), (unknown), Mengmeng Song, Rob Law	6
8	Cognitive–analytical and emotional–social tasks achievement of service robots through human–robot interaction 2024 ·International Journal of Contemporary Hospitality Management ·Sunny Sun, Huiyue Ye, Rob Law	14
9	Strategic Framework for Website Evaluation based on a Review of Tourism and Hospitality Literature from 2010–2023 2023 ·Xiaonan Li, (unknown), Rob Law	0
10	The Influence of Time Orientation on Infection Risk Evaluation: Moderating Role of Public Health Crisis 2023 ·Journal of Hospitality & Tourism Research ·Lawrence Hoc Nang Fong, Sunny Sun, Irene Cheng Chu Chan, Rob Law	2
11	Inferring Cognitive State of Pilot’s Brain Under Different Maneuvers During Flight 2022 ·IEEE Transactions on Intelligent Transportation Systems ·Edmond Q. Wu, (unknown), Poly Z. H. Sun, Dongfang Li, Rob Law, Xin Xu, Limin Zhu, (unknown)	8
12	Video-Induced Visit to a Destination: The Psychological Mechanism and the Role of Video Sharing Sources 2021 ·(unknown), (unknown), Lawrence Hoc Nang Fong, Rob Law	2
13	Impacts of mobile payment‐related attributes on consumers' repurchase intention 2021 ·International Journal of Tourism Research ·Sunny Sun, Rob Law, Markus Schuckert, Sunghyup Sean Hyun	23
14	Relationship between Hotels’ Website Quality and Consumers’ Booking Intentions with Internet Experience as Moderator 2019 ·Journal of China Tourism Research ·Liang Wang, Rob Law	16
15	Forecasting London Museum Visitors Using Google Trends Data 2018 ·Ereview of tourism research ·(unknown), Haiyan Song, Rob Law, Dimitrios Buhalis	4
16	Adaptive affinity propagation method based on improved cuckoo search 2016 ·Knowledge-Based Systems ·Bo Jia, Biting Yu, Qiuxuan Wu, (unknown), Rob Law	21
17	Data Mining For Hotel Occupancy Rate: An Independent Component Analysis Approach 2010 ·Journal of Travel & Tourism Marketing ·(unknown), Rob Law, (unknown)	19
18	Incorporating Both Positive and Negative Association Rules into the Analysis of Outbound Tourism in Hong Kong 2010 ·Journal of Travel & Tourism Marketing ·Gang Li, Rob Law, Jia Rong, Huy Quan Vu	16
19	A Review of Personality Research in the Tourism and Hospitality Context 2010 ·Journal of Travel & Tourism Marketing ·Rosanna Leung, Rob Law	77
20	The Perceived Destination Image of Hong Kong as Revealed in the Travel Blogs of Mainland Chinese Tourists 2010 ·International Journal of Hospitality & Tourism Administration ·Rob Law, Shannon Cheung	56

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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