James M. Carman
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- Customer Service Quality and Loyalty 3
- Marketing top 0.5%
- Consumer Market Behavior and Pricing 5
- Consumer Behavior in Brand Consumption and Identification 3
- Information Systems and Management top 0.5%
- Health Information Management top 0.5%
- Healthcare Quality and Management 5
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- Digital Marketing and Social Media 3
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- Innovation Diffusion and Forecasting 2
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- Patient Satisfaction in Healthcare 2
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- Economic Theory and Institutions 2
- Co-authors
- Éric LangeardHeidi BoerstlerStephen M. ShortellEdward J. O’ConnorEllen HughesR. W. G. FOSTERRobert G. HarrisDavid A. Aaker
- Cited by
- Organizational Behavior and Human Resource ManagementMarketingInformation Systems and Management
- Journals
- Journal of Macromarketing (10 papers)Journal of Marketing Research (10 papers)Health Care Management Review (3 papers)
- Partner nations
- United StatesNetherlandsCanada
In The Last Decade
James M. Carman
45 papers receiving 3.5k citations
Hit Papers
Peers
Comparison fields: 5 of 133
- Organizational Behavior and Human Resource Management 2.5k
- Marketing 1.7k
- Information Systems and Management 670
- Tourism, Leisure and Hospitality Management 113
- Health Information Management 309
Countries citing papers authored by James M. Carman
This map shows the geographic impact of James M. Carman's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by James M. Carman with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites James M. Carman more than expected).
Fields of papers citing papers by James M. Carman
This network shows the impact of papers produced by James M. Carman. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by James M. Carman. The network helps show where James M. Carman may publish in the future.
Co-authorship network
The 25 scholars most cited alongside James M. Carman, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
| # | Work | ||
|---|---|---|---|
| 1 | 2010 | 84 | |
| 2 | 2000 | 121 | |
| 3 | 1996 | 104 | |
| 4 | 1995 | 46 | |
| 5 | 1993 | 25 | |
| 6 | 1992 | 16 | |
| 7 | Consumer perceptions of service quality: an assessment of the SERVQUAL dimensionsbreakdown → | 1990 | 2241 |
| 8 | 1988 | 31 | |
| 9 | 1988 | 14 | |
| 10 | Alternative Delivery Systems for Consumer Financial Services | 1987 | 1 |
| 11 | Distribution channels and institutions | 1986 | 3 |
| 12 | 1982 | 5 | |
| 13 | 1982 | 9 | |
| 14 | 1980 | 32 | |
| 15 | Values and Consumption Patterns: a Closed Loop | 1978 | 53 |
| 16 | 1974 | 2 | |
| 17 | 1971 | 1 | |
| 18 | 1970 | 82 | |
| 19 | 1970 | 35 | |
| 20 | 1967 | 20 |
About James M. Carman
James M. Carman is a scholar working on Health Information Management, General Energy and Marketing, having authored 46 papers that have together received 4.2k indexed citations. Recurring topics across this work include Consumer Market Behavior and Pricing (5 papers), Healthcare Quality and Management (5 papers), Consumer Behavior in Brand Consumption and Identification (3 papers), Digital Marketing and Social Media (3 papers), Customer Service Quality and Loyalty (3 papers), Innovation Diffusion and Forecasting (2 papers), Patient Satisfaction in Healthcare (2 papers) and Economic Theory and Institutions (2 papers). The work is most often cited by research in Organizational Behavior and Human Resource Management (2.5k citations), Marketing (1.7k citations) and Information Systems and Management (670 citations). James M. Carman has collaborated with scholars based in United States, Netherlands and Canada. Frequent co-authors include Éric Langeard, Heidi Boerstler, Stephen M. Shortell, Edward J. O’Connor, Ellen Hughes, R. W. G. FOSTER, Robert G. Harris, David A. Aaker, Edward F. X. Hughes and Richard W. Foster. Their work appears in journals such as Journal of Macromarketing, Journal of Marketing Research, Health Care Management Review, California Management Review and Journal of Marketing.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.