Éric Langeard

988 total citations
17 papers, 706 citations indexed

About

Éric Langeard is a scholar working on Strategy and Management, Marketing and Organizational Behavior and Human Resource Management. According to data from OpenAlex, Éric Langeard has authored 17 papers receiving a total of 706 indexed citations (citations by other indexed papers that have themselves been cited), including 4 papers in Strategy and Management, 4 papers in Marketing and 4 papers in Organizational Behavior and Human Resource Management. Recurrent topics in Éric Langeard's work include Business Strategy and Innovation (3 papers), Customer Service Quality and Loyalty (3 papers) and Service and Product Innovation (3 papers). Éric Langeard is often cited by papers focused on Business Strategy and Innovation (3 papers), Customer Service Quality and Loyalty (3 papers) and Service and Product Innovation (3 papers). Éric Langeard collaborates with scholars based in France and United States. Éric Langeard's co-authors include James M. Carman, Robert T. Green, Pierre Eiglier, John Bateson, Grady D. Bruce, Robert F. Young, Christopher Lovelock, Alejandro Mollá Descals and J. F. Pickering and has published in prestigious journals such as Journal of Marketing, Strategic Management Journal and Journal of Marketing Research.

In The Last Decade

Éric Langeard

15 papers receiving 555 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Éric Langeard France 9 369 363 217 171 80 17 706
Francis M. Ulgado United States 10 484 1.3× 549 1.5× 279 1.3× 234 1.4× 94 1.2× 19 903
Larry J. Rosenberg United States 10 365 1.0× 419 1.2× 252 1.2× 236 1.4× 99 1.2× 20 822
Gregory Elliott Australia 8 373 1.0× 269 0.7× 136 0.6× 162 0.9× 66 0.8× 21 621
Victor J. Cook United States 10 239 0.6× 148 0.4× 153 0.7× 170 1.0× 52 0.7× 20 602
Frank V. Cespedes United States 14 316 0.9× 365 1.0× 332 1.5× 167 1.0× 96 1.2× 40 788
Donald Cowell United Kingdom 6 249 0.7× 243 0.7× 160 0.7× 100 0.6× 51 0.6× 14 492
Benson P. Shapiro United States 15 374 1.0× 361 1.0× 248 1.1× 98 0.6× 52 0.7× 33 781
Jesús Gutiérrez Cillán Spain 14 354 1.0× 408 1.1× 202 0.9× 276 1.6× 116 1.4× 41 790
Rodolfo Vázquez Casielles Spain 13 366 1.0× 397 1.1× 202 0.9× 290 1.7× 89 1.1× 110 795
Stanton G. Cort United States 5 231 0.6× 179 0.5× 214 1.0× 177 1.0× 105 1.3× 8 595

Countries citing papers authored by Éric Langeard

Since Specialization
Citations

This map shows the geographic impact of Éric Langeard's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Éric Langeard with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Éric Langeard more than expected).

Fields of papers citing papers by Éric Langeard

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Éric Langeard. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Éric Langeard. The network helps show where Éric Langeard may publish in the future.

Co-authorship network of co-authors of Éric Langeard

This figure shows the co-authorship network connecting the top 25 collaborators of Éric Langeard. A scholar is included among the top collaborators of Éric Langeard based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Éric Langeard. Éric Langeard is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

17 of 17 papers shown
1.
Langeard, Éric. (1999). La place des services de qualité dans une économie mondiale. Décisions Marketing. 16. 53–56. 1 indexed citations
2.
Langeard, Éric & Pierre Eiglier. (1994). Relation de service et marketing. Décisions Marketing. N° 2(2). 13–21.
3.
Langeard, Éric & Pierre Eiglier. (1994). Relation de service et marketing. Décisions Marketing. 2. 13–21. 16 indexed citations
4.
Eiglier, Pierre, Alejandro Mollá Descals, & Éric Langeard. (1990). Servucción: el marketing de servicios. Dialnet (Universidad de la Rioja). 15 indexed citations
5.
Eiglier, Pierre, et al.. (1989). La qualité de services. Revue française du marketing. 91–98. 2 indexed citations
6.
Langeard, Éric & Pierre Eiglier. (1988). Le couple produit-service dans l'offre globale de services aux entreprises. Revue d économie industrielle. 43(1). 119–128. 2 indexed citations
7.
Bateson, John & Éric Langeard. (1982). Consumer Uses of Common Dimensions in the Appraisal of Services. ACR North American Advances. 8 indexed citations
8.
Langeard, Éric. (1981). Services marketing : new insights from consumers and managers. Marketing Science Institute eBooks. 139 indexed citations
9.
Carman, James M. & Éric Langeard. (1980). Growth strategies for service firms. Strategic Management Journal. 1(1). 7–22. 251 indexed citations
10.
Langeard, Éric, et al.. (1978). Exposure to Cultural Activities and Opinion Leadership. ACR North American Advances. 17 indexed citations
11.
Bruce, Grady D., Pierre Eiglier, Éric Langeard, et al.. (1978). Marketing Consumer Services: New Insights. Journal of Marketing. 42(3). 133–133. 113 indexed citations
12.
Langeard, Éric & J. F. Pickering. (1978). The Acquisition of Consumer Durables: A Cross-Sectional Investigation. Journal of Marketing Research. 15(1). 163–163. 2 indexed citations
13.
Langeard, Éric, et al.. (1975). Principes et pratique du marketing. Presses Universitaires de France eBooks. 1 indexed citations
14.
Green, Robert T. & Éric Langeard. (1975). A Cross-National Comparison of Consumer Habits and Innovator Characteristics. Journal of Marketing. 39(3). 34–41. 83 indexed citations
15.
Green, Robert T. & Éric Langeard. (1975). A Cross-National Comparison of Consumer Habits and Innovator Characteristics. Journal of Marketing. 39(3). 34–34. 34 indexed citations
16.
Green, Robert T., et al.. (1974). Innovation in the Service Sector: Some Empirical Findings. Journal of Marketing Research. 11(3). 323–323. 6 indexed citations
17.
Green, Robert T., et al.. (1974). Innovation in the Service Sector: Some Empirical Findings. Journal of Marketing Research. 11(3). 323–326. 16 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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