Neeli Bendapudi

5.3k total citations · 2 hit papers
17 papers, 3.9k citations indexed

About

Neeli Bendapudi is a scholar working on Organizational Behavior and Human Resource Management, Sociology and Political Science and Marketing. According to data from OpenAlex, Neeli Bendapudi has authored 17 papers receiving a total of 3.9k indexed citations (citations by other indexed papers that have themselves been cited), including 7 papers in Organizational Behavior and Human Resource Management, 5 papers in Sociology and Political Science and 5 papers in Marketing. Recurrent topics in Neeli Bendapudi's work include Customer Service Quality and Loyalty (6 papers), Consumer Behavior in Brand Consumption and Identification (4 papers) and Psychology of Social Influence (3 papers). Neeli Bendapudi is often cited by papers focused on Customer Service Quality and Loyalty (6 papers), Consumer Behavior in Brand Consumption and Identification (4 papers) and Psychology of Social Influence (3 papers). Neeli Bendapudi collaborates with scholars based in United States. Neeli Bendapudi's co-authors include Leonard L. Berry, Robert P. Leone, Venkat Bendapudi, Surendra N. Singh, Keith A. Frey, Janet Turner Parish, Sanjay Mishra, Fred Sanfilippo, Leonard A. Schlesinger and D. Todd Donavan and has published in prestigious journals such as Journal of Marketing, Journal of Marketing Research and Mayo Clinic Proceedings.

In The Last Decade

Neeli Bendapudi

17 papers receiving 3.4k citations

Hit Papers

align trajectories

What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

Customers' motivations for maintaining relationships with service providers

1997 1.1k citations Neeli Bendapudi, Leonard L. Berry Journal of Retailing profile →
Psychological Implications of Customer Participation in Co-Production

2003 1.0k citations Neeli Bendapudi, Robert P. Leone Journal of Marketing profile →

Peers

Neeli Bendapudi

OBHRM

MARKE

SPS

SM

ISM

Michael R. Solomón United States

Tracey S. Dagger Australia

Janet Wagner United States

John C. Mowen United States

Steven J. Skinner United States

Kathleen Seiders United States

Steven P. Brown United States

Chankon Kim Canada

Boris W. Becker United States

Penny M. Simpson United States

Michael R. Solomón United States

Neeli Bendapudi

2.3k ×1.0

OBHRM

1.8k ×0.8

MARKE

1.4k ×1.0

SPS

376 ×0.7

SM

450 ×0.8

ISM

Citations per year, relative to Neeli Bendapudi Neeli Bendapudi (= 1×) peers Michael R. Solomón

Countries citing papers authored by Neeli Bendapudi

Since Specialization

Citations

This map shows the geographic impact of Neeli Bendapudi's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Neeli Bendapudi with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Neeli Bendapudi more than expected).

Fields of papers citing papers by Neeli Bendapudi

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Neeli Bendapudi. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Neeli Bendapudi. The network helps show where Neeli Bendapudi may publish in the future.

Co-authorship network of co-authors of Neeli Bendapudi

This figure shows the co-authorship network connecting the top 25 collaborators of Neeli Bendapudi. A scholar is included among the top collaborators of Neeli Bendapudi based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Neeli Bendapudi. Neeli Bendapudi is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

Sort: Min cites: Since: Top N: Style:

17 of 17 papers shown

1.

Berry, Leonard L. & Neeli Bendapudi. (2009). A Fertile Field for Service Research. 11 indexed citations

2.

Sanfilippo, Fred, et al.. (2008). Strong Leadership and Teamwork Drive Culture and Performance Change: Ohio State University Medical Center 2000–2006. Academic Medicine. 83(9). 845–854. 18 indexed citations

3.

Schlesinger, Leonard A., et al.. (2008). Strong Leadership and Teamwork Drive Culture and Performance Change. 7 indexed citations

4.

Bendapudi, Neeli, et al.. (2007). Patients’ Perspectives On Ideal Physician Behaviors. Journal of Medical Regulation. 93(4). 24–31. 10 indexed citations

5.

Berry, Leonard L. & Neeli Bendapudi. (2007). Health Care. Journal of Service Research. 10(2). 111–122. 450 indexed citations

6.

Bendapudi, Neeli, et al.. (2006). Patients' Perspectives on Ideal Physician Behaviors. Mayo Clinic Proceedings. 81(3). 338–344. 173 indexed citations

7.

Bendapudi, Neeli & Venkat Bendapudi. (2005). Creating the living brand.. PubMed. 83(5). 124–6, 128. 40 indexed citations

8.

Bendapudi, Venkat & Neeli Bendapudi. (2005). Crear una marca viviente. Harvard business review. 83(5). 98–104. 10 indexed citations

9.

Donavan, D. Todd, Xiang Fang, Neeli Bendapudi, & Surendra N. Singh. (2004). Applying interactional psychology to salesforce management: a socialization illustration. Qualitative Market Research An International Journal. 7(2). 139–152. 5 indexed citations

10.

Bendapudi, Neeli & Robert P. Leone. (2003). Psychological Implications of Customer Participation in Co-Production. Journal of Marketing. 67(1). 14–28. 1048 indexed citations breakdown →

11.

Berry, Leonard L. & Neeli Bendapudi. (2003). Clueing in customers.. PubMed. 81(2). 100–6, 126. 99 indexed citations

12.

Bendapudi, Neeli & Robert P. Leone. (2002). Managing Business-to-Business Customer Relationships following Key Contact Employee Turnover in a Vendor Firm. Journal of Marketing. 66(2). 83–101. 219 indexed citations

13.

Bendapudi, Neeli & Leonard L. Berry. (1997). Customers' motivations for maintaining relationships with service providers. Journal of Retailing. 73(1). 15–37. 1145 indexed citations breakdown →

14.

Bendapudi, Neeli, Surendra N. Singh, & Venkat Bendapudi. (1996). Enhancing Helping Behavior: An Integrative Framework for Promotion Planning. Journal of Marketing. 60(3). 33–49. 202 indexed citations

15.

Bendapudi, Neeli, Surendra N. Singh, & Venkat Bendapudi. (1996). Enhancing Helping Behavior: An Integrative Framework for Promotion Planning. Journal of Marketing. 60(3). 33–33. 389 indexed citations

16.

Singh, Surendra N., et al.. (1994). Enhancing Memory of Television Commercials through Message Spacing. Journal of Marketing Research. 31(3). 384–392. 30 indexed citations

17.

Singh, Surendra N., et al.. (1994). Enhancing Memory of Television Commercials through Message Spacing. Journal of Marketing Research. 31(3). 384–384. 25 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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