Ivan Ross

3.9k citations
25 papers · 2.9k · 2 hit papers · h-index 10

Impact in

  • Marketing top 0.2%
    • Consumer Behavior in Brand Consumption and Identification
    • Consumer Retail Behavior Studies
    • Consumer Market Behavior and Pricing
    • Decision-Making and Behavioral Economics

Papers in

Ivan Ross

21 papers receiving 2.3k citations

Ivan Ross's Hit Papers

Consumer responses to service failures: Influence of procedural and interactional fairness perceptions 1992 · 579 citations
5790+15+31Years since publication50010001.5k

Peers

Ivan Ross
Comparison fields: 5 of 108
  • Marketing 1.7k
  • General Decision Sciences 211
  • Organizational Behavior and Human Resource Management 1.1k
  • Information Systems and Management 391
  • Tourism, Leisure and Hospitality Management 82
Replace Stewart W. Bither with:
Stewart W. Bither United States
Edgar A. Pessemier United States
Howard Marmorstein United States
Prakash Nedungadi United States
Kim P. Corfman United States
Haim Mano United States
Jesse E. Teel United States
John Deighton United States
Ronald C. Goodstein United States
Eric Greenleaf United States
Ivan Ross relative to Stewart W. Bither United States Stewart W. Bither's profile →
Citations per field
00.5×10×15×17.7×
Stewart W. Bither · 1×
Citations per year

Countries citing papers authored by Ivan Ross

Since Specialization
Citations

This map shows the geographic impact of Ivan Ross's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Ivan Ross with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Ivan Ross more than expected).

Fields of papers citing papers by Ivan Ross

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Ivan Ross. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Ivan Ross. The network helps show where Ivan Ross may publish in the future.

Co-authors

The 16 scholars most cited alongside Ivan Ross, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.

Border = papers with Ivan Ross Line = papers co-authored together Ivan Ross links everyone, so they are left out of the graph.

All Works

20 of 20 papers shown

Showing the 20 most-cited of 25 papers — load more, or switch the sort, to bring in the rest.

#Work
1
An Information Processing Theory of Consumer Choice
Hit paper breakdown →
19791683
2
Consumer responses to service failures: Influence of procedural and interactional fairness perceptions
Hit paper breakdown →
1992579
3 1971155
4 1986107
5
Perceived Risk and Consumer Behavior: a Critical Review
1975106
6 1990105
7 199035
8 197732
9
Information Processing and the Older Consumer: Marketing and Public Policy Implications
198215
10 197213
11 19796
12 19714
13 19694
14 19793
15
The Accuracy of Unsolicited Consumer Communications As Indicators of QTrueQ Consumer Satisfaction/Dissatisfaction
19842
16
Theoretical Views of Advertising Effects: Discussant Comments
19832
17 19722
18 19721
19 19921
20 20131

About Ivan Ross

Ivan Ross is a scholar working on Marketing, Sociology and Political Science, Accounting, Management of Technology and Innovation and Economics and Econometrics, having authored 25 papers that have together received 2.9k indexed citations. Recurring topics across this work include Consumer Behavior in Brand Consumption and Identification (4 papers), Business Law and Ethics (3 papers), Digital Marketing and Social Media (2 papers), Management and Marketing Education (2 papers), Advanced Text Analysis Techniques (1 paper), Innovation Diffusion and Forecasting (1 paper), Visual Culture and Art Theory (1 paper) and Customer Service Quality and Loyalty (1 paper). The work is most often cited by research in Marketing (1.7k citations), General Decision Sciences (211 citations), Organizational Behavior and Human Resource Management (1.1k citations), Information Systems and Management (391 citations) and Tourism, Leisure and Hospitality Management (82 citations). Ivan Ross has collaborated with scholars based in United States and Canada. Frequent co-authors include James R. Bettman, Cathy Goodwin, Barbara Loken, Fred D. Reynolds, William Rudelius, William D. Wells, E. Scott Maynes, John A. Howard, Richard N. Cardozo and Robert A. Peterson. Their work appears in journals such as Journal of Marketing, Journal of Applied Psychology, Journal of Advertising Research, Journal of Marketing Research and Journal of Business Research.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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