Anders Gustafsson

21.7k total citations · 6 hit papers
173 papers, 11.3k citations indexed

About

Anders Gustafsson is a scholar working on Marketing, Organizational Behavior and Human Resource Management and Sociology and Political Science. According to data from OpenAlex, Anders Gustafsson has authored 173 papers receiving a total of 11.3k indexed citations (citations by other indexed papers that have themselves been cited), including 111 papers in Marketing, 70 papers in Organizational Behavior and Human Resource Management and 34 papers in Sociology and Political Science. Recurrent topics in Anders Gustafsson's work include Customer Service Quality and Loyalty (67 papers), Service and Product Innovation (52 papers) and Consumer Retail Behavior Studies (44 papers). Anders Gustafsson is often cited by papers focused on Customer Service Quality and Loyalty (67 papers), Service and Product Innovation (52 papers) and Consumer Retail Behavior Studies (44 papers). Anders Gustafsson collaborates with scholars based in Sweden, Norway and United States. Anders Gustafsson's co-authors include Michael D. Johnson, Lars Witell, Inger Roos, Bo Edvardsson, Per Kristensson, Surabhi Verma, Martin Löfgren, Heiko Gebauer, Paul W. Fombelle and Tobias Otterbring and has published in prestigious journals such as SHILAP Revista de lepidopterología, Journal of Marketing and Journal of Cleaner Production.

In The Last Decade

Anders Gustafsson

164 papers receiving 10.3k citations

Hit Papers

The Effects of Customer Satisfaction, Relationship Commit... 2001 2026 2009 2017 2005 2001 2020 2011 2016 250 500 750 1000

Peers

Anders Gustafsson
Comparison fields: 5 of 181
  • Marketing 6.4k
  • Organizational Behavior and Human Resource Management 4.9k
  • Sociology and Political Science 3.1k
  • Strategy and Management 2.2k
  • Information Systems and Management 1.5k
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Citations per field, relative to Anders Gustafsson
Anders Gustafsson · 1×
Citations per year, relative to Anders Gustafsson
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Countries citing papers authored by Anders Gustafsson

Since Specialization
Citations

This map shows the geographic impact of Anders Gustafsson's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Anders Gustafsson with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Anders Gustafsson more than expected).

Fields of papers citing papers by Anders Gustafsson

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Anders Gustafsson. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Anders Gustafsson. The network helps show where Anders Gustafsson may publish in the future.

Co-authorship network of co-authors of Anders Gustafsson

This figure shows the co-authorship network connecting the top 25 collaborators of Anders Gustafsson. A scholar is included among the top collaborators of Anders Gustafsson based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Anders Gustafsson. Anders Gustafsson is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
# Work Indexed citations
1 8
2 10
3
Service Research Priorities in Turbulent Times: A Multiple Stakeholder Approach
1
4 32
5
Investigating the emerging COVID-19 research trends in the field of business and management: A bibliometric analysis approach breakdown →
718
6 23
7 306
8
The Role of Employee Physical Dominance on Male Customers’ Status-Signaling Consumption
1
9
DE CRISIS MUNDIAL HACIA UN DESARROLLO LOCAL. BREVE INFORME DE UN PROYECTO DE ARQUEOLOGÍA CONTEMPORÁNEA SOBRE EL PATRIMONIO CULTURAL DE LA ANTIGUA BASE DE MISILES NUCLEARES SOVIÉTICOS EN SANTA CRUZ DE LOS PINOS, CUBA
2
10
Entering Consumption : A Greeter at the Store Entrance Positively Influences Customers’ Spending, Satisfaction, and Employee Perceptions
3
11
Setting a research agenda for service business in manufacturing industries
20
12
Should we Differentiate Between Business and Private Customers
0
13 1
14 14
15
Consumer Perception at Point of Purchase: Evaluating Proposed Package Designs in an Eye-tracking Lab
8
16 94
17
Understanding Frequent Switching Patterns A Crucial Element in Managing Customer Relationships
20
18
Managing Customer Satisfaction, Brand Image, and Strength of Relationship across Switching Paths
3
19
Working without Matrices - How Volvo Does it
1
20 65

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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