Lars Witell
- Marketing top 0.1%
- Service and Product Innovation 58
- Consumer Retail Behavior Studies 14
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- Customer Service Quality and Loyalty 43
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- Innovation and Socioeconomic Development 9
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- Innovative Approaches in Technology and Social Development 12
- Strategy and Management top 0.5%
- Innovation and Knowledge Management 15
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- Quality and Supply Management 21
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- Digital Marketing and Social Media 11
- Co-authors
- Anders GustafssonMartin LöfgrenPer KristenssonHannah SnyderHeiko GebauerBo EdvardssonJanet R. McColl‐KennedyChristian Kowalkowski
- Cited by
- MarketingOrganizational Behavior and Human Resource ManagementBusiness and International Management
- Journals
- Journal of service management (15 papers)Journal of Business Research (9 papers)Journal of Services Marketing (7 papers)
- Partner nations
- SwedenNorwayUnited States
In The Last Decade
Lars Witell
104 papers receiving 5.4k citations
Hit Papers
Peers
Comparison fields: 5 of 145
- Marketing 3.6k
- Organizational Behavior and Human Resource Management 2.3k
- Business and International Management 370
- Management of Technology and Innovation 929
- Strategy and Management 1.5k
Countries citing papers authored by Lars Witell
This map shows the geographic impact of Lars Witell's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Lars Witell with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Lars Witell more than expected).
Fields of papers citing papers by Lars Witell
This network shows the impact of papers produced by Lars Witell. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Lars Witell. The network helps show where Lars Witell may publish in the future.
Co-authorship network
The 25 scholars most cited alongside Lars Witell, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
| # | Work | ||
|---|---|---|---|
| 1 | 2025 | 0 | |
| 2 | 2025 | 0 | |
| 3 | 2023 | 3 | |
| 4 | 2022 | 1 | |
| 5 | 2021 | 32 | |
| 6 | 2019 | 12 | |
| 7 | 2019 | 5 | |
| 8 | 2018 | 2 | |
| 9 | A service innovation framework for manufacturing firms | 2013 | 1 |
| 10 | 2013 | 5 | |
| 11 | Why changing a quality profile is easier said than done | 2011 | 1 |
| 12 | Setting a research agenda for service business in manufacturing industries | 2010 | 20 |
| 13 | 2009 | 14 | |
| 14 | Quality Improvement activities in Swedish industry : Drivers, approaches and outcomes | 2009 | 1 |
| 15 | The impact of quality management principles on business performance - A Comparison Between Manufacturing and Service Organisations | 2008 | 2 |
| 16 | 20 Years of Using Kano´s Theory of Attractive Quality | 2008 | 0 |
| 17 | Consumer Perception at Point of Purchase: Evaluating Proposed Package Designs in an Eye-tracking Lab | 2008 | 8 |
| 18 | 2005 | 25 | |
| 19 | Dynamics of service attributes: A test of Kano´s theory of quality | 2004 | 16 |
| 20 | The Impact of Reliability and Customization on Customer Satisfaction for Goods versus Services | 2003 | 9 |
About Lars Witell
Lars Witell is a scholar working on Marketing, Business and International Management, Organizational Behavior and Human Resource Management, Management of Technology and Innovation and Management Information Systems, having authored 113 papers that have together received 5.8k indexed citations. Recurring topics across this work include Service and Product Innovation (58 papers), Customer Service Quality and Loyalty (43 papers), Quality and Supply Management (21 papers), Innovation and Knowledge Management (15 papers), Consumer Retail Behavior Studies (14 papers), Innovative Approaches in Technology and Social Development (12 papers), Digital Marketing and Social Media (11 papers) and Innovation and Socioeconomic Development (9 papers). The work is most often cited by research in Marketing (3.6k citations), Organizational Behavior and Human Resource Management (2.3k citations), Business and International Management (370 citations), Management of Technology and Innovation (929 citations) and Strategy and Management (1.5k citations). Lars Witell has collaborated with scholars based in Sweden, Norway and United States. Frequent co-authors include Anders Gustafsson, Martin Löfgren, Per Kristensson, Hannah Snyder, Heiko Gebauer, Bo Edvardsson, Janet R. McColl‐Kennedy, Christian Kowalkowski, Paul W. Fombelle and Anders Fundin. Their work appears in journals such as Journal of service management, Journal of Business Research, Journal of Services Marketing, Total Quality Management & Business Excellence and Industrial Marketing Management.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.