Michael Tsiros
Impact in
- Marketing top 0.1%
- Consumer Retail Behavior Studies
- Consumer Behavior in Brand Consumption and Identification
- Service and Product Innovation
- Consumer Market Behavior and Pricing
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- Customer Service Quality and Loyalty
Papers in
- Marketing 18
- Consumer Behavior in Brand Consumption and Identification 13
- Consumer Retail Behavior Studies 8
- Consumer Market Behavior and Pricing 4
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- Customer Service Quality and Loyalty 11
- Co-authors
- Anne L. Roggeveen (5 shared papers)Leonard A. Schlesinger (3 shared papers)Katherine N. Lemon (3 shared papers)A. Parasuraman (3 shared papers)Peter C. Verhoef (3 shared papers)Vikas Mittal (4 shared papers)Pankaj Kumar (2 shared papers)Dhruv Grewal (2 shared papers)
- Journals
- Journal of Marketing (6 papers)Journal of Consumer Research (4 papers)Journal of Retailing (4 papers)Journal of Marketing Research (2 papers)Marketing Letters (1 paper)
- Partner nations
- United StatesGreeceNetherlands
In The Last Decade
Michael Tsiros
28 papers receiving 4.0k citations
Michael Tsiros's Hit Papers
Peers
Comparison fields: 5 of 108
- Marketing 3.2k
- Organizational Behavior and Human Resource Management 2.3k
- Information Systems and Management 677
- General Decision Sciences 133
- Tourism, Leisure and Hospitality Management 79
Countries citing papers authored by Michael Tsiros
This map shows the geographic impact of Michael Tsiros's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Michael Tsiros with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Michael Tsiros more than expected).
Fields of papers citing papers by Michael Tsiros
This network shows the impact of papers produced by Michael Tsiros. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Michael Tsiros. The network helps show where Michael Tsiros may publish in the future.
Co-authors
The 25 scholars most cited alongside Michael Tsiros, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
Showing the 20 most-cited of 28 papers — load more, or switch the sort, to bring in the rest.
| # | Work | ||
|---|---|---|---|
| 1 | Customer Experience Creation: Determinants, Dynamics and Management Strategies Hit paper breakdown → | 2009 | 1979 |
| 2 | 1999 | 448 | |
| 3 | 1999 | 338 | |
| 4 | 2005 | 292 | |
| 5 | 2011 | 233 | |
| 6 | 2008 | 206 | |
| 7 | 2012 | 118 | |
| 8 | 2012 | 110 | |
| 9 | 2011 | 105 | |
| 10 | 2016 | 87 | |
| 11 | 1995 | 86 | |
| 12 | 1998 | 73 | |
| 13 | 2009 | 71 | |
| 14 | 2004 | 43 | |
| 15 | 2021 | 40 | |
| 16 | 2000 | 37 | |
| 17 | 2008 | 33 | |
| 18 | 2020 | 27 | |
| 19 | Does Country of Origin Transfer Between Brands | 1995 | 14 |
| 20 | 2011 | 7 |
About Michael Tsiros
Michael Tsiros is a scholar working on Marketing, Organizational Behavior and Human Resource Management, General Decision Sciences, Economics and Econometrics and Management Information Systems, having authored 28 papers that have together received 4.4k indexed citations. Recurring topics across this work include Consumer Behavior in Brand Consumption and Identification (13 papers), Customer Service Quality and Loyalty (11 papers), Decision-Making and Behavioral Economics (8 papers), Consumer Retail Behavior Studies (8 papers), Economic and Environmental Valuation (5 papers), Consumer Market Behavior and Pricing (4 papers), Experimental Behavioral Economics Studies (2 papers) and Outsourcing and Supply Chain Management (2 papers). The work is most often cited by research in Marketing (3.2k citations), Organizational Behavior and Human Resource Management (2.3k citations), Information Systems and Management (677 citations), General Decision Sciences (133 citations) and Tourism, Leisure and Hospitality Management (79 citations). Michael Tsiros has collaborated with scholars based in United States, Greece and Netherlands. Frequent co-authors include Anne L. Roggeveen, Leonard A. Schlesinger, Katherine N. Lemon, A. Parasuraman, Peter C. Verhoef, Vikas Mittal, Pankaj Kumar, Dhruv Grewal, Carrie M. Heilman and Juliano Laran. Their work appears in journals such as Journal of Marketing, Journal of Consumer Research, Journal of Retailing, Journal of Marketing Research and Marketing Letters.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.