Nancy M. Puccinelli

47 total papers · 2.6k total citations
26 papers, 1.8k citations indexed

About

Nancy M. Puccinelli is a scholar working on Marketing, Social Psychology and Sociology and Political Science. According to data from OpenAlex, Nancy M. Puccinelli has authored 26 papers receiving a total of 1.8k indexed citations (citations by other indexed papers that have themselves been cited), including 17 papers in Marketing, 8 papers in Social Psychology and 8 papers in Sociology and Political Science. Recurrent topics in Nancy M. Puccinelli's work include Consumer Behavior in Brand Consumption and Identification (15 papers), Customer Service Quality and Loyalty (7 papers) and Consumer Retail Behavior Studies (7 papers). Nancy M. Puccinelli is often cited by papers focused on Consumer Behavior in Brand Consumption and Identification (15 papers), Customer Service Quality and Loyalty (7 papers) and Consumer Retail Behavior Studies (7 papers). Nancy M. Puccinelli collaborates with scholars based in United States, United Kingdom and Switzerland. Nancy M. Puccinelli's co-authors include Dhruv Grewal, Anne L. Roggeveen, Ronald C. Goodstein, David B. Stewart, Priya Raghubir, Charles Spence, Kent B. Monroe, Scott Motyka, Linda Tickle‐Degnen and Rajneesh Suri and has published in prestigious journals such as Journal of Marketing, Journal of Business Research and Journal of the Academy of Marketing Science.

In The Last Decade

Nancy M. Puccinelli

26 papers receiving 1.7k citations

Hit Papers

Customer Experience Manag... 2009 2026 2014 2020 2009 2014 200 400 600
What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation benchmark for papers published in the same subfield and year, or reaches the top citation threshold in at least one of its specific research topics.

  1. Customer Experience Management in Retailing: Understanding the Buying Process
    2009 641 citations Nancy M. Puccinelli, Ronald C. Goodstein et al. Journal of Retailing profile →
  2. Store Atmospherics: A Multisensory Perspective
    2014 390 citations Charles Spence, Nancy M. Puccinelli et al. Psychology and Marketing profile →

Author Peers

Peers are selected by citation overlap in the author's most active subfields. citations · hero ref

Author Last Decade Papers Cites
Nancy M. Puccinelli 1.3k 549 545 347 249 26 1.8k
Paula Fitzgerald Bone 1.1k 0.9× 446 0.8× 807 1.5× 337 1.0× 205 0.8× 28 1.9k
Ayn E. Crowley 1.5k 1.2× 625 1.1× 588 1.1× 607 1.7× 329 1.3× 15 2.1k
Charles S. Areni 1.1k 0.8× 471 0.9× 559 1.0× 452 1.3× 361 1.4× 64 2.0k
Sylvia Bräsel 1.5k 1.1× 514 0.9× 1.1k 2.0× 437 1.3× 297 1.2× 23 2.2k
Richard F. Yalch 1.1k 0.9× 394 0.7× 592 1.1× 324 0.9× 256 1.0× 41 1.8k
Frédéric F. Brunel 1.3k 1.0× 472 0.9× 948 1.7× 655 1.9× 223 0.9× 40 2.2k
Leonard Lee 978 0.8× 258 0.5× 523 1.0× 311 0.9× 202 0.8× 46 1.9k
Susan E. Heckler 1.5k 1.1× 254 0.5× 936 1.7× 364 1.0× 421 1.7× 19 2.2k
Rajneesh Suri 1.5k 1.1× 350 0.6× 682 1.3× 215 0.6× 128 0.5× 54 2.2k
Dipayan Biswas 1.2k 1.0× 269 0.5× 703 1.3× 465 1.3× 405 1.6× 61 2.3k

Countries citing papers authored by Nancy M. Puccinelli

Since Specialization
Citations

This map shows the geographic impact of Nancy M. Puccinelli's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Nancy M. Puccinelli with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Nancy M. Puccinelli more than expected).

Fields of papers citing papers by Nancy M. Puccinelli

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Nancy M. Puccinelli. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Nancy M. Puccinelli. The network helps show where Nancy M. Puccinelli may publish in the future.

Co-authorship network of co-authors of Nancy M. Puccinelli

This figure shows the co-authorship network connecting the top 25 collaborators of Nancy M. Puccinelli. A scholar is included among the top collaborators of Nancy M. Puccinelli based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Nancy M. Puccinelli. Nancy M. Puccinelli is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

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Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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2026