Jill Sweeney

18.2k total citations · 5 hit papers
109 papers, 13.4k citations indexed

About

Jill Sweeney is a scholar working on Marketing, Organizational Behavior and Human Resource Management and Sociology and Political Science. According to data from OpenAlex, Jill Sweeney has authored 109 papers receiving a total of 13.4k indexed citations (citations by other indexed papers that have themselves been cited), including 60 papers in Marketing, 55 papers in Organizational Behavior and Human Resource Management and 28 papers in Sociology and Political Science. Recurrent topics in Jill Sweeney's work include Customer Service Quality and Loyalty (55 papers), Consumer Behavior in Brand Consumption and Identification (31 papers) and Service and Product Innovation (24 papers). Jill Sweeney is often cited by papers focused on Customer Service Quality and Loyalty (55 papers), Consumer Behavior in Brand Consumption and Identification (31 papers) and Service and Product Innovation (24 papers). Jill Sweeney collaborates with scholars based in Australia, United States and Malaysia. Jill Sweeney's co-authors include Geoffrey N. Soutar, Lester W. Johnson, Tracey S. Dagger, Janet R. McColl‐Kennedy, Tim Mazzarol, Joffre Swait́, Stephen L. Vargo, Yasmin van Kasteren, Tracey S. Danaher and David Webb and has published in prestigious journals such as Energy Policy, Journal of Business Ethics and Annals of Tourism Research.

In The Last Decade

Jill Sweeney

101 papers receiving 12.0k citations

Hit Papers

Consumer perceived value: The development of a multiple i... 1999 2026 2008 2017 2001 1999 2012 2007 2015 1000 2.0k 3.0k 4.0k

Peers

Jill Sweeney
Comparison fields: 5 of 163
  • Marketing 8.2k
  • Organizational Behavior and Human Resource Management 6.3k
  • Sociology and Political Science 5.7k
  • Information Systems and Management 2.3k
  • Strategy and Management 1.2k
Replace Michael K. Brady with:
Michael K. Brady United States
Ko de Ruyter Netherlands
Geoffrey N. Soutar Australia
Martin Wetzels Netherlands
Lloyd C. Harris United Kingdom
Jay Kandampully United States
Dwayne D. Gremler United States
Woo Gon Kim United States
Amy L. Ostrom United States
Sharon E. Beatty United States
Michael K. Brady United States View profile →
Citations per field, relative to Jill Sweeney
Jill Sweeney · 1×
Citations per year, relative to Jill Sweeney
Jill Sweeney · 1×

Countries citing papers authored by Jill Sweeney

Since Specialization
Citations

This map shows the geographic impact of Jill Sweeney's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Jill Sweeney with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Jill Sweeney more than expected).

Fields of papers citing papers by Jill Sweeney

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Jill Sweeney. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Jill Sweeney. The network helps show where Jill Sweeney may publish in the future.

Co-authorship network of co-authors of Jill Sweeney

This figure shows the co-authorship network connecting the top 25 collaborators of Jill Sweeney. A scholar is included among the top collaborators of Jill Sweeney based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Jill Sweeney. Jill Sweeney is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
# Work Indexed citations
1 1
2 8
3 28
4 62
5
Health Care Customer Value Cocreation Practice Styles breakdown →
809
6
Different Word-of-Mouth Styles: A Cluster Analysis of Positive Senders
0
7
Comparing factor analytical and circumplex models of brand personality in brand positioning
1
8
The Differences Between Positive And Negative Word-Of-Mouth -Emotion As A Differentiator?
15
9
Measuring Customer Participation in Recreational Services:Effects on Customer Perceptions of Value
1
10 38
11
Development of a conceptual model of relationship benefits and outcomes
1
12
Consumer perceived value: The development of a multiple item scale breakdown →
4556
13
High Quality and Low Quality Internet Service Encounters
2
14
"After I Had Made the Decision, I...: " Toward a Scale to Measure Cognitive Dissonance
46
15 25
16
Collecting information from groups
2
17
Generating Consumption Value Items: a Parallel Interviewing Process Approach
22
18
Quality and Value: An Exploratory Study
10
19
ARE SATISFACTION AND DISSONANCE THE SAME CONSTRUCT
17
20 1

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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