Lloyd C. Harris

15.6k total citations · 4 hit papers
147 papers, 11.1k citations indexed

About

Lloyd C. Harris is a scholar working on Organizational Behavior and Human Resource Management, Sociology and Political Science and Marketing. According to data from OpenAlex, Lloyd C. Harris has authored 147 papers receiving a total of 11.1k indexed citations (citations by other indexed papers that have themselves been cited), including 79 papers in Organizational Behavior and Human Resource Management, 55 papers in Sociology and Political Science and 42 papers in Marketing. Recurrent topics in Lloyd C. Harris's work include Customer Service Quality and Loyalty (57 papers), Consumer Behavior in Brand Consumption and Identification (27 papers) and Psychology of Social Influence (20 papers). Lloyd C. Harris is often cited by papers focused on Customer Service Quality and Loyalty (57 papers), Consumer Behavior in Brand Consumption and Identification (27 papers) and Psychology of Social Influence (20 papers). Lloyd C. Harris collaborates with scholars based in United Kingdom, United States and Ireland. Lloyd C. Harris's co-authors include Emmanuel Ogbonna, Mark M.H. Goode, Hongwei He, Kate L. Daunt, Andrew Crane, Li Yan, Kamel Mellahi, Nigel F. Piercy, Alexia Dumas and Lisa O’Malley and has published in prestigious journals such as Journal of Business Research, Tourism Management and Journal of the Academy of Marketing Science.

In The Last Decade

Lloyd C. Harris

140 papers receiving 10.0k citations

Hit Papers

align trajectories

What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

The four levels of loyalty and the pivotal role of trust: a study of online service dynamics

2004 1.1k citations Lloyd C. Harris, Mark M.H. Goode profile →
The impact of Covid-19 pandemic on corporate social responsibility and marketing philosophy

2020 954 citations Hongwei He, Lloyd C. Harris Journal of Business Research profile →
Leadership style, organizational culture and performance: empirical evidence from UK companies

2000 730 citations Emmanuel Ogbonna, Lloyd C. Harris profile →
Social identity perspective on brand loyalty

2011 405 citations Hongwei He, Lloyd C. Harris et al. Journal of Business Research profile →

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
Lloyd C. Harris United Kingdom	52	5.6k	4.3k	4.0k	2.6k	1.4k	147	11.1k
Judy A. Siguaw United States	36	3.7k 0.7×	3.1k 0.7×	3.1k 0.8×	3.0k 1.1×	1.3k 0.9×	88	9.9k
Aron O’Cass Australia	57	3.6k 0.6×	4.2k 1.0×	6.2k 1.5×	3.2k 1.2×	1.8k 1.2×	157	12.1k
Qimei Chen United States	29	3.0k 0.5×	4.3k 1.0×	3.5k 0.9×	1.9k 0.7×	1.8k 1.2×	66	11.6k
Fevzi Okumuş United States	62	3.6k 0.6×	7.5k 1.8×	5.3k 1.3×	1.9k 0.7×	1.8k 1.2×	221	12.7k
David K. Tse Hong Kong	39	3.9k 0.7×	2.7k 0.6×	3.5k 0.9×	4.0k 1.5×	1.0k 0.7×	71	10.1k
Werner Reinartz Germany	42	5.8k 1.0×	3.5k 0.8×	7.3k 1.8×	2.6k 1.0×	1.8k 1.2×	77	12.3k
Woo Gon Kim United States	64	6.1k 1.1×	7.0k 1.6×	7.6k 1.9×	2.0k 0.7×	1.8k 1.3×	213	14.7k
Ko de Ruyter Netherlands	55	6.6k 1.2×	5.9k 1.4×	6.1k 1.5×	1.8k 0.7×	3.7k 2.6×	125	13.2k
Tom J. Brown United States	24	5.1k 0.9×	3.1k 0.7×	5.5k 1.4×	3.6k 1.4×	1.5k 1.0×	52	10.0k
Shankar Ganesan United States	23	7.3k 1.3×	3.5k 0.8×	4.2k 1.0×	4.5k 1.7×	2.1k 1.5×	37	12.3k

Countries citing papers authored by Lloyd C. Harris

Since Specialization

Citations

This map shows the geographic impact of Lloyd C. Harris's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Lloyd C. Harris with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Lloyd C. Harris more than expected).

Fields of papers citing papers by Lloyd C. Harris

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Lloyd C. Harris. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Lloyd C. Harris. The network helps show where Lloyd C. Harris may publish in the future.

Co-authorship network of co-authors of Lloyd C. Harris

This figure shows the co-authorship network connecting the top 25 collaborators of Lloyd C. Harris. A scholar is included among the top collaborators of Lloyd C. Harris based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Lloyd C. Harris. Lloyd C. Harris is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

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20 of 20 papers shown

Harris, Lloyd C. & Dogá Istanbulluoglu. (2025). Fake reviews in the ‘here and now’: Psychological distance and falsified online reviews. European Management Review. 22(4). 1065–1086. 1 indexed citations

Harris, Lloyd C., et al.. (2025). We're Not Better, We're Just Different: How Brand‐Customer Disparagement Humor Helps to Build Brand Communities. Psychology and Marketing. 42(12). 3221–3235.

Harris, Lloyd C. & Emmanuel Ogbonna. (2024). The same only different: precarious workers’ perceptions of their treatment in COVID-19 times. Personnel Review. 53(8). 2165–2180.

Boukis, Achilleas, et al.. (2024). Dealing with travel influencers: Opportunity or threat?. Tourism Management. 108. 105112–105112. 1 indexed citations

Harris, Lloyd C. & Emmanuel Ogbonna. (2023). Equal opportunities but unequal mentoring? The perceptions of mentoring by Black and minority ethnic academics in the UK university sector. Human Resource Management Journal. 33(4). 940–956. 3 indexed citations

Szász, Levente, et al.. (2022). The impact of COVID-19 on the evolution of online retail: The pandemic as a window of opportunity. Journal of Retailing and Consumer Services. 69. 103089–103089. 47 indexed citations

He, Hongwei & Lloyd C. Harris. (2020). The impact of Covid-19 pandemic on corporate social responsibility and marketing philosophy. Journal of Business Research. 116. 176–182. 954 indexed citations breakdown →

He, Hongwei, Lloyd C. Harris, Wei-Yue Wang, & Kamran Haider. (2016). Brand identity and online self-customisation usefulness perception. Journal of Marketing Management. 32(13-14). 1308–1332. 20 indexed citations

Harris, Lloyd C. & Rebekah Russell‐Bennett. (2014). All Anglos are alike? A study of whinging Poms and bloody-minded Aussies. Journal of Marketing Management. 31(7-8). 827–855. 5 indexed citations

10.

Fisk, Raymond P., Lloyd C. Harris, & Rebekah Russell‐Bennett. (2013). Serving customers : global services marketing perspective. 7 indexed citations

11.

Harris, Lloyd C. & Mark M.H. Goode. (2010). Online servicescapes, trust, and purchase intentions. Journal of Services Marketing. 24(3). 230–243. 372 indexed citations

12.

Tansley, Carole, et al.. (2007). Talent management: research on practice. Nottingham Trent University's Institutional Repository (Nottingham Trent Repository). 1 indexed citations

13.

Harris, Lloyd C., et al.. (2004). FEMALE NUDITY IN ADVERTISING: AN EXPLORATORY STUDY. 3 indexed citations

14.

Harris, Lloyd C.. (2003). The Emotional Labour of Barristers: An Exploration of Emotional Labour By Status Professionals. SSRN Electronic Journal.

15.

Harris, Lloyd C., Lisa O’Malley, & Maurice Patterson. (2003). Professional Interaction: Exploring the Concept of Attraction. Marketing Theory. 3(1). 9–36. 81 indexed citations

16.

Harris, Lloyd C. & Andrew Crane. (2002). The Greening of Organization Culture: Managers View on the Depth, Degree and Diffusion of Change. SSRN Electronic Journal. 3 indexed citations

17.

Harris, Lloyd C.. (2002). The Emotional Labour of Barristers: An Exploration of Emotional Labour By Status Professionals. Journal of Management Studies. 39(4). 553–584. 105 indexed citations

18.

Harris, Lloyd C. & Emmanuel Ogbonna. (2001). Strategic human resource management, market orientation, and organizational performance. Journal of Business Research. 51(2). 157–166. 186 indexed citations

19.

Harris, Lloyd C. & Emmanuel Ogbonna. (2001). Competitive advantage in the UK food retailing sector: past, present and future. Journal of Retailing and Consumer Services. 8(3). 157–173. 39 indexed citations

20.

Harris, Lloyd C.. (2000). Rethinking maternal-fetal conflict: gender and equality in perinatal ethics*1. Obstetrics and Gynecology. 96(5). 786–791. 42 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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