Tom Chen

18 total papers · 2.5k total citations
18 papers, 1.8k citations indexed

About

Tom Chen is a scholar working on Marketing, Sociology and Political Science and Organizational Behavior and Human Resource Management. According to data from OpenAlex, Tom Chen has authored 18 papers receiving a total of 1.8k indexed citations (citations by other indexed papers that have themselves been cited), including 16 papers in Marketing, 11 papers in Sociology and Political Science and 10 papers in Organizational Behavior and Human Resource Management. Recurrent topics in Tom Chen’s work include Service and Product Innovation (12 papers), Digital Marketing and Social Media (11 papers) and Customer Service Quality and Loyalty (10 papers). Tom Chen is often cited by papers focused on Service and Product Innovation (12 papers), Digital Marketing and Social Media (11 papers) and Customer Service Quality and Loyalty (10 papers). Tom Chen collaborates with scholars based in Australia, Norway and New Zealand. Tom Chen's co-authors include Linda D. Hollebeek, Rajendra K. Srivastava, Sanjit Kumar Roy, Vaibhav Shekhar, Walfried M. Lassar, Lynda Andrews, Judy Drennan, Paul Harrigan, Cheryl Leo and Jodie Conduit and has published in prestigious journals such as Journal of Business Research, Journal of the Academy of Marketing Science and European Journal of Marketing.

Co-authorship network of co-authors of Tom Chen

This figure shows the co-authorship network connecting the top 25 collaborators of Tom Chen. A scholar is included among the top collaborators of Tom Chen based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Tom Chen. Tom Chen is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

Tom Chen

18 papers receiving 1.7k citations

Fields of papers citing papers by Tom Chen

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Tom Chen. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Tom Chen. The network helps show where Tom Chen may publish in the future.

Countries citing papers authored by Tom Chen

Since Specialization
Citations

This map shows the geographic impact of Tom Chen's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Tom Chen with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Tom Chen more than expected).

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar’s output or impact.

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