Martin Wetzels

24.9k citations
155 papers · 18.2k indexed · 10 hit papers · h-index 51
Topics
Customer Service Quality and Loyalty (72 papers)Digital Marketing and Social Media (38 papers)Consumer Behavior in Brand Consumption and Identification (35 papers)
Journals
SHILAP Revista de lepidopterologíaJournal of MarketingManagement Science

In The Last Decade

Martin Wetzels

149 papers receiving 16.5k citations

Hit Papers

Using PLS Path Modeling for Assessing Hierarchical Con...19992026200820172009201220062006201310002.0k3.0k

Peers

Martin Wetzels
Comparison fields: 5 of 189
  • Sociology and Political Science 7.6k
  • Marketing 6.7k
  • Organizational Behavior and Human Resource Management 5.9k
  • Information Systems and Management 4.9k
  • Strategy and Management 3.1k
Replace Naresh K. Malhotra with:
Naresh K. Malhotra United States
Ned Kock United States
Barry J. Babin United States
Christine Moorman United States
Jagdip Singh United States
John Hulland United States
T. Ramayah Malaysia
Ko de Ruyter Netherlands
Roland T. Rust United States
Michael Haenlein France
Martin Wetzels relative to Naresh K. Malhotra United States Naresh K. Malhotra's profile →
Citations per field
00.5×1.5×2.2×
Naresh K. Malhotra · 1×
Citations per year

Countries citing papers authored by Martin Wetzels

Since Specialization
Citations

This map shows the geographic impact of Martin Wetzels's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Martin Wetzels with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Martin Wetzels more than expected).

Fields of papers citing papers by Martin Wetzels

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Martin Wetzels. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Martin Wetzels. The network helps show where Martin Wetzels may publish in the future.

Co-authorship network of co-authors of Martin Wetzels

This figure shows the co-authorship network connecting the top 25 collaborators of Martin Wetzels. A scholar is included among the top collaborators of Martin Wetzels based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Martin Wetzels. Martin Wetzels is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
#WorkIndexed citations
1 0
2 3
3 1
4 4
5 10
6 20
7 11
8 36
9 183
10 49
11
Effects of Narrative Transportation on Persuasion: a Meta-Analysis
1
12 116
13
Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration1breakdown →
3652
14
Exercise behaviour in loyalty program: the influence of regulatory focus.
2
15 350
16
In Chains? Automotive Suppliers and Their Product Development Activities
5
17
An empirical analysis of consumer preference regarding alternative service delivery modes in emerging electronic service markets
2
18 49
19
Customer Loyalty in a Service Setting
7
20
Consumer-defined service expectations and post-purchase dissatisfaction in moderately-priced restaurants: a cross-cultural study
5

About Martin Wetzels

Martin Wetzels is a scholar working on Organizational Behavior and Human Resource Management, Marketing and Information Systems and Management, having authored 155 papers that have together received 18.2k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (72 papers), Digital Marketing and Social Media (38 papers) and Consumer Behavior in Brand Consumption and Identification (35 papers). The work is most often cited by research in Marketing (6.7k citations), Information Systems and Management (4.9k citations) and Organizational Behavior and Human Resource Management (5.9k citations). Martin Wetzels has collaborated with scholars based in Netherlands, United Kingdom and United States. Frequent co-authors include Ko de Ruyter, Ko de Ruyter, Jeroen Schepers, Kristina Klein, Jan-Michael Becker, Mirella Kleijnen, Josée Bloemer, M.H.L. Kleijnen, Dhruv Grewal and Elisabeth Deutskens. Their work appears in journals such as SHILAP Revista de lepidopterología, Journal of Marketing and Management Science.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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