Woo Gon Kim

19.3k total citations · 7 hit papers
213 papers, 14.7k citations indexed

About

Woo Gon Kim is a scholar working on Sociology and Political Science, Marketing and Organizational Behavior and Human Resource Management. According to data from OpenAlex, Woo Gon Kim has authored 213 papers receiving a total of 14.7k indexed citations (citations by other indexed papers that have themselves been cited), including 96 papers in Sociology and Political Science, 89 papers in Marketing and 79 papers in Organizational Behavior and Human Resource Management. Recurrent topics in Woo Gon Kim's work include Customer Service Quality and Loyalty (64 papers), Digital Marketing and Social Media (61 papers) and Consumer Behavior in Brand Consumption and Identification (40 papers). Woo Gon Kim is often cited by papers focused on Customer Service Quality and Loyalty (64 papers), Digital Marketing and Social Media (61 papers) and Consumer Behavior in Brand Consumption and Identification (40 papers). Woo Gon Kim collaborates with scholars based in United States, South Korea and China. Woo Gon Kim's co-authors include Hyung‐Min Choi, Kisang Ryu, Hong-bumm Kim, Kavitha Haldorai, Robert A. Brymer, Yun Ji Moon, Kullada Phetvaroon, Ming‐Hsiang Chen, Taegoo Terry Kim and Yong‐Ki Lee and has published in prestigious journals such as Journal of Business Research, Tourism Management and Annals of Tourism Research.

In The Last Decade

Woo Gon Kim

200 papers receiving 13.6k citations

Hit Papers

The influence of the quality of the physical environment,... 2008 2026 2014 2020 2012 2018 2008 2008 2021 250 500 750
What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

  1. The influence of the quality of the physical environment, food, and service on restaurant image, customer perceived value, customer satisfaction, and behavioral intentions
    2012 968 citations Woo Gon Kim et al. profile →
  2. The effect of green human resource management on hotel employees’ eco-friendly behavior and environmental performance
    2018 839 citations Woo Gon Kim, Hyung‐Min Choi et al. International Journal of Hospitality Management profile →
  3. The effects of perceived justice on recovery satisfaction, trust, word-of-mouth, and revisit intention in upscale hotels
    2008 517 citations Taegoo Terry Kim, Woo Gon Kim et al. Tourism Management profile →
  4. Customers’ cognitive, emotional, and actionable response to the servicescape: A test of the moderating effect of the restaurant type
    2008 511 citations Woo Gon Kim et al. International Journal of Hospitality Management profile →
  5. Top management green commitment and green intellectual capital as enablers of hotel environmental performance: The mediating role of green human resource management
    2021 315 citations Kavitha Haldorai, Woo Gon Kim et al. Tourism Management profile →
  6. COVID-19 and hospitality 5.0: Redefining hospitality operations
    2021 188 citations Kavitha Haldorai, Woo Gon Kim et al. International Journal of Hospitality Management profile →
  7. Online food delivery services and consumers' purchase intention: Integration of theory of planned behavior, theory of perceived risk, and the elaboration likelihood model
    2022 124 citations Woo Gon Kim, Kavitha Haldorai et al. International Journal of Hospitality Management profile →

Peers

Woo Gon Kim
Geoffrey N. Soutar Australia
Fevzi Okumuş United States
SooCheong Jang United States
Jeffrey J. Risher United States
Jun‐Hwa Cheah Malaysia
Anna S. Mattila United States
Michel Laroche Canada
Lynn R. Kahle United States
Ronald E. Goldsmith United States
Arch G. Woodside United States
Geoffrey N. Soutar Australia
Woo Gon Kim
Citations per year, relative to Woo Gon Kim Woo Gon Kim (= 1×) peers Geoffrey N. Soutar

Countries citing papers authored by Woo Gon Kim

Since Specialization
Citations

This map shows the geographic impact of Woo Gon Kim's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Woo Gon Kim with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Woo Gon Kim more than expected).

Fields of papers citing papers by Woo Gon Kim

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Woo Gon Kim. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Woo Gon Kim. The network helps show where Woo Gon Kim may publish in the future.

Co-authorship network of co-authors of Woo Gon Kim

This figure shows the co-authorship network connecting the top 25 collaborators of Woo Gon Kim. A scholar is included among the top collaborators of Woo Gon Kim based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Woo Gon Kim. Woo Gon Kim is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Kim, Woo Gon, et al.. (2025). Shaping the future of sustainable dining in the US: Marketing insect-based food using degree of visibility and consumer adventurousness. International Journal of Hospitality Management. 127. 104108–104108. 2 indexed citations
2.
Haldorai, Kavitha, et al.. (2025). Walking the tightrope: The dark side of going above and beyond the call of duty. International Journal of Hospitality Management. 128. 104174–104174.
3.
Alam, Mohammad Nurul, et al.. (2025). Understanding consumer behavior in organic food restaurants: insights from the push-pull-mooring framework. Environment Development and Sustainability.
4.
Kim, Taegoo Terry, et al.. (2025). The role of green shared vision in building organizational citizenship behavior for sustainability: A serial multiple mediation model. International Journal of Hospitality Management. 128. 104152–104152.
5.
Kim, Woo Gon, et al.. (2025). A health-oriented decision model of insect protein bars: Moderated by age and sensory appeal. International Journal of Hospitality Management. 131. 104317–104317.
6.
Parvez, M. Omar, et al.. (2025). QR code usage and tipping behavior: does gender influence consumer decisions in limited-service restaurants?. British Food Journal. 127(8). 2849–2867.
7.
Haldorai, Kavitha, et al.. (2024). From personal convictions to collective action: Predicting employees’ pro-environmental behaviors in public and private spheres. International Journal of Hospitality Management. 122. 103864–103864. 6 indexed citations
8.
Majeed, Salman, Woo Gon Kim, & Rawan Nimri. (2024). Conceptualizing the role of virtual service agents in service failure recovery: Guiding insights. International Journal of Hospitality Management. 123. 103889–103889. 12 indexed citations
9.
Kim, Kawon, Woo Gon Kim, & Minwoo Lee. (2023). Impact of dark patterns on consumers’ perceived fairness and attitude: Moderating effects of types of dark patterns, social proof, and moral identity. Tourism Management. 98. 104763–104763. 28 indexed citations
10.
Majeed, Salman, et al.. (2023). Perceived green psychological benefits and customer pro-environment behavior in the value-belief-norm theory: The moderating role of perceived green CSR. International Journal of Hospitality Management. 113. 103502–103502. 35 indexed citations
11.
Haldorai, Kavitha, et al.. (2023). Fear of COVID-19 and employee mental health in quarantine hotels: The role of self-compassion and psychological resilience at work. International Journal of Hospitality Management. 111. 103491–103491. 27 indexed citations
12.
Kim, Taegoo Terry, Woo Gon Kim, Salman Majeed, & Kavitha Haldorai. (2023). Does green human resource management lead to a green competitive advantage? A sequential mediation model with three mediators. International Journal of Hospitality Management. 111. 103486–103486. 46 indexed citations
13.
Haldorai, Kavitha, et al.. (2023). Who we are and what we do: The relevance of green organizational identity in understanding environmental performance. International Journal of Hospitality Management. 114. 103574–103574. 30 indexed citations
14.
Majeed, Salman, Zhimin Zhou, & Woo Gon Kim. (2022). Destination brand image and destination brand choice in the context of health crisis: Scale development. Tourism and Hospitality Research. 24(1). 134–151. 14 indexed citations
15.
Haldorai, Kavitha, Woo Gon Kim, & Rosanna Garcia. (2021). Top management green commitment and green intellectual capital as enablers of hotel environmental performance: The mediating role of green human resource management. Tourism Management. 88. 104431–104431. 315 indexed citations breakdown →
16.
Ahmad, Wasim, et al.. (2021). Modeling behavioral intention to use travel reservation apps: A cross-cultural examination between US and China. Journal of Retailing and Consumer Services. 63. 102689–102689. 39 indexed citations
17.
Ali, Faizan, et al.. (2015). Reexamination of the role of destination image in tourism: an updated literature review.. Ereview of tourism research. 12. 191–209. 33 indexed citations
18.
Bonn, Mark A., et al.. (2009). Demographic, Behavioral and Perceptual Comparisons of the U.S. Visitor Experience with Group Package Tours and Free Independent Travel to China. Florida International University Digital Commons (Florida International University). 27(1). 58–76. 1 indexed citations
19.
Kim, Woo Gon, et al.. (2009). Adapting the customer satisfaction index to the lodging industry: foreign customers' evaluations.. Florida International University Digital Commons (Florida International University). 27(1). 18–36. 3 indexed citations
20.
Kim, Woo Gon, et al.. (2004). A Profile of the Chinese Casino Vacationer to South Korea. Journal of Hospitality & Leisure Marketing. 11(2-3). 65–79. 16 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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