Tracey S. Dagger

4.3k citations
38 papers · 3.3k indexed · 2 hit papers · h-index 23

Impact in

Papers in

Tracey S. Dagger

36 papers receiving 3.0k citations

Hit Papers

Health Care Customer Value Cocreation Practice Styles 2012 · 809 citations
8092007202620132019250500750

Peers

Tracey S. Dagger
Comparison fields: 5 of 125
  • Marketing 2.2k
  • Organizational Behavior and Human Resource Management 2.1k
  • Information Systems and Management 448
  • Business and International Management 83
  • Sociology and Political Science 1.2k
Replace Neeli Bendapudi with:
Neeli Bendapudi United States
Walter Wymer Canada
Alison Dean Australia
Jerome D. Williams United States
Todd J. Arnold United States
Christo Boshoff South Africa
Michael R. Solomón United States
Kathleen Seiders United States
Hüseyin Araslı Cyprus
Robin T. Peterson United States
Tracey S. Dagger relative to Neeli Bendapudi United States Neeli Bendapudi's profile →
Citations per field
00.5×
Neeli Bendapudi · 1×
Citations per year

Countries citing papers authored by Tracey S. Dagger

Since Specialization
Citations

This map shows the geographic impact of Tracey S. Dagger's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Tracey S. Dagger with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Tracey S. Dagger more than expected).

Fields of papers citing papers by Tracey S. Dagger

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Tracey S. Dagger. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Tracey S. Dagger. The network helps show where Tracey S. Dagger may publish in the future.

Co-authorship network

The 19 scholars most cited alongside Tracey S. Dagger, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.

Border = papers with Tracey S. Dagger Line = papers co-authored together Tracey S. Dagger links everyone, so they are left out of the graph.

All Works

20 of 20 papers shown
#Work
1 201410
2 201370
3 201346
4 201326
5
Health Care Customer Value Cocreation Practice Styles
Hit paper breakdown →
2012809
6 20125
7 2012109
8 201172
9 2011138
10 201139
11 2011115
12 2010141
13 20102
14 20094
15 2008111
16 200892
17 20060
18 2006194
19
Shifts In Service Quality Attributes Over The Customer-Provider Relationship
20053
20
A New Perspective on Service Quality: A Multi-Dimensional, Hierarchical Scale
20042

About Tracey S. Dagger

Tracey S. Dagger is a scholar working on Marketing, Organizational Behavior and Human Resource Management, Tourism, Leisure and Hospitality Management, Strategy and Management and Social Psychology, having authored 38 papers that have together received 3.3k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (31 papers), Consumer Retail Behavior Studies (20 papers), Consumer Behavior in Brand Consumption and Identification (12 papers), Attachment and Relationship Dynamics (5 papers), Digital Marketing and Social Media (4 papers), Service and Product Innovation (4 papers), Consumer Market Behavior and Pricing (4 papers) and Psychology of Social Influence (3 papers). The work is most often cited by research in Marketing (2.2k citations), Organizational Behavior and Human Resource Management (2.1k citations), Information Systems and Management (448 citations), Business and International Management (83 citations) and Sociology and Political Science (1.2k citations). Tracey S. Dagger has collaborated with scholars based in Australia, United States and France. Frequent co-authors include Jill Sweeney, Janet R. McColl‐Kennedy, Lester W. Johnson, Peter J. Danaher, Stephen L. Vargo, Yasmin van Kasteren, Meredith E. David, Jana Bowden, Don O’Sullivan and Tony Ward. Their work appears in journals such as Journal of Services Marketing, Journal of Service Research, European Journal of Marketing, International Journal of Forecasting and Journal of Marketing.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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