Donald L. Ferrin
- Sociology and Political Science top 0.1%
- Organizational Behavior and Human Resource Management top 0.1%
- Information Systems and Management top 0.05%
- Social Psychology top 0.5%
- Strategy and Management top 0.5%
- Co-authors
- Kurt T. DirksDan J. KimH. Raghav RaoPeter H. KimCecily D. CooperHayagreeva RaoJeffrey C. KohlesMichelle C. Bligh
- Topics
- Job Satisfaction and Organizational Behavior (8 papers)Customer Service Quality and Loyalty (8 papers)Experimental Behavioral Economics Studies (6 papers)
- Cited by
- Organizational Behavior and Human Resource ManagementInformation Systems and ManagementCommunication
- Partner nations
- United StatesSingaporeAustralia
In The Last Decade
Donald L. Ferrin
38 papers receiving 9.5k citations
Hit Papers
Peers
Comparison fields: 5 of 141
- Sociology and Political Science 4.7k
- Organizational Behavior and Human Resource Management 4.4k
- Information Systems and Management 2.8k
- Social Psychology 2.1k
- Strategy and Management 1.6k
Countries citing papers authored by Donald L. Ferrin
This map shows the geographic impact of Donald L. Ferrin's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Donald L. Ferrin with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Donald L. Ferrin more than expected).
Fields of papers citing papers by Donald L. Ferrin
This network shows the impact of papers produced by Donald L. Ferrin. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Donald L. Ferrin. The network helps show where Donald L. Ferrin may publish in the future.
Co-authorship network of co-authors of Donald L. Ferrin
This figure shows the co-authorship network connecting the top 25 collaborators of Donald L. Ferrin. A scholar is included among the top collaborators of Donald L. Ferrin based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Donald L. Ferrin. Donald L. Ferrin is excluded from the visualization to improve readability, since they are connected to all nodes in the network.
All Works
| # | Work | Indexed citations |
|---|---|---|
| 1 | 9 | |
| 2 | 11 | |
| 3 | 42 | |
| 4 | Designing Trustworthy Organizations | 23 |
| 5 | 93 | |
| 6 | 229 | |
| 7 | When More Blame is Better than Less: The Implications of Internal Vs. External Attributions for the Repair of Trust after a Competence- Vs. Integrity-Based Trust Violation | 5 |
| 8 | 280 | |
| 9 | 1 | |
| 10 | 410 | |
| 11 | Removing the Shadow of Suspicion: The Effects of Apology Versus Denial for Repairing Competence- Versus Integrity-Based Trust Violations.breakdown → | 752 |
| 12 | ANTECEDENTS OF CONSUMER TRUST IN B-TO-C ELECTRONIC COMMERCE | 39 |
| 13 | An Investigation of Consumer Online Trust and Purchase-Repurchase Intentions | 17 |
| 14 | Trust, Risk and Benefit in Electronic Commerce: What Are the Relationships? | 7 |
| 15 | 43 | |
| 16 | Trust in leadership: Meta-analytic findings and implications for research and practice.breakdown → | 2311 |
| 17 | Trust in Leadership: Meta-Analytic Findings and Implications for Organizational Research | 57 |
| 18 | 4 | |
| 19 | 1 | |
| 20 | Trust, Conflict and Cooperation in Groups: A Social Network Analysis of MBA Task Force Teams | 3 |
About Donald L. Ferrin
Donald L. Ferrin is a scholar working on Organizational Behavior and Human Resource Management, Information Systems and Management and Safety Research, having authored 41 papers that have together received 10.4k indexed citations. Recurring topics across this work include Job Satisfaction and Organizational Behavior (8 papers), Customer Service Quality and Loyalty (8 papers) and Experimental Behavioral Economics Studies (6 papers). The work is most often cited by research in Organizational Behavior and Human Resource Management (4.4k citations), Information Systems and Management (2.8k citations) and Communication (1.3k citations). Donald L. Ferrin has collaborated with scholars based in United States, Singapore and Australia. Frequent co-authors include Kurt T. Dirks, Dan J. Kim, H. Raghav Rao, Peter H. Kim, Cecily D. Cooper, Hayagreeva Rao, Jeffrey C. Kohles, Michelle C. Bligh, Pri Pradhan Shah and Dejun Tony Kong. Their work appears in journals such as Academy of Management Journal, Journal of Applied Psychology and Organization Science.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.