Bao Cheng

1.3k total citations · 1 hit paper
36 papers, 933 citations indexed

About

Bao Cheng is a scholar working on Organizational Behavior and Human Resource Management, Sociology and Political Science and Social Psychology. According to data from OpenAlex, Bao Cheng has authored 36 papers receiving a total of 933 indexed citations (citations by other indexed papers that have themselves been cited), including 20 papers in Organizational Behavior and Human Resource Management, 16 papers in Sociology and Political Science and 12 papers in Social Psychology. Recurrent topics in Bao Cheng's work include Job Satisfaction and Organizational Behavior (17 papers), Cyberloafing and Workplace Behavior (6 papers) and Customer Service Quality and Loyalty (6 papers). Bao Cheng is often cited by papers focused on Job Satisfaction and Organizational Behavior (17 papers), Cyberloafing and Workplace Behavior (6 papers) and Customer Service Quality and Loyalty (6 papers). Bao Cheng collaborates with scholars based in China, United Kingdom and Hong Kong. Bao Cheng's co-authors include Gongxing Guo, Xing Zhou, Ahmed Shaalan, Yan Peng, Jian Tian, Hongxia Lin, Yurou Kong, Kezhen Yang, Marwa Tourky and Noel Scott and has published in prestigious journals such as Journal of Business Research, Journal of Business Ethics and Tourism Management.

In The Last Decade

Bao Cheng

33 papers receiving 900 citations

Hit Papers

align trajectories

What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

Challenge or hindrance? How and when organizational artificial intelligence adoption influences employee job crafting

2023 102 citations Bao Cheng, Hongxia Lin et al. Journal of Business Research profile →

Peers

Bao Cheng

OBHRM

SPS

DEMOG

MARKE

Yijiao Ye China

Sadia Jahanzeb Pakistan

Hun Whee Lee United States

Liao Jian-qiao China

Hsin‐Hua Hsiung Taiwan

Saima Naseer Pakistan

Chad T. Brinsfield United States

Junfeng Wu United States

Yuen Lam Bavik Macao

Craig Crossley United States

Yijiao Ye China

Bao Cheng

614 ×1.1

OBHRM

346 ×0.8

SPS

325 ×1.3

214 ×1.4

DEMOG

82 ×0.8

MARKE

Citations per year, relative to Bao Cheng Bao Cheng (= 1×) peers Yijiao Ye

Countries citing papers authored by Bao Cheng

Since Specialization

Citations

This map shows the geographic impact of Bao Cheng's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Bao Cheng with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Bao Cheng more than expected).

Fields of papers citing papers by Bao Cheng

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Bao Cheng. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Bao Cheng. The network helps show where Bao Cheng may publish in the future.

Co-authorship network of co-authors of Bao Cheng

This figure shows the co-authorship network connecting the top 25 collaborators of Bao Cheng. A scholar is included among the top collaborators of Bao Cheng based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Bao Cheng. Bao Cheng is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

Sort: Min cites: Since: Top N: Style:

20 of 20 papers shown

Wei, Jing, et al.. (2025). Threatened by your stars? A multi-method research investigating the negative upward influence of star employees on immediate supervisors. Journal of Business Research. 190. 115246–115246. 1 indexed citations

Cheng, Bao, et al.. (2025). Sincerity or hypocrisy? When and How illegitimate tasks influence hospitality employees’ emotional labor?. International Journal of Hospitality Management. 132. 104359–104359. 1 indexed citations

Cheng, Bao, et al.. (2025). To be adaptive or not? Investigating when and how illegitimate tasks promote versus inhibit employee adaptive performance. Personnel Review. 54(2). 515–537. 2 indexed citations

Tian, Jian, et al.. (2025). Amoral Management and Employee Cheating Behavior: A Social Information Processing Perspective. Journal of Business Ethics. 203(4). 845–862. 1 indexed citations

Cheng, Bao, et al.. (2025). Do peers matter? Influence of workplace friendship on proactive customer service performance. Chinese Management Studies. 20(1). 78–97.

Li, Zi-Hao, et al.. (2025). To break or not to break? The dual effects of employee-AI collaborative identification on employee pro-customer rule breaking. Journal of Hospitality Marketing & Management. 34(8). 1123–1158. 7 indexed citations

Tian, Jian, Hongxia Lin, Marwa Tourky, & Bao Cheng. (2025). The impact of AI service failure on human employee behavior and customer service performance. International Journal of Contemporary Hospitality Management. 37(7). 2264–2286. 4 indexed citations

Cheng, Bao, et al.. (2024). The Mixed Blessing of Dancing with Star Employees: A Social-Comparison-Based Analysis of the Effects of Star Employees on Non-Stars. Journal of Business and Psychology. 40(3). 619–633. 4 indexed citations

Chen, Tielong, Bao Cheng, Yu Wang, et al.. (2024). Guanxinning for Residual Inflammation of Stable Coronary Artery Disease: A Pilot Randomized Controlled Trial. Journal of Inflammation Research. Volume 17. 8047–8060. 1 indexed citations

10.

Tian, Jian, et al.. (2024). Unleashing employee potential: The effects of customer-empowering behaviors on job crafting in hospitality industries. International Journal of Hospitality Management. 122. 103846–103846. 4 indexed citations

11.

Lin, Hongxia, Jian Tian, & Bao Cheng. (2023). Facilitation or hindrance: The contingent effect of organizational artificial intelligence adoption on proactive career behavior. Computers in Human Behavior. 152. 108092–108092. 37 indexed citations

12.

Cheng, Bao, Hongxia Lin, & Yurou Kong. (2023). Challenge or hindrance? How and when organizational artificial intelligence adoption influences employee job crafting. Journal of Business Research. 164. 113987–113987. 102 indexed citations breakdown →

13.

Cheng, Bao, et al.. (2023). Promoting employee career growth: the benefits of sustainable human resource management. Asia Pacific Journal of Human Resources. 62(1). 18 indexed citations

14.

Cheng, Bao, Zhenduo Zhang, & Yan Peng. (2023). Linking negative workplace gossip to deviant workplace behavior: A social cognitive perspective. Current Psychology. 43(7). 6613–6626. 5 indexed citations

15.

Cheng, Bao, Yan Peng, Jian Tian, & Ahmed Shaalan. (2023). How negative workplace gossip undermines employees’ career growth: from a reputational perspective. International Journal of Contemporary Hospitality Management. 36(7). 2443–2462. 10 indexed citations

16.

Cheng, Bao, et al.. (2022). When and how does leader humor promote customer-oriented organizational citizenship behavior in hotel employees?. Tourism Management. 96. 104693–104693. 31 indexed citations

17.

Cheng, Bao, Yan Peng, Ahmed Shaalan, & Marwa Tourky. (2022). The Hidden Costs of Negative Workplace Gossip: Its Effect on Targets’ Behaviors, the Mediating Role of Guanxi Closeness, and the Moderating Effect of Need for Affiliation. Journal of Business Ethics. 182(1). 287–302. 36 indexed citations

18.

Cheng, Bao, et al.. (2020). When Targets Strike Back: How Negative Workplace Gossip Triggers Political Acts by Employees. Journal of Business Ethics. 175(2). 289–302. 47 indexed citations

19.

Cheng, Bao, et al.. (2019). Research on antecedents and mechanisms of service sabotage from the perspective of workplace ostracism: an empirical study of hotel frontline service employees.. Luyou xuekan. 34(8). 65–77. 1 indexed citations

20.

Zhang, Zhenduo, et al.. (2019). Supervisor Developmental Feedback and Voice: Relationship or Affect, Which Matters?. Frontiers in Psychology. 10. 1755–1755. 21 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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